[Subject edited for better exposure]   I signed up for U-verse services two weeks ago,when will I receive my $100 visa card?do I need to go online to get it or call a Att?

When I signed up for internet and tv back in July, I was told to wait for a gift card for 100 dollars, due to my bundle. I waited for the card, then thought maybe it was added to my bill without my knowledge. To make sure, I asked a customer service rep, who without telling me how he knew the inform

I submitted a switcher rebate in Dec 2016, but ATT has misplaced my trade in device and will not issue the credits promised for porting in a new line from Verizon. I've escalated this issue twice with no resolution. Young America sends me to ATT, ATT sends me back to Young America. Every time I call

On June 21, 2016 we switched from Sprint to AT&T through the switcher/rebate program. We sent 2 iPhone in by way of the shipping label that came with our new phone as instructed by multiple reps (we tried to return phone to store for better peace of mind- $1200 worth of devices but were told to use

Hi everyone, I received a $205 reward card (it might actually be called something else) for giving AT&T my immaculate iPhone 4S and purchasing a 5S.  This was around November or December of 2013.  No one told me to use it ASAP, no one said it would expire, no one said the value would diminish with e

Switched over to AT&T from sprint, I went through the process for the rebate. I turned in my old sprint phone, ported my number, and was told by the rep at the store I should be fine. Now that was in December, 3 months on and I find out I got denied because they said I didn't do any of those things

We called last April 19, 2017 to inquire about any deals. We were told by this agent named Amanda that we were "eligible" for $200 Visa gift card plus free movie channels for 3 months plus $50 a month for 24 months and free install. I even confirmed all that with her before we said yes. What we didn

Hello, I switched from TMobile to ATT as well as Charter to ATT, so pretty much giving all my money from any tech stuff to ATT. I was promised a $300 rebate for doing so. I was never issued this rebate and it is almost 5 months since I have started services with ATT. I have visited my local store an

We were promised hundreds of dollars in credits in rebates for trading in our old phones and signing up for a wireless and DirecTV bundle.  Months later less than half of what was promised has come and the customer service reps know nothing about these deals. We've ha be spent several hours on the p

I signed up the first week of December. The representative told me that I would receive a $100 Visa Reward card. But it's been over 6 weeks.When I went to the online rewards center (https://rewardcenter.att.com/), I typed in my account number and it wouldn't log me in because it "didn't recognize th

I am a 60 year old woman who did not graduate high school and is far from knowing what to do with electronic devices. I was to submit within a months time a rebate online for my phone to get reimbursed for changing companies they took my phone but they had to have my bill too I had the worst time ge