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Troubleshooting your Playstation

How To:   Connect your Playstation 3 Wirelessly Connect your Playstation 4 Online Slow Speed Troubleshooting

Questions

 • AT&T Internet Equipment

38.2K

13

0

Accepted Solution

Official Solution

Open NAT for PS4 concerns

I have AT&T U-Verse with an ARRIS NVG589 and I know I need to go to the router IP address then Firewall-> NAT/Gaming and add PSN & PS4 IP to the device list. My concern is that it pops up the warning "The change you are attempting to make may cause AT&T U-verse TV to stop working properly." My conce

Questions

 • AT&T Internet Equipment

11.2K

5

0

0

PlayStation 4 Broadcasting

1Mb/s upload is proving to be no speed for simultaneously broadcasting and playing multiplayer games. The PS4 offers stream quality options to fit various environments, but even at the lowest quality setting, it won't go by without the stream dropping altogether a few minutes later. I've had no luck

Questions

 • AT&T Internet Features

740

5

0

0

AT&T Wifi won't connect to Playstation 4

My AT&T U-Verse Wifi modem (NVG589) will not connect to my Playstation 4. Ive tried, read and watched multiple things and nothing has seemed to do the trick to fix it. It is currently saying that my Playstation 4 cannot obtain an IP address and NAT Type. (I've been manually typing different things t

Questions

 • AT&T Internet Account

445

1

0

0

Internet randomly goes out

Sometimes it happens daily, sometimes it's every other day. Sometimes its once a week. This has been going on for about 2 years.Things conected to the internet:1 computer3 ipads4 phonesa tvan xbox onea ps4

Questions

 • AT&T Internet Equipment

407

3

0

0

Sony Bravia cannot detect HDMI signal from Uverse box

My new Sony Bravia cannot detect HDMI signal from Uverse box. I switched HDMI cables and still no signal.I have a PS4 and the TV detects the HDMI sigal from the PS4 at every port.So I used the HDMI cable from my PS4 for the uverse box and it still does not detect an HDMI signal.Is my uverse box bad?

Questions

 • U-verse TV Equipment

548

1

0

0

PlayStation 4 set-up with AT&T Fiber and BGW210-700

Hello, I recently got the AT&T 300 mbps Fiber plan, along with the Arris BGW210-700 modem/router that is provided with it. I have connected my PlayStation 4 (PS4) via LAN to it and it is able to go online and play multiplayer, with a NAT 2. However, my Download and Upload speeds on the PS4 are very

Questions

 • AT&T Fiber Equipment

1.4K

4

Just got AT&T internet, but my PS4 sign-in failed. How do I fix this?

I just had the AT&T guy and the DIRECTV guy over here a copulent of days ago. My PS4 was successful in obtaining an IP address, successful in establishing an internet connection, but the “PlayStation Network Sign-In” failed. I’ve reset both the router and the PS4 multiple times. Please help!

Questions

 • AT&T Internet Account

1.1K

2

0

0

PS4 NAT 1 on Fiber Arris BGW210-700

Hello, I recently got Fiber (300 mbps) and received the Arris BGW210-700 router. I've used Port Forwarding with my PS4 connection, but my download speeds are half of I should get and my upload is terrible (1-2 mbps). I read that to get a NAT 1 or DMZ I would need a static IP. I called support and th

Questions

 • AT&T Internet Equipment

419

0

0

0

PS4 UPLOAD with at&t uverse Fiber connection

My PS4 upload is not even hitting 10mps upload  even though my laptop, desktop and xbox one are getting 400mps upload. My download speed is good sitting at 600-800mbps .-I've tried wired ethernet  connection with a CAT 7 10gbps cable-Reset my modem and let my ps4 be the only one connected- Changing

Questions

 • AT&T Fiber Equipment

362

3

0

0

My Ps4 does not want to connect to my internet

A few days ago my ps4 suddenly couldn't connect to my wifi. My phone, tablets, and other devices can still connect perfectly fine though. I have restarted both my ps4 and router. I even restored my ps4 to the default settings. It still hasn't solved my issue. I took my ps4 to my brother's house and

Questions

 • AT&T Internet Equipment

1.4K

1

0

0

opening PS$ ports with ATT Velocity?

CAn someone please explain to me in detail how to do?

Questions

 • AT&T Internet Features

51

0

0

0

Closed

Setting up Your 3rd Party Devices - Solutions from the AT&T Community Forums

Learn how to set up your device to AT&T Internet Setting up your equipment can be easy, or it can be hard. Depending on your level of expertise, will determine your course of action. Setting up Internet of Things like streaming devices, gaming systems, IP cameras, and Wi-Fi bulbs are pretty s

Questions

 • AT&T Internet Equipment

128.8K

9

0

Sudden Data Overage!

We have had our home WiFi for 3 years now, and have suddenly gone well over the data limit for the past two months. Last month we maxed out the additional allowances, and are headed for the same this month with 4 days left. I am at a total loss, as we have far fewer devices connected than ever befor

Questions

 • AT&T Internet Account

262

1

0

0

My new fiber hates my PS4.

Just got 300 fiber installed today. Tech was here showed me my high speed and left. Everything was great for like 15 minutes. Doing Speedtest.com and it was super fast. 300 down and 300 up easy.  Then I connect my PS4 to my new internet and I’m getting 1.5 down and 4 up. What the heck is going on! I

Questions

 • AT&T Fiber Account

267

0

0

0

Stream

hello, I'm constantly getting lag spikes when I stream from my pc to my Xbox one or my ps4. my ping goes from 20-30 when im not streaming to 110-130 when I do stream. can anyone help me? thank you!

Questions

 • AT&T Internet Equipment

109

1

0

0

PS4 having internet "rubber banding" starting march

So im on ps4 with an nvg 589 wireless and my speed tests run over my target download speed. But for some reason when i play games now starting march, i rubber band like crazy. It says about 100ms ping on average whilst in-game. But my game randomly rubber bands very frequently now. Any help? Ive had

Questions

 • AT&T Internet Equipment

312

1

0

0

Gaming with a Hotspot PS4

I have a Unite Pro and I've tried port forwarding and dmz to be able to play online with friends on the PS4. Does anyone know what to do? I can't figure this out.

Questions

 • Other Phones & Devices

2.8K

3

0

0

Need help with z700a and nat type for my ps4

I have the zte z700a homebase that I only use for my ps4. I am getting nat type 3 and not able to join friends chat or enjoy the online experience. I called at&t and zte and no one knows what to do. I know you can change the nat type to type 2, just don't know how. Anyone have a step by step guide t

Questions

 • Other Phones & Devices

7.8K

6

0

PS4 interfering with my computer's WIFI

Whenever I have my computer on, it runs perfectly smooth with no problems, but when I turn on my PS4 which is connected to the internet, suddenly my WIFI on my computer disconnects and has trouble connecting back. Sometimes it connects for a couple of minutes before then abruptly disconnecting again

Questions

 • AT&T Internet Equipment

242

3

0

0

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