I am losing my mind over trying to get a wireless access point to function behind uverse gateways. I just got the new motorola nvg589 and I finally got wifi to work on my router in access point mode but it is so slow. It's an Asus n66u in AP mode with a fixed IP from the gateway. Wired speeds seem t

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!     Wireless Receiver Installation   Need to troubleshoot? Check out our TV Help Article or Internet Help Article   -ChrisZ, AT&T Community Specialist

If you have just started having trouble or your service has been acting up for some time, check out some troubleshooting steps below. These steps below have been provided by the U-verse Community Managers and are the most common fixes based on their interactions with other forums members. Note:

I have a 2wire i38hg access point and an INID. On the home page of the router every wireless user device that has accessed the network is listed. Is there a way to clear that history. Primarily I want to remove rarely used devices (children's friends, visiting family members, other guests). Also, ca

Similar issue. my ATT RG (model BGW210-700 with firmware  1.8.18) setup with bridge/passthrough and static IPs and the one (1) dhcp IP ... again all connected from RG in passthrough to my firewall appliance/router. From my firewall appliance I run several BOVPN connections. After a reboot of the RG,

Can I upgrade from my 3801 modem that I am renting from Uverse to a 7550 modem or 4111n modem on a 12mbps, with TV, Voice?  I'm just tired of renting and just want to purchase and be done.  I have been renting since At&t came to our city and am grandfathered in at $4 plus fees and taxes but that has

I contacted CS about my internet service being down and informed them of the status lights on ONT box. CS determined the RG was faulty and said a new one would be sent and received in 2-3 business days. Now I find out for some reason the replacement RG will be not received until July 23, 2019, TEN D

i had previously talked about moving the RG from one end of the house to a more central location for a more evenly spread wi-fi signal. My question (part of another post) was about moving the ONT. Having not heard anything on this topic. I decided to run a 20 or 50 foot CAT 6 cable from the ONT to t

I am planning on installing the CAT5e cable before my u-verse install and would like to confirm the correct routing. My setup will be for 4 TVs (3 wired and 1 wireless), DVR, Wi-Fi and 4 wired PCs. This is what I assume will be needed.  I will be using Cat5e cable (1) Cat5e cable from the NID to the

Hi,  I am seeing a lot of errors in the System Log of my RG (model: 3801HGV): WRN 2014-06-26T10:37:14-07:00 named: forward start (errno=1) WRN 2014-06-26T10:55:14-07:00 named: Previous log entry repeated 116 times INF 2014-06-26T10:55:47-07:00 ip: ill_dlpi_send: ill_dlpi_head WRN 2014-06-26T10:55

HiI am an ATT uverse customer. I am now considering buying a 3rd party router; basically i really need to buy a good range (MOST IMPORTANT), dual band WAP with LAN ports and USB (print/file server), and I have been looking at the netgear nighthawk R7000. This is sold as a router/wap, so i could take

I was having issues with my old 3800HGV gateway and contacted support.  They sent me out a 3801HGV.  I got it all wired up and connected, however I have run into one difficult and strange issue.From my wired connected desktop which is running Windows 10, I am unable to bring up the RG's configuratio

I have had many major problems ever since July 18, 2018 when AT&T was at my residence to install the Broadband 1000 Fiber Service for both Internet and U-verse. So, it has been 42 days now with constant problems which I have researched and experimented with to the extent of determining the fact that

I have a Unifi AC-AP-Lite installed on my network but have been having problems with it since I got it.  Just trying to get some info to troubleshoot and see if the problem is the Access Point or my service/uverse equipment.  I didn't make any changes to the Uverse RG (except for turning off the wir