Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.9K)

Relevance

Accepted Solution

Official Solution

How to Bridge PACE 5031 NV to 3rd Party Router?

People say it's a lot like the 2Wire 3600, but the menus don't look the same to me. I Happily follow instructions with screenshots. My local tech geek is not able to handle this for some reason... Help?

Questions

169.3K

42

0

Accepted Solution

Official Solution

Home phone no longer working after installing mesh network

We installed a Netgear Mesh Wifi System today, with ATT Fiber internet and voice in the house. In other parts of these forums, I found instructions on how to put the ATT router on IP Passthrough, etc: https://forums.att.com/conversations/att-fiber-equipment/set-up-netgear-router-with-att-fiber/5e5be

Questions

410

3

0

Accepted Solution

Official Solution

How to unplug a ATT Fiber patch cord correctly for replacement

I need a ATT Fiber Patch cord that's 15 feet. The installer only had 10 feet cords so I purchased one on Amazon. The connectors on the end of the white cable are green. I've attached a photo to clarify my question. Do I just unglug the green connector from the White w/Red Dot portion or do I unplug

Questions

111

3

0

Accepted Solution

Official Solution

The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

325

1

Accepted Solution

Official Solution

IP Passthrough settings

I am exploring IP Passthrough in order to use an RPi Pi-Hole and DNS resolver. Without instruction from ATT, I have a router set up with Static IP, mirroring the ATT Fiber Gateway settings: copied the WAN IP address and gateway; and I guessed the subnet mask to be 255.255.254.0; and tried 1.1.1.

Questions

3.3K

3

0

Accepted Solution

Official Solution

Weak Signal in the Bedroom

I have U300 and 12MB Internet and have been more than satisfied thus far. My hub or main Uverse box is in the den. I have noticed that in the master bedroom (approximately 25-30ft away) where the wireless box Uverse is located the video will intermediately pause or buffer when my wife is using her I

Questions

1.7K

2

0

0

Accepted Solution

Official Solution

Wireless light coming on by itself.

I posted this awhile ago and got several views but absolutely no response. Anyone have a clue what's going on? I called Technical support and all they said was if it detects anything in the area with a wireless signal, it will come on. Not buying it;  I have had my Motorola NVG510 gateway for about

Questions

3.3K

10

0

0

Accepted Solution

Official Solution

Express server not working on outside networks

Hello! I have been trying to open an Express server as well as an RDP, but when doing so I can only access them locally I cant access them from external networks. On port checking sites they show as closed but when I use localhost:3000 it will show the page and I know its not an issue with my

Questions

107

3

0

Accepted Solution

Official Solution

How Should I Extend My Network?

I currently have atnt Fiber 500 internet with the BGW320-500 router/modem. I have attached a Google mesh system to it and have 1 point downstairs and 1 point upstairs. I shut off the atnt modem and bridged(I think) the google wifi with a pass-through. I still get (double nat/strick nat) if anyone kn

Questions

48

1

0

Accepted Solution

Official Solution

WiFi drops almost daily

I have ATT Fiber and the Pace 5268A U-Verse Modem and a Google Wife mesh system (recently replaced with Netgear Router). I noticed that my WiFi connection was dropping every day or every other day and thought I would have more control by replacing the Google Wifi mesh system. Through research and co

Questions

89

2

0

Accepted Solution

Official Solution

Double NAT on Xbox One

I have a ARRIS BGW210-700 modem. Using the modem alone resulted in frequent connection drops, so we bought a Netgear R6260 router. While I don't experience any connection drops, it says i have a Strict Double NAT type on my Xbox One. I've tried port forwarding on the ATT modem, IP allocation (sinc

Questions

1.9K

1

0

Accepted Solution

Official Solution

Use IP Passthrough and Use BGW320 as an AP

Hi, I'm planning to use IP passthrough to an OPNSense router with multiple 2.5 G ports, but the BGW320 is good enough for my wireless devices. If I leave the gateway's WiFi radios on, setup IP passthrough, and turn the firewall off, will the traffic from the wireless devices use my router?

Questions

208

1

0

Accepted Solution

Official Solution

ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

412

4

0

Accepted Solution

Official Solution

Cannot access internal network resources - NAT Loopback

Cannot access my internal network resources, ie mydomain.com or my plex server after setting up my new AT&T Fiber service with the BGW320-500. Done lots of googling and found lots of other related articles and they either have a fix for it that doesn't work for me, ie using google DNS or setting

Questions

1.4K

21

0

Accepted Solution

Official Solution

Trying to set up a wireless router at a remote campsite

Hello all-I am trying to figure out how to get a strong internet connection at a new campsite we have for the summer. My AT&T cell service is not great with one or two bars....my iphone hot spot is not cutting it for working/video calls or streaming tv. I am wondering if I use a AT&T wireles

Questions

165

6

0

Accepted Solution

Official Solution

Router is saying that the port is open for my minecraft server but in practice it is not.

I have been trying to set up a minecraft server using my computer. I have set up the server and made sure it was working, now I am trying to allow friends to join. I have gone into the firewall setting for the 5268AC router I am using and configured the port between it and my computer, 25565 in this

Questions

914

7

0

Accepted Solution

Official Solution

DNS/DHCP Server and Cascading Router

Hello, This is a general discussion of my experience with DNS and DHCP with my own router and a question about cascading. I had been on the bonded pair 45Mbps internet with ATT for years, and I use a TP-Link with DDWRT software as my main network router for Ethernet and WiFi, using a LAN port o

Questions

1.1K

2

0

Accepted Solution

Official Solution

Third Party Modem and Router Setup

I am tried of the ATT provided Gateway, and I am hoping to get my own modem and router for my ATT internet (non fiber). I can't seem to find a list of modems that are compatible with ATT internet. In fact, most of the top rated ones explicitly say they don't work with ATT. Anyone done a setup like t

Questions

557

1

0

Accepted Solution

Official Solution

Connection types wrong on BGW320 router devise list

There is no consistency to the connection types in my router. Some of my wireless devices such as iPad and wireless TVs show the Connection Type as “Ethernet Lan-6”.  Some of my Ethernet connected devices show as mesh clients.  Quite frankly the whole device list is loaded with these type

Questions

35

3

0

Accepted Solution

Official Solution

Why Dont I Have Access To Fiber?

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

Questions

1.4K

2

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.