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Coudlnt get credit for iphone6S trade in with iphone7

Hello Dear, I am looking for Luisa R. to handle this case as its related to previous case.  1.  I am not able to get credit of $600 for returned iPhone 6S for trading in iphone7 program. 2. Previously at&t couldn't located my returned phone, but with the help of LuisaR Social Media Specialist, at&t

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 • Phone & Device Upgrades

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Charge for phone I returned (have tracking proof)

We have been long-time ATT customers through IBM discount plan.  In July I upgraded my phone from a 8 plus to an xsmax. I picked up in store but they would not take my return and said I had to ship it. I printed the label that I was sent and dropped it off. Tracking says it was delivered a month ago

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 • Wireless Billing

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