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Does a verbal contract have any weight when dealing with Cusomer Service Reps

Either they're ignorant or misinformed but I've been duped, again. I like what Brian, from the cell phone retention office said, "where do you see it in writing?" Just because I agreed to the new Uverse service over the phone doesn't mean anything they said or promised can be relied upon to be valid

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Rip-off

you will not refund my Dad his $195 for a prepaid phone that you had him keep putting money on -when you can see he never used. it. Then because he was hospitalized he could not add money by the due date so you cancelled it and kept all the money!!!!!!

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106

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$40 Internet Speed Rip-Off!

Hello, I'm Hunter. My grandfather is paying $40 a month for his wireless connection. I have a desktop computer built for gaming, and I have ethernet set up for even faster speeds. The speed is so outrageous I know we're getting ripped-off, want to know why? Because they're seniors, and you know wh

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1.7K

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AT&T will stick a late fee and a restoral fee, even if the billing error is their fault

I've set my service for deletion next month. Past couple of months since last year, AT&T posts incorrect charges on my account. I have had to call them every month to delete wrong charges. Each month I stay on phone for more than an hour. Today it topped nearly 2 hours. And if I don't call them to r

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614

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How do I view prices with nothing to do with DirectTV?

Simple question: How do I view cellphone and plan prices with nothing to do with DirectTV on your website? https://www.att.com/cellphones/samsung/galaxy-note8.html#sku=sku8440478  This is insane. When I purchased my last Jaguar, I did not have to look at vacuum cleaners or other irrelevant items!I w

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