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I did an Asurion Phone Claim - had S4 they gave me an S5 Active; SIM upgrade prob

First time posting for help so please forgive me for any errors in etiquette...  History: My Samsung Galaxy S4's charging port finally gave out. So, I had to make a phone claim with the insurance offered by AT&T thru Asurion. I assumed they would send me another S4. Surprisingly, they sent me a Sams

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6.0.1 Marshmallow Update on Samsung Galaxy S5 - Now I have no Network

My Samsung Galaxy S5 phone let me know today that there was an update available. Great, right? But when I finished the update to 6.0.1, all of a sudden my AT&T network died on my phone. I have bars, and it says AT&T in the top left hand corner, but there is no 3G/4G/4G LTE sign anymore indic

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Additional Samsung phones being updated to 5.1.1 Lollipop?

According to this article:http://www.vcpost.com/articles/90107/20150909/t-update-samsung-galaxy-s5-active-s4-note-3-android.htm AT&T will be updating additional Samsung smartphones to 5.1.1 Lollipop.  Those phones include the Galaxy S5 Active, S5, S4 Active, S4, and Note 3. Can anyone confirm? I che

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734

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I'm getting "software update interrupted" when trying to update my S5 to Android 5.0 Lollipop

Just what the title says.  When I check for available software update "software update interrupted" and then says I can't try again for 24 hours.  I have done a factory reset (multiple times), the phone is completly stock (not rooted and never has been rooted and using AT&T sim card) and I'm on wifi

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1.1K

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Unlock was approved, but I haven't received a network unlock code

I'm having a hard time getting my Samsung Galaxy S5 unlocked. Three or four days ago my famliy and I put in requests for our phones to be unlocked. After roughly 24 hours the requests were approved and we headed to a different carrier, but after putting the new SIM card in my phone and restarting, i

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271

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LOVE MY PHONE SURE WISH I COULD UPDATE IT THE YEAR AND A HALF!!!!

Let me start by saying I really like my Samsung Galaxy S5 so I don't need anyone giving me crap about the phone I have please. If you must know, i can't afford a new one. Upgrade? Sure if I could. Since it's an AT&T phone and I'm with another carrier I can't get an upgrade because my phone is still

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207

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S5 Mini, apps stopped connecting to network - get network error

Samsung Galaxy SMG-G900A, Android Version 5.0.  Received software update recently, and now some apps will not connect to the network.  A game I use works fine, however Amazon Prime Music, Pandora and others like that will not connect. Removed all apps that I recently installed just in case, rebooted

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168

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Order in 'Preparing to Ship' since last 15 days

I ordered an Samsung Galaxt S5 Gold on April 3rd over the phone, Order is in 'Preparing to Ship' since last 15 days, Customer service reps are not able to tell me when I will get the phone, also were not able to see the stock available. Online when I see the online the phone is not marked out of sto

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583

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Lollipop Issues Please Help

Hello,I have a Samsung Galaxy S5 and ever since I updated it I cant send pictures, use my 4G data, and my contacts keep trying to sync to the mobile network every time it turns on and off. Can anyone help solve any of these problems. Thanks

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302

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Samsung S5 - how to change font in AT&T messages app?

The messages app is ignoring the system font size setting. Is there a way to change the font size in the app? I looked through all the settings and did not see how to do it. Thanks.

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535

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Samsung S5 constantly has problems sending texts

I regularly receive a message failed response when I attempt to send a text message.  I have 5 bars of celluar service and the text still won't go through until I re-start the phone.

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471

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Galaxy S5 6.0.1 boot loop issue

Recenbtly, AT&T pushed an OTA "Security and Performance update" to my phone. Now, my phone will load the Samsung Galaxy S5 splash screen, the screen goes blank and then nothing. I have tried clearing the cache, I have tried removing the battery and waiting, I have tried loading to safe mode based on

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699

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No messaging notification while using app since KitKat update

I've beaten most of the issues I've had since the KitKat update a couple weeks ago but I still can't seem to fix this. If I'm not using my messaging app I get sound and vibration notifications when a new text message comes in. But if I'm actually in the messaging app in a converstaion I get none. I

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476

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Warranty Manager should be reprimanded - Galaxy s5 Active water damage

My boyfriend bought the Galaxy s5 Active in October. He bought it for the durability because he is a cyclist and endures various weather climates.  So the representative had him sold on the fact that the phone is water resistant up to 3 ft for 30 minutes. He was sold on that thought not because he c

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MMS pics from a Verizon Galaxy s4 to my AT&T Galaxy s5 not working...help

I just upgraded last week to the Samsung Galaxy s5 and now I am thinking it was the worse mistake.  😞 My gf has a Samsung Galaxy S4 with Verizon.  Since I have upgraded to the S5 (which I have AT&T), 95% of the pictures she sends me do not come through. Just get a grey picture with a red triangle w

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