Approx 3-4 weeks ago ATT completed some underground line work along a utility easement. This easement runs through both mine and my neighbor's proper

I called ATT Digital Life Customer Service on August 26th to complain that my system was offline and kept reading "system upgrade in progress."  Altho

Three weeks ago, ATT dug up part of my lawn while installing fiber service. When I looked at the card that was left on my door to call with questions

AT&T sent two trucks to fix my down internet and home phone service, failed to fix it.   Now down for 2 days.   They sent an inside wiring repairman w

Reading the TOS for the mobile insurance, there seems to be two deductibles, a repair and a replacement.Does that mean just want it says? If my S8+ sc

This is just unbeleivable! I've had AT&T Internet and phone (now IP) for 22 years. I just got a bill for nearly double what I've been paying. A AT&T t

Dangerous down power line in a yard with children. I can not get someone on the phone to help. The customer service is terrible for such an important

The ATT green utility box near our house is damaged--the bottom panel is missing and cables exposed.  This needs repair.    The box is located in the

So I've very recently purchased a Nokia Lumia 1520 from AT&T and love it. Unfortunately, there's now a significant crack in the upper left-hand corner

I lost phone service last week-end. My phone is dead. I have no dial tone. I filed a trouble report online. A repair technician was scheduled to come

I don't have a dial tone. I've called 800-288-2747 5 times and selected repair. When I get to the point where I'm to be connected to repair, I get  me

My mother has been with AT&T for close to thirty years. This past Friday, 3/15/2018, she moved and ported her old phone number over to her new apartme

I have wasted 5 hrs of my life (so far) on the phone with "customer service" for what should be a simple 10 minute inquiry about when a line installat

Hello, we have an old phone box in the backyard that looks defunct and it is in our way to landscaping. The utility easement document says that it bel

A few months ago wooden stakes with ATT written on them showed up on my block marking the easement. There was no notification as to why. Than all the

I have a downed AT&T line in my yard, however I do not have an active account with AT&T (previous home owners had this line installed).  In order to r

I called At&T two weeks ago to come to look at the utility box in our backyard. The repairman showed up on time - thank you! He said it was definitely

Called in yesterday bc even though there’s power, there are no lights on ATT DSL wifi router. They’re sending serviceman out in the morning at 8am. To

I've been trying for days to submit an online repair ticket because I have no dial tone, but am stuck in a loop: I choose the service area ("Home Phon

Basically, I got my iPhone 6 on Tuesday My phone carrier is AT&T. Today, on Thursday, two days later, I dropped it and now the screen is cracked. I ca