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Changed payment method, lost promo data?

I’m on a $50 prepaid plan and had signed up with the promo of getting double the data per month (8gb). I also had some rollover data on my account. The other day I had to change the card I had for my payment method, since my other had been stolen. After I did this, it started acting like I made a wh

Questions

 • Plans & Features

245

7

0

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Lost my entire messaging roll-over balance (again)..

Not 100% sure, but from what I can remember, my messaging roll-over balance was around 5,000 messages last time I looked (maybe a month ago, and only text occasionally). I've been on the AT&T Prepaid 10¢ Per Minute plan for many years (was originally on the 25¢/min plan, then later the 10¢/min

Questions

 • More AT&T PREPAID Discussions

130

0

0

0

Thank goodness I switched and bought a sale data package!

Just sharing. I moved our family plan from Verizon to ATT 18 months ago to get on the Mobile Share plan. I required the extended family to buy devices at retail to keep our line fees low. Last fall, during a data sale, I increased my plan from 10 GBS to 30 GBS.  I never thought we would use th

Questions

 • Data & Messaging Features, Internet Tethering

834

7

0

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AT&T GoPhone Data Packages

Does the unused data from GoPhone data packages in the 30 day term rollover to the next 30 day term? Thanks.

Questions

 • More AT&T PREPAID Discussions

714

1

0

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Rollover Megabytes

I like the AT&T rollover minutes. But nowadays i use my phone's online features more than making calls. So an idea sprung up.. Why no rollover the megabytes of data not used every month over to the next month. I mean, I paid for it. Why not enjoy it to the max? This would be a great new way for AT&T

Questions

 • Wireless Account

762

3

0

Accepted Solution

Official Solution

Rollover

I recieved a new phone 7-22-16. We lowered out usage from 25 to 15 mb. We are already getting noticed that we have used 90% of our alotted time, but in fact should have 20.80 mb left over from last month. Can you please correct?

Questions

 • Wireless Account

464

5

0

0

Accepted Solution

Official Solution

Rollover data

why am I not using my rollover data and instead I am paying extra for more data?

Questions

 • Data & Messaging Features, Internet Tethering

660

3

0

0

Accepted Solution

Official Solution

Are wireless rollover minutes applied no matter what time of day?

Are wireless rollover minutes applied no matter what time of day call is rec'd or initiated? For example, if I call at noon and have used all of my plan minutes, will my rollover minutes apply?

Questions

 • Wireless Billing

2.4K

2

0

0

Accepted Solution

Official Solution

Data not rolling over

We are on a 6gb family plan, last month we had 9gb available (due to rollover) and only used 6gb but this month the account was back to 6gb. Shouldn't I have the 3gb of unused data on my rollover for a total of 9gb to use this month?

Questions

 • Data & Messaging Features, Internet Tethering

615

4

0

0

Accepted Solution

Official Solution

Rollover Data and Bonus Data on Mobile Share works how...?

In regards to rollover on Mobile Share, am  I correct in thinking that:Bonus data is used first and does NOT rollover. Plan data is used before rollover data.Only plan data rolls over to the next month.So on a 10gb plan if I have 5gb of rollover data from last month and use 11gb, this month it uses

Questions

 • Data & Messaging Features, Internet Tethering

2.2K

7

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0

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