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Passport

I purchased the 1month passport for my trip to Germany but now that I'm here I can only get 3G if I turn on data roaming. I'm pretty sure that's not how it's supposed to be because I don't think roaming data comes out of the passport plan.Any suggestions?

Questions

 • Data & Messaging Features, Internet Tethering

7.4K

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False International Roaming Charges

If I purchased a data plan on a cruise ship and used their WiFi to connect does anyone know how or why I would have roaming charges from AT&T?

Questions

 • Wireless Billing

5.7K

14

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Traveling with iPhone to Mexico

Hi all, This is my first post on the AT&T forums. I switched about two weeks ago so we get could iPhones. I have been reading a lot of articles about this topic and I still have a few questions. Sorry if these questions are repeats.  We go to Mexico about once a year. With our previous carrier, we c

Questions

 • Account Features

206.9K

7

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I have a mobile share account with 2 devices. Are 2 separate Passport purchases needed?

I have a mobile share account with 2 devices.  I will be traveling internationally and am planning on using the Passport service.  Do I need to buy 2 separate Passport packages in order to roam with both of my devices?  Or is a single purchase applied across all the devices on my account (as is the

Questions

 • Wireless Account

858

1

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GoPhone usage in the UK

I have just arrived in the UK, and due to the hectic nature of my travel so far I forgot to set up my GoPhone for use in the UK before leaving the US. I cannot call any of the help lines AT&T offers on my $45 monthly GoPhone plan, so I am currently quite stuck. Is it possible to have calling from th

Questions

 • Phone & Device Upgrades

1.4K

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Does Family map work overseas?

I often travel to other countries such as China and south east Asian countries, will the feature still work OK?

Questions

 • Account Features

5K

3

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Mexico Roaming Bonus Questions

Two questions about MRB: 1. We have two phones on Mobile Share Value plan with MRB. Do we get 1GB/month per phone while in Mexico? Or do we share 1GB? 2. Is there a limit to how long (i.e., consecutive weeks) we can use our phones in Mexico? Duane

Questions

 • Account Features

6.6K

9

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Visiting the US, buying data to use

Is it possible for me to obtain a SIM from an AT&T store and add data to it whilst I'm visiting the US? (Is there a plan which allows me to do this?) This would only be temporary (less than 30 days). I have an unlocked phone.This would be a huge advantage to me, since it avoids roaming costs.

Questions

 • Account Features

1.4K

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Taking a trip from the USA to Canada...What do I need to do?

I will be traveling to Canada in Septemeber and I want to make sure I wil still be able to us my phone when I get there.  Is Canada considered a roaming or international charge?  Should I notify AT&T of my travel plans?  I'm only traveling for five days.

Questions

 • Wireless Account

11.4K

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800 calls from outside of US

how do i make toll free calls from outside of US

Questions

 • Device Features

2K

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International Roaming questions/data charges

Hi so i am going on vacation for a week and have a couple of questions. 1. I have an ipad with cellular data and i turned off data roaming as well on my iphone. Should i turn off cellular data as well? On my Ipad i just plan on playing games like supernauts, hearthstone, and deer hunter 2014 and usi

Questions

 • Apple

3.9K

7

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Why am I getting charged for text messages in Mexico??

My wife and I switched from Verizon to AT&T for our US cell numbers to use in Mexico where we live 8 months a year.  We were assure that our plans included "Unlimited Talk, Text, and 2 Gig of data" in the US, Canada and Mexico.  Now I am getting charges for standard text messages between our US phon

Questions

 • Wireless Billing

3.1K

12

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Closed

AT&T International Travel - Learn all about AT&T's Travel Plans

Hello Community! We’ll touch on two types of accounts below -- postpaid and prepaid.  You can find some great information on all our International offerings, and some helpful tips to ensure your trip is as enjoyable and seamless as possible.   International Travel Overview: For po

Questions

 • Account Features

114.5K

1

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Will my AT&T PREPAID service work in Asia?

I am going to Hong Kong for a week, I see the Asia plan is for calling TO countries in Asia, but I want to know if my AT&T PREPAID will work at all while IN Asia? Is there any way to allow it to connect to a network in HK?

Questions

 • More AT&T PREPAID Discussions

1.5K

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About the *NEW* AT&T International Day Pass feature for postpaid customers...!!!

Hello... I saw somewhere online that when you are traveling overseas to those of allowed 100 countries for the NEW AT&T International Day Pass you may make International call to any country listed on that listing of 100 countries, I mean, if I am right now in Domincan Republic with my International

Questions

 • Account Features

3.9K

10

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Traveling to Canada

What do I need to know about using my go phone in Toronto Canada?  I have the $45. monthly plan.

Questions

 • More AT&T PREPAID Discussions

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AT&T Prepaid, going to Germany and Ireland

Our family has two iPhones (6S), each on the new Prepaid $45 (6GB) plan. I understand roaming and texting is unlimited to and from Canada and Mexico.But what will work in Germany and Ireland?Specifically texting - will the plan work with unlimited texting while in Germany and Ireland?(I understand t

Questions

 • More AT&T PREPAID Discussions

1.6K

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Unlimited plus plan cozumel and progresso mexico

Traveling on a cruise in a few weeks. I have the unlimited plus plan. This included Canada and Mexico usage as long as usage does not go over 50% for 2 consecutive months. Will I have the ability to call, text, and or use data in Cozumel and/or Progresso Mexico?

Questions

 • Network Coverage

3.2K

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What is the cost for RECEIVING texts while roaming internationally on a Passport plan?

I will be traveling internationally soon and am looking at using one of the new Passport options for roaming.  However, I can't seem to find accurate information about what the text messaging costs are.  For the international packages (Passport), all over AT&T's Web site, it says that SENDING texts

Questions

 • Data & Messaging Features, Internet Tethering

30.7K

9

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What should I do if I didn't apply any international roaming and go out side the zone?

I just realize that I did apply any roaming survives and I now I am out side the US. My phone shows 'Emergency contact only.' Under this situation what should I do to get my phone working?

Questions

 • Data & Messaging Features, Internet Tethering

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