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S7 Active Battery, Moisture in charging port problems

Frustrated!  I have a S7 Active.  About a month ago after a system update, the battery life on the device was greatly reduced.  It maybe lasts 6 hours.  There was another system update last night, and now I get a "moisture in the charging port error.  The phone was nowhere near any moisture, not is

Questions

 • Android

535

6

0

0

Accepted Solution

Official Solution

S7 Active problems after update

My AT&T Samsung S7 active has some issues after the recent update.  The gallery and photo apps stop immediately after opening when trying to open an image from the my files app.The device maintenance app stops immediately after clicking on the storage option within that app.  The battery seems to di

Questions

 • Samsung

17.9K

40

0

Accepted Solution

Official Solution

S7 Active no OTA update?

Hi, i buy the Galaxy S7 Active in Switzerland and all is working fine except the software update...i still have Build MMB29M.G891AUCU1APE7. Is this because i not use an AT&T sim Card and when yes how can i make the OTA update working... ...must i buy a AT&T SIM only fpr the update?? Thanks for your

Questions

 • Samsung

1.3K

4

0

0

S7 Active does not work with Android Auto...

I was very excited about upgrading to the S7A yesterday but that soon disappeared after realizing that this device does not work with android auto because of how AT&T modified marshmallow. After doing some research I found out this is the case with the regular S7 on AT&T as well (and AT&T still has

Questions

 • Android

2.6K

11

0

0

S7 Active apaga la wifi cuando se suspende, aunque tenga la opción en mantener encendida siempre

Hola desde que actualice hace unas semanas el sistema, noto que la wifi se desactiva aunque tenga en la opción avanzada: Mantener Wi-Fi activado durante suspensión: en siempre, solo se mantiene activa cuando está cargando, alguien que pueda ayudarme, desde ya gracias.Samsung-SM-G891AVersión de banda

Questions

 • Samsung

229

1

0

0

S7 Active has not received any AT&T updates since I bought it June 2016

I've tried everywhere for help except here. I got two S7 Actives the same day last June. One for me, one for my son. My son's phone receives regular OTA updates. Mine has not received a single one. I've been to the AT&T store, Samsung Experience at BestBuy, AT&T customer service over the pho

Questions

 • Samsung

176

2

0

0

S7 Active not receiving updates

I have not received a security or OS update since September 2016 when I moved to Cricket (which is owned by ATT and uses ATT towers). I am stuck on Android 6.0.1. If I 'Check for updates' I am told the device is up to date.Can anyone offer some guidance? XDAdevelopers have some instructions for usin

Questions

 • Samsung

458

3

0

0

Unlocking S7 Active, Didn't recieve email

I received a galaxy s7 active recently and am trying to unlock it. However, when I attempted to unlock it with at&ts unlock portal, I managed to mess something up and I never got an email. However, when I try to unlock it now, it says "Uh-oh! You tried to unlock your account too many times. Try agai

Questions

 • Samsung

297

1

0

0

Samsung Galaxy S7 Active Updating Issue

I have a Samsung Galaxy S7 Active which is currently on Android version 7.0 and Baseband version G891AUCS2BRA7 (February 5, 2018 release). As per https://www.att.com/devicehowto/tutorial.html#!/stepbystep/id/stepbystep_KM1136420?make=Samsung&model=SamsungG891A, the most current version is Android ve

Questions

 • Android

170

1

0

0

S7 Active old firmware G891AUCS2BQH1

My Samsung S7 Active is still on August 2017 frmware G891AUCS2BQH1. Will I be able to update to Oreo via OTA?

Questions

 • Android

311

0

0

0

S7 Active after Oreo update - Start a new text message.

After the Oreo update, when you get into the messages app, you should get an icon in the bottom right corner with a pencil over a piece of paper. Instead I get a rectangle with 3 dots in it.      The icon of the paper and pencil is how you start a new text message, the 3dot box has y

Questions

 • Samsung

429

0

0

0

AT&T S6 Active SM-G890A OTA Build G890AUCS3BPCG Problems

Wanted to post some details about the issue we are seeing post my update to OTA Build G890AUCS3BPCG released in april on my AT&T S6 Active SM-G890A. Ever since this update I have seen substantially reduced battery life and wifi continually stops functioning.This is not just my S6 Active but also all

Questions

 • Samsung

495

3

0

0

S7 Active Oreo upgrade - many missing features (still very Nougatty :))

After my S7 Active upgraded to Oreo, I don't see many of the prominent features of Oreo. The OS version shows 8.0.0, so I know the upgrade was successful. For example, the settings menu is still from Nougat and doesn't look anything like the new Oreo settings UI. See attached images.   Some fea

Questions

 • Samsung

685

0

0

0

Frozen Screen on Samsung Galaxy S7 Active Could Not Reboot

I had a problem with my Galaxy S7 Active.   Galaxy S7 phone was stuck on the AT&T logo when we woke up in the morning.  We tried the following:Tried to restart - would not restart, stayed frozenTried to hold the power + home + volume up  button - would not restart stayed frozen stayed frozenTried to

Questions

 • Android

729

1

0

0

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