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Streaming Troubleshooting – Are You Getting The Signal?

There are many things that can impact your streaming experience like: The environment of your streaming device. Your internet plan. The type of connection you use to access the internet (Wired or Wi-Fi). The location and environment of the modem.   You will find some simple solut

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Can anyone help me with this insane billing fiasco?

“You’ll save tons of money with this bundled account!”, they said. “Your internet will be so much faster!” , they said. Well neither has happened. My WiFi is intermittent at best & my bill has about TRIPLED!!! I thought I’d found resolution with a customer service rep that I thought was sent straigh

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ATT needs to make it right

Here's an outline of what has occurred:about May 4th:  rec'd call from ATT rep to offer free internet for lifeMay 10th:  I placed an order to get 2 new wireless lines, free home internet, 35 tv channels, and two new free LG G6 Duo phones.  Chose these phones as Apples would not work well with my dai

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6 AT&T Customer Service Reps and still no resolution

I have been on the phone with 6 different customer service reps and none of them have been able to resolve my issue.   Issue— I cancelled my at&t prepaid gophone data plan for my iPad but I was still charged.  I contacted at&t when the charges appeared and they stated they will issue a refund check.

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Billing Issue Escalation

I am AT&T Wireless customer for 17+ years. I upgraded my primary wireless line and added a new line early November(BOGO offer). Since then for last 5 months, I have a billing issue and been overcharged $52.78 each month. I went to AT&T store( https://www.att.com/stores/texas/cedar-park/78557) severa

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TV resolution

My parents purchased a new Samsung 65" HD smart UHDTV.  Connecting it to the Uverse box causes black bars all the way around the picture.  Searching the internet and the community forums I see many people with the same issue.  Is there any better resolution other than "use zoom" ?  I see that as a p

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