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ACTIVATION LOCK

If my friend gave me an iPhone as a gift and he forgot his Apple ID password and we tried using recovery mode but then phone is in activation lock. How do I get a receipt of proof of purchase so apple can UN ACTIVATION LOCK MY DEVICE. If I give you the serial number and IMEI number can you please he

Questions

419

4

0

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Activating a replacement gateway - surprise at the end

After numerous short-term outages and several custormer service reps, tech on the phone recommended that I replace my BGW320-500 gateway. New gateway arrived next AM. Circumstances led to a one-week delay before swapping out the gateways. New gateway arrived with detailed instructions for returning

Questions

466

2

0

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How to use your own router with Fiber BGW210-700

Just got fiber today, but want to use my own router (Netgear xr500). I told the technician, but he said he was not sure how and to call technical support. I called and they're trying to charge me 49.99 for remote access my computer and do it. I feel like that's a crazy amount. I did look up an old a

Questions

9.7K

1

0

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Ethernet - Router not assigning IP addresses to some devices.

Hi there, I have ATT Fiber, and everything was working fine until two days ago. Now two computers in my home (1 Mac and 1 Windows) will no longer connect via Ethernet and receive the error "Ethernet has a self-assigned IP address and will not be able to connect to the Internet." - both computers

Questions

2.7K

56

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Att homebase battery replacement.

Still limping along with my att homebase. The battery puffed up so I removed it.   Has anyone had experience with replacements.  Saw some on Amazon.  Not sure which is decent or compatible thanks

Questions

88

1

0

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BGW210 to BGW320 UPGRADE?

I currently have an ATT Installed BGW210-700, and it has a problem. Finally talked with a Level 2 Tech (ATT), and they are sending a BGW320 to replace it. Was told it could be self installed, with no problems, just changed the cables over to the same ports. I am seeing all types of information abo

Questions

3.8K

22

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Devices will not connect to Airties Air 4921 Wifi extender

I connected the extender received yesterday via Smart Home Manager which shows the extender is connected to the network, strong WIFI signal, solid green light on extender. This is a Pace Plc gateway installed ~ 3 years. We do have Internet access. But 2 of my tested devices (iPhone and laptops) do

Questions

14.1K

33

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How Should I Extend My Network?

I currently have atnt Fiber 500 internet with the BGW320-500 router/modem. I have attached a Google mesh system to it and have 1 point downstairs and 1 point upstairs. I shut off the atnt modem and bridged(I think) the google wifi with a pass-through. I still get (double nat/strick nat) if anyone kn

Questions

50

1

0

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Plan 100 Mbps - What is My Expected Download Speed?

I am not in a fiber area yet so my plan is the 100 Mbps speed. I have confirmed that the router is receiving 100 Mbps. The switch that I am using is a 1G speed and I have confirmed that my PC card is reading 1Gb. Why can I never get more than 6 - 14 Mbps download when testing it through the typica

Questions

180

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Enable MAC address filtering – Pace 5268

I followed the steps outlined online to enable MAC address filtering – Pace 5268 but the instruction was not valid. Seem like the GUI for Pace 5268AC has changed. Please provide updated instructions.

Questions

700

14

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Why Dont I Have Access To Fiber?

I saw a few workers installing a fiber line next to a school and that school is only 3 or 4 blocks away from me and still, Fiber isn't available in my area for some reason! I'm thinking of switching to an actually good service where my crappy DSL wifi doesn't shut off every 10 minutes.

Questions

1.4K

2

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Trying to figure out best way to use Deco AXE5400 with BGW320-500.

Help please: What would be the best configuration, in the following situation: 2 G Fiber optic into room top back of home, into BGW320-500.  1 Deco unit connected.  Work at home station requiring hard-wiring in room below.   3500 square ft.  3 unit Deco AXE5400 Mesh.&nbs

Questions

949

6

0

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Third Party Modem and Router Setup

I am tried of the ATT provided Gateway, and I am hoping to get my own modem and router for my ATT internet (non fiber). I can't seem to find a list of modems that are compatible with ATT internet. In fact, most of the top rated ones explicitly say they don't work with ATT. Anyone done a setup like t

Questions

560

1

0

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Use of 3rd party Wifi Router with my ATT FO Internet service

Hi, Is there any documentation or articles on how to setup a 3rd party Wifi router on my home network with ATT Fiber Optic Internet service? Thanks apn

Questions

580

4

0

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USB mobile modem

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

Questions

488

5

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Connecting a static IP

For the stable operation of the mail server, I need a static IP address. In the technical support chat, I was told that I have to pay for a minimum of 8 IP addresses. To connect, I have to schedule a visit from a technician. Question 1 - can I connect remotely, don't expect a technician visit.? Q

Questions

965

17

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Extending Wifi Range to back of property

Hi, I have my Residential Gateway set up at the absolute front of my house. It's connected to my television/receiver in my living room, and the existing (DirecTV) cabling running through my house connects the television/receiver in the back of the house. I have no problem with the connection with ei

Questions

19.7K

27

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Router is saying that the port is open for my minecraft server but in practice it is not.

I have been trying to set up a minecraft server using my computer. I have set up the server and made sure it was working, now I am trying to allow friends to join. I have gone into the firewall setting for the 5268AC router I am using and configured the port between it and my computer, 25565 in this

Questions

916

7

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Broadband failing to connect with ip passthrough

So I've spent the last 9ish hours trying to get my new router to work(TP-Link Archer AX32) to no avail. The gateway is connected to the ONT box and works fine on its own. It'll work for about 5-20 minutes after power cycling the gateway, after which the gateway's broadband light will just blink red.

Questions

545

2

0

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Trying to set up a wireless router at a remote campsite

Hello all-I am trying to figure out how to get a strong internet connection at a new campsite we have for the summer. My AT&T cell service is not great with one or two bars....my iphone hot spot is not cutting it for working/video calls or streaming tv. I am wondering if I use a AT&T wireles

Questions

170

6

0

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