I returned a phone to ATT back at the end of September.  I used the USPS smartlabel that was provided in the box with the new phone, per the instructions provided by my CSR.  I dropped off at Post Office with waiting for a scan and a receipt.  I had no idea that ATT would not be able to track using

ATT,I don't understand why I am being charged for a non return of phone. I upgraded my phone, received the new phone, sent and returned the old phone with your smart label and am being charged $254 because you can't find it.Your label shows it was picked up by the agent and I can't walk it into Wash

I returned a phone to ATT back at the end of October.  I used the USPS smartlabel that was provided in the box with the new phone, per the instructions provided by my CSR.  I dropped off at Post Office without waiting for them to scan.  I had no idea that ATT would not be able to track using their o

I had issued with my iphone 6 last year which stopped working and had called to resolve the problem, the insurance provided me with another same iPhone  and I had returned the one I had and got charged $220. After 4-5 month the “brand new” phone they send me started giving me problems and wouldn’t w

Hi, First of all I never used iPhone before and was so excited to get iPhone 6s.However this is the worst experiene I had with AT&T in my life.I order an iPhone from AT&T store and got the phone.  I took it to AT&T store (to port my old number) and the Rep said he cannot port my number from H20 wire

I've been trying to get my bill adjusted for over two and a half months now. I returned a device that I'm still getting billed for.