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AT&T reward

$75 Walmart Gift Card When will I get my estimated mail date? Been waiting for over two months Confirmation number: CNM2H824A43V9Y Claimed: 12/01/2018 Service requirement met: 11/05/2018

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Reward Notification

I received a reward notification in the mail on 07.11.2017. When I went online to claim the reward, from starting service, it told me the notification was expired. how can a reward notification expire, when it was mailed on 07.08.2017 and not received until 07.11.2017. So it will expire the minute i

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176

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Still Haven't Received My AT&T $100 VISA

Hello, I had service installed 2/2/2019 and never received any mail regarding the Rewards Card. Ok, no big deal.  I knew about it at least, so I went online to my account to Redeem.  Once redeemed I read it would take 3 weeks to receive the reward.  Cool, no problem.  After a

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483

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Free tv promo is a lie

I was offered a free device promo but instead they sent me a claim form for a visa gift card. I have been calling customer service, reward center and the retention department and no one seems to help. I'm so frustrated that I'm thinking of canceling my service and going with a better company. And wo

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502

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Promised $100 Inconvenience Rewards Card but Never Received it

When I first signed up for AT&T Fiber, I was told because of a delay in the installation date, I would receive a $100 inconvenience rewards card. However, I never received it, and from there I decided to call AT&T to figure out where it was. I was routed to AT&T rewards, who told me that while they

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267

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Closed

AT&T Rewards

AT&T Rewards Information. Information can also be found here at our AT&T support page.

Questions

23.1K

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I signed up with promotion from AT&T to sign up for Autopay for $50.00

I signed up with promotion from AT&T to sign up for Autopay for $50.00 on January 2016. I have called 2 times every month. Every months is waiting for 30-40 minutes. Agents don't know anything. They ask for email they have no record of previous call/chat its frustrating when will I get my card? its

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152

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Cheating poor customers

I signed up for a Uverse bundle during the month of september (They set up my service on the 22nd) When I signed up there was a promotion that gave away a electronic device. I signed up for a Xbox. Now its been 2 months, and I have contacted att numerous times (Phone, email, chat) to get different r

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330

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Renegotiating Contract - Lied to by customer service?

I have been a loyal Uverse customer for many years, even spreading the word to all my friends and coworkers to get the service. However, I feel like the Customer Service rep I spoke to a few days ago lied to me on a couple of fronts, now that I'm looking online. Here's what happened: Rather than can

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494

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Where is my rewards card?

I signed up last year because I was lured to AT&T by a $50 rewards card. I've called several times and was promised by each CSR each time. Has anyone reported this to BBB or the Atty Generals Office, or...FCC? I work for DHS and am going to start making some calls today based on not only my experien

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254

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EXPIRED REWARDS CARD

I feel like I have been scammed.  Signed up for Uverse & internet and was told that there were sending me a the rewards card in the mail within 4 weeks.  Never recieved it and now it expired?!?!  And the expiration date was before the 4 weeks.... All I got from the Rewards Center's Superviors was "

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371

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Reward issue

I reached out to a rep after waiting 6 months for rewards that I never received. I called after two online chats that pro.used the rewards were on the way. The rep on the phone told me that I would not receive anything even though I have the chat transcripts (this is why I prefer online chats). I ju

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361

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ATT Rewards Card Not Received : Tired of Being on Hold

To Whom It May Concern: When setting up my wireless internet for my new apartment, I knew I was going to go thru ATT because of the great just internet promo that was going on at the time. I went thru the chat option on the website and spoke with a rep named "Justin" around July 23rd of this year. "

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310

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Wireless Transfer - Never Received Rewards and NEVER Called in by Salesman

I originally transferred service to ATT July 2018 and was offered a $300 reward card (One $200 and one $100) and was told by the local rep that I would receive these after installation.  My husband was just diagnosed with cancer to I forgot about it.  In June 2019 I see a notification from ATT sayin

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75

1

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AT&T Trade In Rewards Card - Never Received

I traded my phone in July 21st and the guy helping me could not apply the credits to my new phone. He said he mailed me a accessories gift card that can be used towards my bill for $165. It has been over 2 months and I still have not received the card in the mail and it hasn't been applied to my bil

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341

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Re: AT&T Rewards

­ AT&T Rewards Many qualifying U-verse customers often have the fantastic opportunity to take advantage of the AT&T Rewards offer. However, some of the common questions are "Where is it?" "When am I supposed to receive it?" "Once I get it, how do I activate it?" etc. Here at AT&T

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64.9K

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Reward Disqualified after claiming

I claimed my installation reward for the $100 visa and ive been waiting for around 2 months then i check its status today and it says Disqualified? Then waiting for almost an hour on the phone trying to get an agent and gave up. Scammed into joining att.

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455

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Rewards

We signed up for AT&T internet service in spite of bad reviews and bad experiences of our own with the company, hoping for a better quality of customer service. However, when my husband called to set up service at our new home, the representative convinced him to add basic cable and faster internet

Questions

249

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Samsung Tablet 4 reward

I am just wondering if anyone has actually gotten there tablet reward for signing up for uverse. I seem to have CONSTANT trouble with att lately. First it was 2 hours on the phone to get service started....which they installed on 01/27/15 (it took 4-5 hrs)....I claimed the samsung galaxy tab 4 rewar

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437

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What happened to honest rewards?

I signed up for U-verse for the services AT&T offers that have come highly recommended by neighbors who are happy with AT&T, too. Not just for rewards offers. We had done quite a bit of research into local cable/internet providers, and got tired of paying really high prices to Buckeye when we have b

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461

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