Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.9K)

Relevance
Selected Relevance

Accepted Solution

Official Solution

Eero Wifi Router 6 with ATT Fiber Router?

Hello, the new Eero wifi routers are on sale and I wanted to buy one but I only wanted to use it as sort of a stable extender with my ATT Fiber router. But I'm confused on a few things, does the Eero routers work with the att routers and can I pair it as an extender so that I'm able to extend my wif

Questions

4.8K

1

0

Accepted Solution

Official Solution

ETHERNET AND FIBER PLS HELP

So a couple months ago I moved into a townhouse and my mother got the fiber wifi. I have a PC and use a USB wifi adapter which i’ve learned over a couple years are not the best option for internet on my PC. I’m currently looking into ethernet and noticed that this home has ethernet ports in the wall

Questions

515

3

0

Accepted Solution

Official Solution

Unable to get to http://192.168.1.254/

Hi, I am unable to get to my router to change the settings. The IP address, http://192.168.1.254/ does not resolve. Please advise. Edward

Questions

375

4

0

Accepted Solution

Official Solution

MicroCell TroubleShooting Questions and TP-Link TL-ER6120 Dual WAN VPN Router not compatible?

OttoPylot, an Ace Master troubleshooter (and not an ATT employee) has kindly put together a list of things to check when your MicroCell does not / will not work.This is copied from a somewhat extensive troubleshooting session that I dived into the end of and thought it would be easier to start a bra

Questions

9K

5

0

0

Accepted Solution

Official Solution

Managed switch with DVR STB

I have an ethernet cable from the RG to a network port in my family room.  Then an ethernet cable to the DVR STB.  If I split that signal using a managed switch, like a Netgear GS105Ev2, and have a ethernet cable to the DVR STB, TV and Roku, will the DVR STB work or not?   I've read through multiple

Questions

188

2

0

Accepted Solution

Official Solution

can I use any modem/router combo with my AT&T internet?

I've heard that AT&T recommends you use their brand of modem/router and not another mfg like Netgear or Linksys. My AT&T modem/router combo is coughing up a hairball and I need to replace it. Wondering if I can easily use another mfg's product or do I have to use AT&T's.

Questions

6.2K

1

0

0

Accepted Solution

Official Solution

can wifi be disabled with ATT fiber?

I have Cox. have had nothing but problems with them for 14 months. modem switches 5 times b/c of bad equipment, half the techs on the phone can do nothing, and half the techs in person know nothing. All of them are very nice. It's the company.  They now are attempting to triple charge me a dep

Questions

233

4

0

Accepted Solution

Official Solution

gateway log on

why is the bgw210 gateway log in advanced settings not a secure page does this mean anybody could get information from it over internet web?

Questions

157

1

0

Accepted Solution

Official Solution

My Echo Show Generation 1 won't connect to the modem

Echo Show Generation 1, won't connect to the modem.

Questions

71

2

0

Accepted Solution

Official Solution

Just got FiberOptic/Canceling Direct

I just switched over to fiber optic and I cut the cords and want to stream only.  Do I still have to use an ATT Modem/Router or can I use my own now? Is there any down side or upside to either?

Questions

108

1

0

Accepted Solution

Official Solution

Internet gateway PACE 5268ac

Can I my internet service with AT&T and by my own router to replace the PACE?  Or do I have go with a new provider?

Questions

562

1

0

Accepted Solution

Official Solution

Combo Modem/Router Question

Hello! We will be new customers and I wanted to see if the below product would be fine for hookup for internet.   MOTOROLA-MG7550-AC1900-Gigabit-Maximum   [EDITED per Community Guidelines]   Thank you!

Questions

174

1

0

Accepted Solution

Official Solution

5G Netgear Router setup

My I please have the APN settings to setup my device? I had a 4g device and I upgraded to a 5g device. I went into the store and they said I have the correct SIM card for 5G. Thanks

Questions

59

1

0

Accepted Solution

Official Solution

Error: The system database is invalid. You may need to reset the device.

I am getting the following error: "The system database is invalid. You may need to reset the device." on my ARRIS BGW210-700. I am using IP passthrough to my own router within my home network. Just happened to notice this error when checking in on the device.

Questions

1.5K

5

0

Accepted Solution

Official Solution

"Port Range" for Uverse router and Direct TV Genie reciever

I'm trying to configure my Uverse router so I can connect my Direct TV DVR/receiver to my router.  Does anyone know the "port range" that should be entered when configuring the Uverse router for my Direct TV Genie DVR/receiver?  Thanks

Questions

10.1K

1

0

0

Accepted Solution

Official Solution

Add an external HD to NOKIA Model Number BGW320-505 gateway

I noticed a USB port on the gateway and can I add a External Hard drive to the gateway and have a network drive?

Questions

891

2

0

Accepted Solution

Official Solution

Wireless router - ARRIS manuf- model -BGW210-700

My HP Photosmart 209A printer i understand will only work on 2.4 GHZ system   It USED to work just fine till 5 days ago!!   I did change ANYTHING, touch anything ...  but now my printer cannot find my wireless signal.   HP website says thait this printer  wil

Questions

101

1

0

Accepted Solution

Official Solution

ASUS AC-5300 with BGW 210-700 Setup as Router

I need assistance walking through the proper way to set up my ASUS AC5300 router with the att gateway modem BGW 210-700. Been reading about cascading routers/ip passthrough but can't quite get one method to go about setting this up. Any help is appreciated.

Questions

535

3

0

Accepted Solution

Official Solution

Log4J exploit

Do I need to do anything to ensure my ATT modem/router is protected against the Log4J exploit that was announced in December 2021?

Questions

584

8

0

Accepted Solution

Official Solution

NETGEAR Nighthawk Mobile Hotspot Router is AVAILABLE NOW from AT&T!

  Get Faster Streaming on AT&T with the First 5G Evolution Capable Mobile Hotspot Router   AT&T and NETGEAR, a leading provider of networking devices, are bringing the first 5G Evolution capable mobile hotspot router to the U.S. The NETGEAR Nighthawk Mobile Hotspot Router provid

Questions

17.9K

8

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.