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PLEASE help -locked into crazy Uverse bureaucratic + tech limbo - new service at old address?!?!?

On Dec 3, I called Uverse and wanted to see if a technician could come to my apartment to see if it was possible to 'move' my ATT router from the home office to the adjacent room (kitchen) The day the tech arrived, Dec 5, my service had gone completely out just before he arrived. When I told him, he

Questions

 • U-verse TV Equipment

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DVR won't function

I am having problems when I try to pause or record anything on my DVR. AT&T technical support has been unable to resolve this issue, so before I give up, cancel and move to another provider, I thought I'd give this forum a shot at my problem. When I pause, I see this error message: THE PAUSE COMMAND

Questions

 • U-verse TV Equipment

378

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Recent DVR software update.

I totally hate the new software they rolled out on the Uverse DVR. They have totally changed the fast forward and rewind functions. You cannot see where you are in the recording while you are using these functions. This is a major aggrivation since I hardly ever watch live tv. I also would like an o

Questions

 • U-verse TV Equipment

668

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DVR deletes recordings

Why does my DVR delete recordings even though they are marked to keep until I erase?

Questions

 • U-verse TV Equipment

239

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All Recordings Deleted with DVR Reboot

I did a reboot of my DVR because my TV wasn't getting a signal (common). I pulled the power plug out from the receiver then plugged it back in. I then got an image I'd never seen before--a cogwheel, then a long line underneath. Once it was done, my closed captioning was on and my tv screen was no lo

Questions

 • U-verse TV Equipment

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