
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Accepted Solution
Official Solution
Samsung Galaxy S7 Edge Operating On Android 7.0 My phone says it is up to date. The Recent Update Is The July 2017 Patch Update. Can Someone Please Tell Me How Do I Update To The January 1, 2018 Security Patch Updates And Other Future Updates
Questions
•
Android
Hi there! My Galaxy S7 Edge has problems with constantly keeping turned on wifi. It was ON and OFF earlier. Right now I can`t even connect to WiFi. I assumed new software update could be the issue, but It didn`t even upgrade. In order to upgrade I have to connect to WiFi which is not possible right
Questions
•
Android
i missed the nougat beta program. do i still must wait fot att to get off the fence and push a OTA UPDATE for nougat. i see it coming, once the S8 is out, i bet ota will come. whats the sense when one can upgrade to s8edge plus instead of wasting time waiting to update. i know europe has the nougat
Questions
•
Samsung
I can`t turn on WiFi on Galaxy S7 Edge. It shows me Turning on... And that takes forever...Does anyone have the same problem and did you solve it? I`m already thinking about resetting to factory settings...
Questions
•
Samsung
ATT pushed SW update to S7Edge. After reboot, device stuck in Safe Mode. I have rebooted, and turned device off/on. All apps I installed NOT available. How do I fix?
Questions
•
Android
I need to creat an at@t account to turn off the mobile data for samsung galaxy s7 edge but i dont have an american phone number or ID number . How can i solve it ?
Questions
•
Android
Two reps have both investigated my account and agree that my husbands phone can be unlocked, both have sent requests for me. I got an email back twice within less than a few hours stating it can't be unlocked because: If you are under contract you must complete the contract period before your device
Questions
•
Samsung
I am trying to unlock my cell phone but i already have exhausted attempts I have the provincial unlock code from att but it does not work because I have exhausted attempts i came to this forum. I hope someone can help me.Hi miguel: We received and approved your request to unlock Your team Use the
Questions
•
Samsung