Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (3)

Relevance

Accepted Solution

Official Solution

Setting Up and Installing Your Equipment

If you have opted to install your own Internet service or wireless receiver, check out our step-by-step videos below!     Wireless Receiver Installation   Need to troubleshoot? Check out our TV Help Article or Internet Help Article   -ChrisZ, AT&T Community Specialist

Questions

 • U-verse TV Equipment

10.6K

2

0

0

Ongoing Issues with new Fiber Install

Hi guys, I've used you guys at previous residences and had no issues, but I just moved and at the new residence your home fiber service has had consistent connectivity issues. I've been here about a month, and right from the beginning I would have Internet outages, daily at first, then every few h

Questions

 • AT&T Fiber Equipment

875

7

0

0

Help to repair, upgrade or replace 5-1/2 year old residential gateway?

My AT&T U-verse Residential Gateway (RG) equipment, Pace Plc Model 3801HGV, has been active in my home since September, 2013, (over 5-1/2 years).The AT&T-provided UPS has been in "alarm" mode for over a year, (it's been switched to Silent.)The RG reboots almost daily, now, though electricity in my s

Questions

 • AT&T Internet Equipment

231

0

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.