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Connector for BGW320-500

When I had my service installed, I let the AT&T tech put the router near a power supply, thinking to move it later. He left me an extra optical cable for that purpose. When I went to move it however, I discovered that the connector on the second cable was different and doesn't fit. Did he give m

Questions

656

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0

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AT&T DSL Netgear 7550 Passthrough or Bridge Mode

The AT&T Netgear 7550 consistently kicks wifi users off the internet. I see that this has been a problem for years and AT&T is not supporting the device with software updates.  I'd like to set up a router downstream of the device while putting it into bridge mode.  Can someone pro

Questions

1.6K

6

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what is the lifetime if an Arris NVG 589 modem/router

Every time I request to have a troubleshooting request, always a problem on your end.

Questions

402

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Not able to reset the admin login on my Unite Express 2

I am having an issue on my Unite Express 2 MiFi device. It is saying the default password is invalid, but the device will not reset to factory settings when holding down the power button for 15+ seconds.  If I were to provide a list of IMEI's, are you able to get these reset to default setting

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183

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Internet Bandwidth Control, BGW210

Hello AT&T Community, I am wondering if the BGW210 router that AT&T installed has a Bandwidth control feature. I want the ability to prioritize internet access for some devices over others.

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217

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Rural Internet - 5G Cellular router

I have watched videos that show the ability to provide high speed internet through the use of a 5G Cellular Router. when there is no other option for home internet. They don't provide the 300mb to 1000mb service I am used to, but I could get by with 40mb down/15mb up speeds.  I currently have

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112

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How do I get a new gateway device?

After having DSL dropped and AT&T Fiber installed in my home, the technician didn't replace my AT&T gateway (an outdated Arris NVG589.). Last week I ordered two Air 4921 wi-fi extenders, and was surprised to find out they don't work with my old gateway. How do I get my Arris NVG589 exchan

Questions

4.1K

2

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Upgraded internet speed from 300 to 500, should gateway and/or router hardware be upgraded?

I just upgraded speed from 300 to 500, should gateway and/or router be upgraded? gateway model# 5268AC FXN WAP model# VEN501-at

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708

2

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New fiber installation scheduled. Should I request BGW 210 or 320?

This is new ATT install to be done by technician.Two story home on pilings. First floor is garage only with foam insulation 12’ ceiling and sheetrock (basically sealed.) 2nd floor foam insulation in exterior walls, 10’ ceilings. Service drop on west side of house, network rack and media rack >

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723

8

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what other methods to block websites ?

since the option "Parental Controls : is Disabled'" I heard people say buy generic router to block websites, what router do you recommand , and is there a guide how to do the ip pass through ? thanks"

Questions

449

7

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AirTies 4971 Ethernet Backhaul?

Does the 4971 support wired, Ethernet backhaul? I understand Ethernet can be used to pair the device to the router. That's a different use case from wired backhaul, which reduces WiFi traffic and latency. Also, is the 4971 the only current WiFi extender available on the AT&T store? It's not c

Questions

4.5K

33

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Flashing Green Router Light

I received my BGW320 router yesterday. The power cord is plugged into the socket and the SFP cord is connected to the fiber outlet in the wall. The router box goes through the process of turning white, then green to indicate that it's setting up but it never turns to a solid green...just keeps flash

Questions

1.8K

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Disable remote access to network

I have just finished hooking up my router to the BGW320-500 gateway, enabled passthrough, and disabled wifi on the BGW320-500. The last step I would like to take setting up the network is to disable as much remote access/admin as I can.  I believe that doing so improves security as it reduces

Questions

697

2

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Netgear router wont connect through the att gateway modem.

Netgear Nighthawk R7350. Wifi works but the ethernet connection through the Motorola NVG589 gateway doesn’t. I have tried all the recommended passthrough configurations including both dynamic and fixed DHCP. The gateway does not report the router’s MAC address - it does show all the other devices o

Questions

1.7K

15

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How do I get a BGW320 gateway?

I tried requesting a new gateway last year, but they said I was unable to get a BGW320. Has that changed yet? We’re now in 2022, and our household could really use Wi-Fi 6 for all of our devices. Please let me know if there’s a specific team at AT&T that I can contact.

Questions

3.2K

9

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Possible to Remove AT&T Router in Fiber Connection and Just Use My Own?

Hello, everyone. New to AT&T. Got Fiber 1000 Mbps. Solid speed, but when the technician came to install it, I asked him if I could use my own router. He said "yeah, of course." Okay. Except he wired the primary OTN connection to his own AT&T router and simply connected my router to the AT&T router v

Questions

24.2K

7

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AT&T Fiber and Google (Nest) Wifi

Just wanted to share my experience setting up AT&T Fiber (1000) with Google (Nest) Wifi.   I followed all of the instructions related to using Passthrough mode and turned off both Wifi Signals (5 and 2.4G) on the AT&T router and everything works, but the speed detected by the Google Wi

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14.2K

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How do I connect a router, printer and other devices to my AT&T U-verse gateway - Information from the AT&T Community

Learn how to set up your printer, router, and other devices Most devices are compatible with AT&T's Internet Modems and normally do not require any additional steps besides connecting the devices.  Please note, AT&T does not support 3rd Party Setups or troubleshooting First thing F

Questions

206.8K

18

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Change my public IP from IPV6 to IPV4

I have to connect to a server that does not support IPV6, and my public IP IPV6. Is there a way to change that in PACE 5268 gateway or do I need to contact ATT to obtain a IPV4 public address?

Questions

4.9K

4

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Bridge-mode vs IP Pass-through - Info from the AT&T Community

Learn how to set up your own router The Arris BGW210-700 BGW320 is an advanced residential gateway that supports VoIP, IPv6, video delivery, security firewall, and extensive remote management features.    The BGW210-700 Broadband Gateway delivers robust video, primary line telephony, and

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545K

210

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