Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (25)

Relevance
Important DVR recordings

Does anyone know how to extract recordings on my U-verse DVR to the cloud or some other means of storage? I have some valuable family memories recorded from televised events that I want to keep before I swap out a defective DVR for a new one.

Questions

 • U-verse TV Equipment

357

1

0

0

DVR deleted our recordings. Shrugged it off. Recorded some new shows. Cannot record ANYTHING now.

Hi all, A few weeks ago we had a series of brown-outs that completely reset our box a couple of times (when the system came back up on the TV, there was a big X on my screen). I kept worrying about my recordings, which I've been meaning to pull off of there through my PVR, but still hadn't. Luckily,

Questions

 • U-verse TV Equipment

1K

3

0

0

DVR won't function

I am having problems when I try to pause or record anything on my DVR. AT&T technical support has been unable to resolve this issue, so before I give up, cancel and move to another provider, I thought I'd give this forum a shot at my problem. When I pause, I see this error message: THE PAUSE COMMAND

Questions

 • U-verse TV Equipment

282

3

0

0

No Info Available about my recordings

For a couple of weeks, the uverse system has been unable to tell me what was recorded. It only says "No Info Available". I guess what the show is based on TV station and time. I can't think of anything specific that happened, although our wifi cuts out all day long. Rebooting doesn't do a thing. I'm

Questions

 • U-verse TV Equipment

7.9K

5

0

0

PLEASE help -locked into crazy Uverse bureaucratic + tech limbo - new service at old address?!?!?

On Dec 3, I called Uverse and wanted to see if a technician could come to my apartment to see if it was possible to 'move' my ATT router from the home office to the adjacent room (kitchen) The day the tech arrived, Dec 5, my service had gone completely out just before he arrived. When I told him, he

Questions

 • U-verse TV Equipment

526

2

0

0

IOS app (iPad) is not refreshing list of recorded shows

My iPad app is not showing the correct recorded shows that are available.  Using my remote, I have watched and deleted shows.  When I open the UVerse app, the shows I deleted are still listed.  Even after dragging down the list window (typical for refreshing), the list won't change.  Even after an h

Questions

 • Watching U-verse TV

388

3

0

0

Recent DVR software update.

I totally hate the new software they rolled out on the Uverse DVR. They have totally changed the fast forward and rewind functions. You cannot see where you are in the recording while you are using these functions. This is a major aggrivation since I hardly ever watch live tv. I also would like an o

Questions

 • U-verse TV Equipment

658

14

0

0

Reversing recording priority as auto default

Is there any way to modify the automatic priority position when setting a new recording?It seems every new recording I set automatically gets assigned #1 spot and all others shuffle down a position. I would much prefer every new recording to automatically be given the last priority position. After a

Questions

 • U-verse TV Equipment

396

4

0

0

Can't play old recordings on DVR after "Rebundle"

This story is long and Iv'e told it about 7-8 times to 7-8 different AT&T "customer service" and "techs". It started back in May when my 1 year deal with U-Verse TV/Internet deal ran out. I called to cancel or get a new deal as my bill went sky-high. The rep got me a lower price for the same package

Questions

 • U-verse TV Equipment

436

4

0

0

Receiver goes bad you lose all of your recordings fyi

Just fyi one of my receivers went bad so I lost all of my recordings and you can't get them back. Do everything you can to save your receiver if you can. I like live chat much better I think. My own two cents next, possible solutions go online and find your episodes/ series, search on demand and hop

Questions

 • U-verse TV Equipment

389

1

0

0

Export list of recordings from DVR

Got a DVR that is getting full because my wife won't erase any of the movies that she has recorded until there is an external listof said recordings. So is there a way to pull a list of recordings to a device ( laptop, tablet, phone ), so that I can export the list of recordings ?

Questions

 • U-verse TV Equipment

116

1

0

0

DVR Recordings Disappearing

I had 43 recordings as of last night. When I turned it on to watch a movie tonight it said I had 34. After the movie it now says I have 16 recordings..... It says I have 83% of space left so that wasn't the proble. I've only started using AT&T for cable in December and this is a horrible impression.

Questions

 • U-verse TV Equipment

316

5

0

0

Clock guide off, and all TIMER recordings off

Help. I'm still trying to give Uverse benefit of doubt but remain so frustrated at many things.Called Uverse support, no resolution.Chatted Uverse support, no resolution.Used Troubleshooting/Resolve app on DVR, no resolution.Read every article on ATT.com I could find, no resolution. I have 2 clock p

Questions

 • U-verse TV Equipment

2.7K

3

0

0

Uverse Recording Space Inaccurate

I've had my uverse for abut 4 years now and I upgraded to the U300 recently.  When I did this I did not get a new reciever for recordings.  I believe that typically when you first sign up the amount of recording space is larger when you sign up for U300 than it is for U200.  I understand that all I

Questions

 • U-verse TV Equipment

362

1

0

0

DVR deletes recordings

Why does my DVR delete recordings even though they are marked to keep until I erase?

Questions

 • U-verse TV Equipment

223

1

0

0

All Recordings Deleted with DVR Reboot

I did a reboot of my DVR because my TV wasn't getting a signal (common). I pulled the power plug out from the receiver then plugged it back in. I then got an image I'd never seen before--a cogwheel, then a long line underneath. Once it was done, my closed captioning was on and my tv screen was no lo

Questions

 • U-verse TV Equipment

685

2

0

0

Accepted Solution

Official Solution

recordings on u-verse receiver

When replacing the U-verse receiver, do I lose the recordings made with the old receiver?

Questions

 • U-verse TV Equipment

831

1

0

0

Accepted Solution

Official Solution

reboot cleared all my dvr recordings

Today when I turned on my tv I had a red x with a 1 under it. I used the posts in the forum to solve that. Only problem is now everything I had on my dvr is gone. All of my series recordings are still set but the things I already had recorded are gone.

Questions

 • U-verse TV Equipment

1.9K

1

0

0

Accepted Solution

Official Solution

Allow users to keep specific number of episodes on DVR

It would be incredibly useful to allow users to select an option on DVR series recordings which would keep a specified number of episodes.  Currently the only options are to keep until user deletes, or keep until space is needed.  Parents in particular like to record several different kids shows tha

Questions

 • U-verse TV Equipment

1.3K

3

0

0

Accepted Solution

Official Solution

Total Home DVR suddenly not Total Home

My Total HOme DVR is no longer Total HOme - I can access the recordings from the TV the DVR is hooked up to but when I try to access from another TV it will shows the recorded shows but then it flashes and says there are not shows recorded.  Then i will show recorded shows and then flash and s

Questions

 • U-verse TV Equipment

2.1K

4

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.