Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (255)

Relevance
Selected Relevance
S30 remote power button issue

The power button has stopped working It was programmed to turn on the ATT U-verse box, the TV, and the Audio Receiver.  I can not clear the programed keys because when pressing the MENU button and the OK button nothing happens (ie POWER button does not light up).  You can't get a replacem

Questions

75

1

0

Need replacement remotes for bad buttons, How to order out of stock remotes?

I need some new remotes, quick.  I've got a bunch of different problems, and I'd like to replace them, but they aren't available on At&t website.  How can you only sell one model of remote control and be out of stock? I bought 2 a20-rf1's from a tech one time, but those point anywhere remotes are ba

Questions

375

4

0

0

port forward to get web access

I have a buffalo NAS device on my network at work. I am trying to get web access to my documents. I have forward a port to TCP and I know it is open, but when I come to the ATT website to login, it ask for a device name and password. I have tried to use the ID and password I use to login to the N

Questions

186

1

0

Power button doesn't work on remote

All of a sudden after a forced system restart, my Power button on my S10-S3 remote doesn't power off the receiver/dvr. I have to use Power button on receiver to turn it off. I have done a couple system restarts and replaced the batteries in the remote. The AT&T button on top row is selected. All the

Questions

1.5K

3

0

0

How to set up the S10 remote to control volume on the external audio amp instead of the TV speakers

The existing system has the following equipment: + Samsung smart TV……………………………….. TV on/off controlled by Samsung remote + Yamaha audio amp and sound system……………..Volume controlled by Yamaha remote + Scientific Atlanta (Cisco) IPN330HD set top box…Controlled by S10-S2 U-Verse remote which does not t

Questions

65

0

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

117

1

0

Does World Connect feature work the same way when account holder is in France calling/receiving calls FROM the U.S.??

Does the WORLD CONNECT feature on an account holder's AT&T line allow the account holder to contact the U.S. and be contacted from the U.S. while the account owner is physically located and working in another country - specifically France?? Thanks in advance any and all help!

Questions

102

3

0

Closed

Scam

AT&T IS A SCAM AND NOBODY IS EVER HELD ACCOUNTABLE AND WE THE CUSTOMERS HAVE TO CALL CRAZY BECAUSE IM.SJRE THEY TRAINALL EMPLOYEES BASICALLY THE SAME WAYS OF TRAINING WORKERS NO MATTER WHAT COUNTRY THEY'RE IN. LOOK MOST PEOPLE, YES EVEN MYSELF. WE ALL WANT 2 JUST B EVRY1.PAYING ATTN.2 ALL SCAMS

Questions

143

7

My remote control died

I've had this remote control for years. It finally died on me. How do I go about getting a replacement?

Questions

61

1

0

VPN Server Port Forwarding

I have a BGW320 router in my home. I want to set up a vpn server in my home using wireguard to use remotely on a travel router. I tried to do port forwarding but the server is not connecting to the client. How do I fix this? Do I have a public IP address or not?

Questions

264

1

0

Uverse app on Moto G Power responds "Receiver Discovery Failed."

My Moto G Power is running Android 11. The Uverse App displays the guide, plays shows, and handles recordings.  The Remote Control feature cannot connect to the set top box. When I tap the Remote Control icon and then tap Connect I see a message, "Receiver Discovery Failed."  I have reboo

Questions

87

7

0

RC1534801 remote replacement

We have the silver U-verse RC1534801 remote.  It is on its last legs. What is the replacement for this model as it appears to be obsolete? Where is the best place to get a replacement online?Visually, the replacement appears to be an S10 model but appearances can be deceiving.Thanks, RonF

Questions

823

6

0

0

Remote Control On/Off Button

Hello! Recently experiencing trouble switching the ‘TV’ On/Off using a ‘U-verse Remote Control’ hand set. Normally just using the ‘Power’ button at the top center of the remote would signal the ‘Receiver’ and ‘TV’ to switch ‘ON’. Now just the ‘Receiver’ switches ‘ON’ but nothing switches ‘ON’ the ‘T

Questions

3.7K

15

0

0

Out of State IP - Maryland - For a Reston,VA Phone

Out of State IP - Frederick, Maryland - For a Reston, VA Phone. Is this normal?

Questions

61

1

0

Netgear hotspot

We ordered DirecTV from our AT&t store. They said it would be cheaper to add to our phone lines come to find out it's not but we had to get a hotspot, went to Walmart. Got what they recommended and it would not hold a charge. We end up getting a Netgear and we had to go to the store to have them

Questions

40

2

0

Hacked!!! trying to look up Hackers Imie

I was Identity Thefted by 2 people I know. The cops and banks are not helping me much so its up to me to get to do the foot work... I know they got my wifi and ported my cell somehow to took over my Google account. I found this device on my Google thats def not mine and Im pretty sure its one of the

Questions

70

1

0

AT&T Intentionally blocking inbound HTTP requests to home-hosted webapp.

I have a website that I'm hosting on an old laptop, 2015, and I previously have not had any problems whatsoever when it came to responses from the web server. Now, all of my requests per page take around 40 seconds to complete fulfill. In the network timing analysis of Firefox's inspection section i

Questions

989

8

0

Neighborhood Watch Camera - Flock - Pole help?

We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

Questions

128

5

0

Identity Theft Caused by Illegal Device Management

My identity was stolen over two years ago. I had AT&T postpaid at the time. I have been disputing the account since I was told it was suspended on 09/11/21 and haven’t gotten anywhere. I’ve purchased about 15 new devices, switched providers numerous times, keep changing my phone number and email

Questions

32

1

0

wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

55

1

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.