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ATT Wifi Keeps dropping from TV, Smart Plugs

I am having issues with the ATT Wifi Service in my apartment dropping the connection with different devices in my home. Among many other issues we've had with ATT, I've had trouble setting up my smart plugs that connect to Alexa. I've never had a problem with my plugs before with my previous interne

Questions

 • AT&T Internet Equipment

48

2

0

Anyone else seeing poor Wifi and/or Poor Roku performance on Gigapower?

Just got Gigapower service installed.  Download speed on my desktop mesured with Speedtest.net was a mind bending 430 mpbs.  Awesome.  I was however very dissapointed when we sat down to watch Netflix on our Roku 2XS, and we sat waiting for just the tiles to load.  Multiple reloads when attempting t

Questions

 • AT&T Fiber Equipment

957

2

0

0

Third party Roku Apps not available to Uverse Customers

So, after much frustration I have finally gotten the answer I feared. AT&T Uverse customers do not have the ability to watch live streaming on third party apps on Roku devices. The customer service people on these forums continue to send people in circles checking registration and unloading/reloadin

Questions

 • Watching U-verse TV

411

0

0

0

Uverse and Roku

I am getting extremely frustrated with Uverse. I have a Roku device which works fine. I used to watch HBOgo on that device until last spring. It suddenly stopped connecting me. Every time I go through the tedious activation process, I am told that I "apparently" don't have a subscription to HBO. I h

Questions

 • Watching U-verse TV

1.4K

4

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No HBO Go support for Roku

ATT tech support tells me that ATT doesn't support HBO Go on Roku, but Roku says it does. Can someone help me reconcile this? https://blog.roku.com/blog/2014/12/16/hbo-go-and-showtime-anytime-now-available-for-comcast-xfinity-customers-on-roku-devices/ Thanks,Mark

Questions

 • AT&T Internet Equipment

593

5

0

0

'Sponsored Data' with AT&T Now app, using my hotspot on a Roku failed. It Def counts against my 8gb, I ran out of data on 4 hours.

I burned up my gigs in 4 hours and no I have none.. also I bother the 12 month pre-pay

Questions

 • Plans & Features

49

2

0

Can't Watch certain TV channels On Roku with My AT&T Account

Added HGTV to my Roku channel lineup. I was able to activate the channel, but when I click on the show I want to watch or live TV, I get a message saying that my AT&T content settings won't allow me to watch. Specifically, the error message says “the content is available to viewers who received HGTV

Questions

 • Watching U-verse TV

92

1

0

TLC Go and FX Now both say that my AT&T service doesn't support the application -

TLC Go and FX Now both say that my AT&T service doesn't support the application -  I pay for both channels, so why couldn't I use the apps?  This is on both my IPad (for FX NOW and TLC GO) and my Roku (for FX Now).  I've tried uninstalling/ reinstalling, but get the same message.

Questions

 • U-verse TV Equipment

2.7K

5

0

0

collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

 • AT&T Internet Account

28

3

0

ROKU channel streaming - can't activate

I'm trying to activate the locked contenct on ROKU apps: Fox Business, HGTV, Hallmark, etc. I enter the code online, select u-verse, and log in to my ATT account. For several weeks, I get the following message returned, "We're sorry. We cannot process your request at this time. We apologize for t

Questions

 • Watching U-verse TV

292

2

0

Frustration with Roku

I've been using Roku for about 3 weeks now.  It seems that the majority of channels that I want to watch I am not authorized to watch even though I get an authorization code and go to the requested website and select ATT/Uverse.  At the website level I get a confirmation that the activation when thr

Questions

 • Watching U-verse TV

1.1K

13

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HBO Max launched on Roku

Now HBO Max is rolling out on Roku. If your Roku device hasn't updated to HBO Max yet, please try again later today. If you're experiencing any problems we always recommend restarting the HBO Max application as the first troubleshooting step, Signing out and signing back in, and in some cases re

Questions

 • Troubleshooting

25

0

Roku Access With HBO Max

I've got access to HBO Max through ATT and Direct TV on my desktop computer. However, I'm not able, after downloading the HBO Max App on my Roku, to access the goodies HBO offers. I just get the Max screen and can go no further. How do I activate HBO Max with my Roku device?

Questions

 • Troubleshooting

19

1

0

Roku - Hulu plus

So everything works on my roku except Hulu Plus - It just keeps "retrieving" It may start playing for a few minutes and than it stops again. Just had a tech out and replaced the modem/router. Still doing it. I have U-verse Max plus. Hulu on my laptop and desk top work fine. I used my verizon hotspot

Questions

 • AT&T Internet Equipment

3.4K

9

0

0

Worst customer service of my life- dishonest and unresponsive

I have never experienced such unbelievably bad customer service as I am currently experiencing with AT&T. I have been a longtime, loyal customer and the company has done a bait and switch on my internet price - lied to me to get my business - and will do nothing to make it right. I feel mislead into

Questions

 • AT&T Internet Account

30

0

0

Legacy Equipment with new Systems, Should I change i3812V & i38HG?

I have been using U-Verse for quite some time. At the begining I used TV and Internet. Now I am an internet only customer. My question is, I am installing an over the air (OTA) DVR system with it's own storage that works with my Roku 3's, phones, computers, etc. I will be streaming much more content

Questions

 • AT&T Internet Features

425

2

0

0

Do I Need A Higher Internet for Roku Streaming Stick?

Hi All,After being gone from AT&T a year, we switched back yesterday. Before we had Directv but because of issues in the past decided to try Uverse. Little did we realize how limited it is with ON Demand, etc. We are switching to Directv tomorrow so a technician is coming out to set us up. The issue

Questions

 • AT&T Internet Installation

788

3

0

0

AT&T Fiber - Disbale DFS on 5 GHZ radios

I'm trying to install a Roku Stick+. Roku tells me that their device will NOT connect to the 5 GHz radios in the AT&T Fiber Router as long as the 5 GHz range are in the DFS range.  So the questions are 1) Is there a way to manually set the 5 GHz channels on a Nokia BGW320-505 router OR 2)

Questions

 • AT&T Fiber Equipment

211

7

0

Hulu Issues with AT&T Fiber

Having problems with Hulu via Roku since upgrading to AT&T fiber. Am connected wirelessly to the AT&T gateway but have ongoing connectivity disruptions with my Hulu+ (cable alternative) streaming app.  All other streaming services (Netflix, HBOMax, etc) have no issues

Questions

 • AT&T Fiber Account

29

1

0

Setting up Your 3rd Party Devices

We put something together to help you easily find some of the most popular threads with a wealth of information to setup your 3rd party devices.Thank you to the ACEs and Community Members that helped contribute to this!    Wireless Setup   Where is my Wireless Network Key for Wi-Fi? How to Minimiz

Questions

 • AT&T Internet Equipment

127.2K

9

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