
Your order status
Did you just order a new device or trade-in your old device? We've made it easy to for you to check your order status.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Im having trouble getting my playstation 4 to connect to the playstation network. This problem is also appearing with the pc at the playstation site. Both addresses continually time out when trying to connect. I can log in fine from amobile network, my work network, etc. Only when connected to m
Questions
•
AT&T Internet Equipment
Whenever I have my computer on, it runs perfectly smooth with no problems, but when I turn on my PS4 which is connected to the internet, suddenly my WIFI on my computer disconnects and has trouble connecting back. Sometimes it connects for a couple of minutes before then abruptly disconnecting again
Questions
•
AT&T Internet Equipment
Hello, I was wondering if anyone had any tips or knew a way to open my NAT type from strict to either moderate or open on my ps4. I have a netgear night hawk mobile router MR1100 with service through at&t. I have tried multiple things from port forwarding to dmz and can’t figure it out. Any tips
Questions
•
AT&T Internet Equipment
Specifically, I need to open ports 3074-3075 on my router for gaming use.
Questions
•
AT&T Internet Features
I switched to ATT from comcast for one reason, the presumably reliable fiber connection. After about 5 months with this service I am just about ready to switch back. I both work from home and am also a gamer, so rock solid wired and wireless connections are a must, and this is by far not the case.
Questions
•
AT&T Fiber Equipment
I'm having trouble trying to configure why my download speeds are still slow. I have a Powerline 500 Ethernet extender & that states I should be getting minimum 50mbps but I only get up to 7-19mbps for upl & 5298kbps-4mbps dnl. I have an Arris dual band router I believe & DSL lightspeed connection(I
Questions
•
AT&T Internet Equipment
Hi, I have the PACE 5268AC and I don’t see anyone else with this issue. Today after I updated my HOME Network firewall it suddenly gave me this error and nothing I do will help. I have rebooted numerous times, changed DNS settings to ATT 68.94.156.11, when that didnt work I tried Google DNS, then
Questions
•
AT&T Internet Equipment
Okie dokie so I have 2 internet boxes. One is here with me. The other is across state at my Brother-in-law’s home. He and my husband like to play PS4 games together. There used to be no problem, but now they can no longer join private parties or a private game together. They can only join public ser
Questions
•
AT&T Internet Equipment