Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (227)

Relevance

Accepted Solution

Turning off data from account (not in phone settings) when roaming

The standard solution for avoiding roaming data charges is to turn off roaming (or data) in the phone setting. However AT&T allows to turn data off and on from the account, without accessing the actual device. My question is, if I turn off data from the account, but leave the "switches" on i

Questions

898

10

0

Accepted Solution

Unable to VPN

For the last week or so, I have not been able to connect to my work's VPN or connect to a FTP server that I use weekly. I have tried multiple computers in the house (Mac and PC) with the same results, and confirmed that it is not an issue with my work.  What's strange is if I use the hotspot o

Questions

1.2K

12

0

Accepted Solution

Internet hotspots

I want one hotspot to use at a 2nd residence, a car and an RV, in other words to take with me. And a plan with more data than 15G/ mo, probably 50-100G. I have an older unlimited plan with 3 phones, a tablet and an unreliable hotspot. AT&T must have something comparable to the newer Verizon and

Questions

53

10

0

Remote Control On/Off Button

Hello! Recently experiencing trouble switching the ‘TV’ On/Off using a ‘U-verse Remote Control’ hand set. Normally just using the ‘Power’ button at the top center of the remote would signal the ‘Receiver’ and ‘TV’ to switch ‘ON’. Now just the ‘Receiver’ switches ‘ON’ but nothing switches ‘ON’ the ‘T

Questions

3.5K

15

0

0

RC1534801 remote replacement

We have the silver U-verse RC1534801 remote.  It is on its last legs. What is the replacement for this model as it appears to be obsolete? Where is the best place to get a replacement online?Visually, the replacement appears to be an S10 model but appearances can be deceiving.Thanks, RonF

Questions

805

6

0

0

Replacement Remote & Retention

I have sent a private message about this twice with no response. I even included my account number and telephone number in the private message. Can you send a replacement U-Verse remote? Some of the buttons are worn out and will no longer work. I also have a retention plan that expires in a few days

Questions

858

7

0

0

U-verse remote not working with Samsung LCD TV

The Cisco wireless receiver is installed on the left side of the Samsung TV.  After programming the U-verse remote control for Samsung, pressing power turns on the TV, and sometimes turns on the Cisco receiver (sometimes does not power on).  If you keep pressing power, then the receiver eventually t

Questions

949

1

0

S30 remote power button issue

The power button has stopped working It was programmed to turn on the ATT U-verse box, the TV, and the Audio Receiver.  I can not clear the programed keys because when pressing the MENU button and the OK button nothing happens (ie POWER button does not light up).  You can't get a replacem

Questions

53

1

0

My remote control died

I've had this remote control for years. It finally died on me. How do I go about getting a replacement?

Questions

46

1

0

remote stopped working mid program

I was watching a TV that hasn't been used in more than 2 years but the remote seemed fine and started it right up. I was watching a saved program but when I went to fast forward, the remote no longer worked. I figured it was batteries, so put in 2 brand new ones and the AT&T button lit up . But when

Questions

62

6

0

Uverse app on Moto G Power responds "Receiver Discovery Failed."

My Moto G Power is running Android 11. The Uverse App displays the guide, plays shows, and handles recordings.  The Remote Control feature cannot connect to the set top box. When I tap the Remote Control icon and then tap Connect I see a message, "Receiver Discovery Failed."  I have reboo

Questions

77

7

0

Neighborhood Watch Camera - Flock - Pole help?

We have a Neighborhood Watch Camera currently in my yard with an OK picture, but I was told by Flock, the people who installed it, that it would work much better on the BellSouth Pole at the entrance ot the street. How do i get persmission for that? Its at the corner of Forestdale andHigh Point in S

Questions

92

5

0

No longer able to access work email remotely

I have never had any trouble accessing my work email remotely until 2 days ago.  Tried using different browsers - Chrome, IE, Mozilla.  Get the same response: waiting for remote [name of firm I work for]No viruses or malwares have been found on my computer.No recent system updates. The IT guys at wo

Questions

427

1

0

0

Need replacement remotes for bad buttons, How to order out of stock remotes?

I need some new remotes, quick.  I've got a bunch of different problems, and I'd like to replace them, but they aren't available on At&t website.  How can you only sell one model of remote control and be out of stock? I bought 2 a20-rf1's from a tech one time, but those point anywhere remotes are ba

Questions

339

4

0

0

Cloud servers that will work on Fixed Wireless

So does anyone have a NAS setup that will work. The modem has the pinholes disabled and no incoming connections are allowed. So a remote reflector of some type is need to make the connection. All I can find is the WD device which is said to not be secure. All of the cameras have been upgraded t

Questions

16

1

0

Home router management

Can I access my home router management screen using the IPv6 address of the router? If so, can the same router management screen be access remotely using my normal credentials?

Questions

32

1

0

Hacked!!! trying to look up Hackers Imie

I was Identity Thefted by 2 people I know. The cops and banks are not helping me much so its up to me to get to do the foot work... I know they got my wifi and ported my cell somehow to took over my Google account. I found this device on my Google thats def not mine and Im pretty sure its one of the

Questions

44

1

0

Information Shared by AT&T Manager

AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al

Questions

103

1

0

how to get wifi number

how much is the wifi number cost?

Questions

75

2

0

Out of State IP - Maryland - For a Reston,VA Phone

Out of State IP - Frederick, Maryland - For a Reston, VA Phone. Is this normal?

Questions

33

1

0

Not finding what you're looking for?