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Never received $300 reward card!

Have service for 2 months now. No news of reward card. Checked on reward website- no reward found on my account. Chatted with agents- no records of it. Called 800-288-9983 and was told to call another number. Called 1-800-675-8459 and was put on hold forever. Still have not reached anyone for help.

Questions

 • Wireless Account

159

7

0

0

FedEx lost package in the warehouse.

On August 18th I've purchased Samsung s6 plus with 2 other items, and chose to port one of my family members to my Family plan. My order supposed to arrive between August 21 and 25th, per tracking number my order is located in FedEx's warehouse about 350 miles away. When I contacted FedEx they told

Questions

 • Wireless Account

518

2

0

0

Can not receive texts from companies

I bought an iPhone 6S last year at an AT&T store replacing my iPhone 5. Before that I had an iPhone 3s and have been with AT&T since then. I have unlimited data and unlimited texting. I don't know when it started but last winter I tried setting up 2 factor authentication with my Playstation account

Questions

 • Apple

441

3

0

0

Accepted Solution

Official Solution

SMS Text Not Received

Hello! After reviewing the ‘Text and Data’ field from ‘Account Overview’ it showed a ‘SMS Text’ message was sent to the mobile device on 08/08/15 at approximately 2:00pm. But the inbox on the mobile device never received a ‘SMS Text’. The last ‘SMS Text’ received was on 08/05/15 at approximately 10:

Questions

 • Data & Messaging Features, Internet Tethering

2.5K

4

0

0

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