Learn how to track an outage and what to do when your service is not working So, what can cause an outage? A lot of things! During my time with AT&T, I have seen and heard it all. One time a car hit one of our utility boxes. Someone was digging a hole and went through our cable. A tree fell an

Went to expand my service and by hotspot HUB>   ATT employee at store said I cant buy service expansion or products due to the Direct TV claims over disputed billing effort.  (essentially kept billing me after my contract was over after I called and cancelled service)  Now after 15 years of customer

EDIT: Solved - Reset IP under ATT Modem - 30s power cycle did not fix the issue. Found the button while poking through menus. Diagnostics>resets>ResetIP   currently have a bgw210-700 on 1.6.9. IPV6 was working last time i checked, a month ago?, now nothing. anyone else with similar