Our neighborhood is current only less than 100 feet from a fiber optic cable that runs through the city. I was wondering if a way to get an AT&T Technician to install fiber optics in our homes.

Is there anyway where I can request for faster speeds in my area? I mean, I have the max of 12 mbps and I'm a gamer. I need more speed like 25 mbps or something. I know 12 mbps is barely but you know, this is why I'm here to ask. To see if I can request more speeds. If anyone has an answer please te

I need faster speeds for gaming and the plan i have is the .75 mbps which is so slow but they also offer me 1.5 mbps but, that won't make a big difference. I have a friend which lives  0.8 of a mile and he gets 6 mbps wt* att. There is no VRAD box i see, but there is a little gray box that says bell

So far, short of few problems once getting it installed, There's 2 suggestions I would like to make concerning the features we can use on the remote. First off, when our installation guy asked us if we had questions, I did. I asked him if U verse had autotunes like DirecTV had. He told me he had nev

Good morning!  We found out last Thursday we were being blacklisted by AT&T. We have since then corrected our rDNS record and confirmed we had been removed from all of the large blacklist companies shortly after. We submitted a request the next day to AT&T to be removed from their blacklist, but we

I have a iPhone X that is currently locked to At&T. But I have a t mobile SIM card . So I went to At&Ts website to request a unlock code. Unfortunately it keeps saying my phone has not been payed and and pay off your installments. But is has been payed off for about four months now

I put in a request to unlock my iPhone about a week ago.  I never received an email to confirm the unlock request.  I expected that because I was told to click on the link within 24 hours that it would reset and I could make the unlock request again.  Every time that I try again I am told that the r

You are probably wondering if reentering your email password is a legitimate request from AT&T. Don’t worry, it is 😊 AT&T is improving your email experience by adding a Secure Mail Key. There are steps we are taking to make this happens and reentering your password is just the first step. So, sit b

Hi, I have requested ATT to unlcok my phone through https://www.att.com/deviceunlock/#/ this page. And after the request below message is appeared. But still I didn't get any email. What am I supposed to do now ? Before we can process your request, you’ll need to follow these steps: 1. You’ll receiv

I am one of the majority who have request an unlock multiple times, been approved, and not been emailed the code. I have tried using 3 different email providers, I have received EVERY email from AT&T EXCEPT the actual unlock code.  I have tried using Live Chat, then I was directed to call customer s

Hi,  I tried to submit an unlock request but the email went to the wrong address. Is there a way to cancel the request so I can send another or unlock the phone in spite of the current request?@ATTCares

Sicne I will be getting the new iphone 6, I requested for unlock of my current iphone 5 since the contract for iphone 5 ended a week ago. But when placed the request got the following reply from at&t We cannot complete your request because this account has reached the maximum number of unlock reques

Hi i posted a phone code unlock request on the 03/03/17it says to wait two bussiness day, today is already 03/09 Did i miss something in the proccess?Request number: NUL614088143657 Please need help thisThanks in advance

Hi there!I bought second-hand IPhone 5s in 2016 in Puerto Rico with no loanes and successfully unlocked it from ATT.com website request. Now I lost my own AppleID password and need to recover it with AppleCare but they want invoice copy, seller tell me that invoice was electronic and his ATT login/p

In summary, a customer service rep for another carrier submitted a port request before I notified AT&T of my intent to cancel my contract. I later found out that the port request triggered an automatic cancellation of my account. After several frustrating phone calls, lots of confliciting informatio

It feels like they're not going to improve my area anytime soon so I was just wondering if it's possible for one indidvual to ask for better internet? Right now I have the 6Mpbs Elite plan and the down is good for what it is but my upload speed is .71 . With what I do the upload speed is important,

I sent out a request to unlock my phone and immediately went to my email to confirm the request. But when I received my notification, it said the request could not be completed because the 24 hour confirmation was not received. When I tried creating another request, it said there was already a reque

Hello all. I recently sent an unlock request for my iPhone 8 plus which I own outright and I thought about selling, but I've decided to keep the phone and use it, so I would like to cancel my unlock request. I cannot find anywhere to do this, is it possible? Since I own the phone, if it does get unl

I had been an ATT customer for 7 years, One day fraud prevention lady told me that she will investigate my account and that if i ever call into ATT about getting my device unlocked they will discontinue my account. I have tried att.com/deviceunlock to no availWell, fast forward a week---They abruptl

Hey AT&T.  Thank you for the call protect app.  It does help somewhat, but I have another idea that I would like for you to share with the developers. Can you please also include in call protect a reverse caller id lookup feature to block spoofed calls?  So, I get a call and it gets through truecall