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Bill Higher Than Expected - Things to know from the AT&T Community

If your Home Phone bill is higher than expected, the following may have occurred:   Partial Month Charges Partial month charges will occur if services are added or removed during a billing cycle, prior to the bill date. Services Billed in Advance are prorated when they are added or remo

Questions

 • AT&T Phone Account

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Why is The First Bill So High - Information from the AT&T Community

Understanding Your Prorated Bill The videos below will help you understand your high bill, first bill, and ways to pay online. Understanding Prorated Billing (High Bill) Understanding Your First Bill Manage Your Payment Options ChrisZ,

Questions

 • U-verse TV Account

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If there was any doubt why I moved from AT&T after 16 years

So I moved my family plan to Verizon. I ported 1 line on Nov 22, 2 lines on Dec 1st and the last one, I did not get to activating until Dec 3rd. AT&T billing cycle closes Dec 2nd.So for 1 day, that I never actually used the service, I was billed $270. Another entire month. The Billing supervisor ref

Questions

 • Wireless Billing

430

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Bill after upgrade

I had a basic phone that cost $40 a month, my billing period was say start 5th of the month.I upgraded my line to a smartphone and also added a new line on my account with a smart phone, with 3gb shared plan, so my new plan should be around $120. I activated my phone in 25th of the month (10days bef

Questions

 • Wireless Billing

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Understanding my bill after switching to unlimited &more

So I signed up for an unlimited plan advertised at $145 per line (w/ autopay, paperless) after being on a pretty ancient 10gb plan. After multiple conversations with both sales and loyalty departments, we both confirmed that switching to this plan would be less or equal to my current plan (~$215/mon

Questions

 • Wireless Billing

637

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Double billed!! They say prorated, but 2 bills equals 2 bills!!!!!!!

Ipad $10.00+plan $30.00+$15 data overage+taxes=Previous bill $56.38New iphone 6 $40.00+$44.50 activation+$100 plan+Ipad $10.00 +taxes 6% should equal about $210.41 right? Prorated charges  $53.48........plus 210.41 = $263.89!!!!!!! How is it possible to have a bill that seemingly combines the old pl

Questions

 • Wireless Billing

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