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unable to buy unlocked phone

I went into an Att store expecting to leave with a new s8 or s7 and was told that I was unable to purchase the phone unlocked, then I went to walmart and got the s8 unlocked but only under a prepaid package. Its like both stores didn't want to sell their mainstream carrier versions (verizon, att, tm

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 • Wireless Account

718

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Where can I file a complaint about an authorized retailer? The customer service was horrible!

I went into the same retailer as I have in the past for AT&T. This is located on Northfield blvd in Denver, Colorado. I wanted to learn more about a new family plan, upgrading my phone and how I could purchase two iphone 8 Plus phones. I do this every 2 years. I have been a committed AT&T customer f

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 • Wireless Account

199

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0

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Worst Customer Service I Have Ever Experienced and AT&T Couldn't Care Less

AT&T has lost three phone customers, and this is why. I upgraded my mother’s phone & had it mailed it to her directly (we live 8 hours apart from each other).  She’s older and doesn’t know her way around technology so I told her “just go to the store, they will help you there.” She is an authorized

Questions

 • Wireless Account

955

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