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Unauthorized Payments and Identity Theft

I have been on the phone for two weeks now everyday trying to connect to someone from AT&T to help me. I am a victim of identity theft and fraud my account was transferred as a First Net account a year ago and had my phone bill payed through First Net. Come to find out I was being charged an add

Questions

38

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FIXED WIRELESS SERIOUS ISSUES

Have no fixed wireless internet since 07/07/22. Have been ran in circles on numerous phone calls. Transferred here and there. NEVER can get tech support. First they sent tech to house unable to get signal needed new antennae, new work order then second appt guy didnt even show up! 3rd appt tech from

Questions

244

4

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Unlock blacklist

Good afternoon, I recently bought an iphone on ebay, when I received it I went to your website to unlock it but I think it is on a blacklist .. Can you please help me unlock it so that I can use it in Portugal? Thank you,

Questions

221

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Remote access to personal router

I am new to ATT Uvers. ATT states I must use there equiptment and gave me the NVG589 Gateway/Router. I put it in Bridge-Mode(gateway), to allow my personal router (linksys) the ability to do all the work. Okay, The bridge-mode portion works fine, internal devices work fine, wired and wireless. Probl

Questions

1.1K

2

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Re: RC71 Remote Stopped Functioning in RF Mode

I have the same remote and the same problem, but doing a reset of the genie didnt work for me. I have also tried all the resetting and reprograming steps too.

Questions

128

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INTERNET CHARGED FOR ALMOST 3YRS

I would like to file a complaint with internet loyalty supervisor joshua id#[EDITED]. I was on the phone for 3hrs and 41min today starting at 0939 PST. He promised me a reimbursement of 1 year of wireless service that was billed at 38$/month at my old address which we disconnected almost 3 years ago

Questions

37

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collections when i have not had att lety alone have an att account on my credit report as having an account

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

Questions

786

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Remote control number pad are only buttons working

Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.

Questions

172

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Uverse remote

I replaced a tv with bigger one recently. However my UVerse remote does not turn it on.  Only remote for Roku tv works.  It takes me several steps to get the tv on.  Pressing power button on Roku remote turns on, scroll to the right for the cable image, press enter.  They I have

Questions

1.1K

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Samsung s21 ultra 5g

I bought AT&T wireless device and it's register on someone else's account. I try to get it unlocked but request was denied. How can I find out who's account is that and how can I contact or request to that account owner?

Questions

23

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Wireless or Ethernet printing on home network

I have issues printing using my home printer for a long time. I will copy ALL info from my Network Summary Printout: Network ID: Host Name=NPI6BD43B Domain Name (IPv4/IPv6)=attlocal.net Domain Name(IPv6 only)=attlocal.net Bonjour Service Name=HP LASERJET 200 color MFP M276nw (this is the model

Questions

338

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How to check whether or not I can have both Comcast and AT&T internet at the same household simultaneously

How to check whether or not I can have both Comcast and AT&T internet at the same household simultaneously? I currently am on a Comcast internet plan which has outages intermittently and I'm trying to explore adding AT&T internet onto my household on top of my Comcast internet in order to ha

Questions

2.7K

1

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Closed

Spotify bundle?

Where can I go to get my Spotify with AT&T? Can't I also get Hulu or Disney+?? Where's my bundle deals?

Questions

79

4

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VPN Connection Error

I occasionally work from home by connecting to my work computer by VPN. I have issues connecting to my VPN and when I am able to connect into the VPN, I work for the about 45 minutes and my connection drops when I am hardwire and by wifi. The message I receive is: ERROR: "The L2TP-VPN server did

Questions

545

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U-Verse S30-S1B Remote and Sonos Beam?

I purchased a Sonos Beam sound bar and can not get the U-Verse S30-S1B remote to connect to it. Does anyone know if this is possible? The Sonos app has a remote link tool and it starts by asking me to press Volume + once and it detects that, but the next step is to press Volume + 3 times and it will

Questions

2K

1

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Custom NAT/Gaming service not working

I have a BGW210-700 running version 2.17.5 I'm outside the house trying to test remotely connecting to Minecraft server running on a linux system. NAT/Gaming config: SSH server TCP/UDP: 22 Minecraft TCP/UDP: 25565 Name Global Port Range Protocol Host Port Edit DeleteMinecraft 25565 - 25565 TCP/

Questions

438

5

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HBO Max What happened to the restart button?

The new update is kinda unbearable for me and my kids that want to watch the same episode or movie over and over. And the new update on Amazon Fire took the "restart" button away, again. Can we get that back? I don't know what it means to you, but to me with kids that are on a repeat binge for the d

Questions

5.5K

2

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Closed

Track messages or calls on my kid's smartphone?

Recently, I began to notice that my teenage daughter doesn't behave as usual. It seems to me that she is hiding something, and of course, it negatively affects our relations. I would like to say right away that we have always trusted each other, but the problem is that she is clearly hiding somethin

Questions

849

3

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Mobile hotspot plan and device

I purchase a Netgear M6 Pro for about $400+ and added a hotspot plan to my ATT account (currently have 3 phones in the account). I don't get the point of the mobile hotspot plans which has 50GB for $50 and no talk and data because its a router while my 3 phones each have 50GB hotspot plus talk and

Questions

5.7K

4

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remote still updating after 3 hours!

The remote started updating 3 hours ago & shows no sign of completion. Time for bed. How many more hours will this take? Good thing both TV remotes aren't updating at the same time or there wouldn't be any TV to watch because the other TV can't even get installed. Says the password is incorrect, whi

Questions

33

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