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Your Solution Center is here!

Check out the new Solution Center to learn more about your Digital Life Home Security and Automation system and get help 24 hours a day 7 days a week.   Simply log in to your app and select Solution Center from the menu to Resolve Issues, Access Permit Info, Make Payments, Watch Educational Videos a

Questions

 • Apps & Programs

7.3K

20

0

0

How do I Uninstall the AT&T Troubleshoot & Resolve Tool? (OS X)

Last week I had some connectivity issues with my UVerse Internet. I installed the Troubleshoot & Resolve tool and cannot, now, figure out how to uninstall it. It's always running in the background and occasionally spawns a popup alerting me that it thinks I have a connection issue (even though I don

Questions

 • AT&T Internet Features

6.5K

26

0

0

What do I need to do for AT&T to fix my plan without forcing me to resort to ridiculous tactics?

I pay for my mother and sister's phone and have had an AT&T family plan for many years now. Back in March this year my sister broke her phone and needed to get a new one. I added her as an authorized user so she could go to her local AT&T store while I was busy at work and get a new one. I told her

Questions

 • Wireless Account

465

2

0

0

Formal complaint and escalation

I have been supplied with the most unprofessional experience during my installation and set up issues. I have been continually promised resolve and turned around and given no assistance but to wait on a ticket to be resolved. I have been hung up on and cursed by an account rep over the phone for ask

Questions

 • AT&T Fiber Installation

427

1

0

0

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How To Contact Collections - Resource Information From AT&T

Learn how to contact our collections and more Thank you for visiting the AT&T Community Forums. We understand knowing who to contact is key to resolving your questions and concerns. Contact Our Team Directly! For collection-related inquires, contact our team at 1.800.947.5096.   N

Questions

 • Wireless Billing

36.1K

1

0

0

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