Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (6)

Relevance
1GB for $15 eligible for rollover data?

I exceeded my 3GB monthly data this month & was given an additional 1GB for $15. I have four days left in this billing period. Will whatever is left of the extra 1GB also be eligible for rollover? Or will I lose it as it is not part of my 3GB allotted data plan?

Questions

 • Data & Messaging Features, Internet Tethering

344

3

0

0

Why doesn't my "rollover" data actually rollover from month to month?

Yesterday was the end of my billing cycle. I had used 57 of 67 available Gb. Yet this morning I only had 62 Gb available for the April billing cycle. (meaning it only saved me the 3gb I didn't use of the 60gb I paid for in March). Which tells me this "rollover" data isn't acutally rolling over cumul

Questions

 • Data & Messaging Features, Internet Tethering

440

1

0

0

Accepted Solution

Official Solution

Rollover

I recieved a new phone 7-22-16. We lowered out usage from 25 to 15 mb. We are already getting noticed that we have used 90% of our alotted time, but in fact should have 20.80 mb left over from last month. Can you please correct?

Questions

 • Wireless Account

464

5

0

0

Accepted Solution

Official Solution

Data overages / rollover

why is it that when I get billed for another 1 G of data, any unused portion is Not included in the rollover for next month? I was billed for it, I paid for it, why do I not get the unused portion??

Questions

 • Wireless Billing

1.2K

2

0

0

Accepted Solution

Official Solution

Rollover Data and Bonus Data on Mobile Share works how...?

In regards to rollover on Mobile Share, am  I correct in thinking that:Bonus data is used first and does NOT rollover. Plan data is used before rollover data.Only plan data rolls over to the next month.So on a 10gb plan if I have 5gb of rollover data from last month and use 11gb, this month it uses

Questions

 • Data & Messaging Features, Internet Tethering

2.2K

7

0

0

Accepted Solution

Official Solution

Closed

Rollover Data

What are the details for Rollover Data?

Questions

 • Data & Messaging Features, Internet Tethering

10.1K

1

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.