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Rollover

I recieved a new phone 7-22-16. We lowered out usage from 25 to 15 mb. We are already getting noticed that we have used 90% of our alotted time, but in fact should have 20.80 mb left over from last month. Can you please correct?

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484

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Rollover data

why am I not using my rollover data and instead I am paying extra for more data?

Questions

684

3

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Are wireless rollover minutes applied no matter what time of day?

Are wireless rollover minutes applied no matter what time of day call is rec'd or initiated? For example, if I call at noon and have used all of my plan minutes, will my rollover minutes apply?

Questions

2.5K

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Data not rolling over

We are on a 6gb family plan, last month we had 9gb available (due to rollover) and only used 6gb but this month the account was back to 6gb. Shouldn't I have the 3gb of unused data on my rollover for a total of 9gb to use this month?

Questions

679

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Rollover Data and Bonus Data on Mobile Share works how...?

In regards to rollover on Mobile Share, am  I correct in thinking that:Bonus data is used first and does NOT rollover. Plan data is used before rollover data.Only plan data rolls over to the next month.So on a 10gb plan if I have 5gb of rollover data from last month and use 11gb, this month it uses

Questions

2.3K

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AT&T GoPhone Data Packages

Does the unused data from GoPhone data packages in the 30 day term rollover to the next 30 day term? Thanks.

Questions

732

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Thank goodness I switched and bought a sale data package!

Just sharing. I moved our family plan from Verizon to ATT 18 months ago to get on the Mobile Share plan. I required the extended family to buy devices at retail to keep our line fees low. Last fall, during a data sale, I increased my plan from 10 GBS to 30 GBS.  I never thought we would use th

Questions

898

7

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Rollover Megabytes

I like the AT&T rollover minutes. But nowadays i use my phone's online features more than making calls. So an idea sprung up.. Why no rollover the megabytes of data not used every month over to the next month. I mean, I paid for it. Why not enjoy it to the max? This would be a great new way for AT&T

Questions

792

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Changed payment method, lost promo data?

I’m on a $50 prepaid plan and had signed up with the promo of getting double the data per month (8gb). I also had some rollover data on my account. The other day I had to change the card I had for my payment method, since my other had been stolen. After I did this, it started acting like I made a wh

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297

7

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Lost my entire messaging roll-over balance (again)..

Not 100% sure, but from what I can remember, my messaging roll-over balance was around 5,000 messages last time I looked (maybe a month ago, and only text occasionally). I've been on the AT&T Prepaid 10¢ Per Minute plan for many years (was originally on the 25¢/min plan, then later the 10¢/min

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