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NO Help from ATT uverse in FOUR years

[Edited to comply with Guidelines - removed image which displayed house address]   It has been a long four years since damage was done to our property by ATT throwing their dead/non-viable cable wire through our yard, killing two trees already, then denying us a damage claim. We have been told by ou

Questions

 • U-verse TV Account

273

1

0

0

Uverse cable runs through a draining pipe... and the claim seems to be slipped away to nowhere

We had Uverse, TV and internet installed September, 2015. Last month, we found that a corner of living room wall discolored slighly. The technitian drilled a draining pipe and ran the cable through it. For more than a year, dirty water leaked through, and now we have serious mold problem there. I've

Questions

 • AT&T Fiber Installation

287

0

0

0

property damage to entire front lawn- dangerous to pedestrians- childcare across street

Hello, maybe someone can help me here. This is crazy that I can't get a hold of anyone to help. I've already called and they said they would get back to me in 48 hrs. STILL nothing. I have been getting the run around from AT & T, the permitting dept, city of miami, and miami dade.gov for about 10 da

Questions

 • U-verse TV Equipment

759

0

0

0

Does Attcares ever message anyone back? Still waiting. Property damage...

Losing 2 new customers scheduled for installsHi. We were supposed to get uverse on 9/30. They said a buried line was cut.  They dug for days, fixed the cut and installed a new green box. However, my property is damaged with a very large depression in the lawn. It fills with rain, a huge puddle and b

Questions

 • U-verse TV Equipment

138

0

0

0

Installation damage: drip tubing line cut during cable burial

Back in March AT&T ran cable from the box in one side of my yard over to the neighbor's house on the opposite side. I've just turned on my irrigation system and discovered that the line was cut. This is drip tubing, it sits at the soil surface, so it was visible when the cable was buried. The li

Questions

 • AT&T Internet Equipment

323

3

0

0

Sedgwick

Has anyone been able to successfully resolve a property damage claim resulting from an AT&T install team's actions once it has been farmed out to Sedgwick ?We've had emails but no resolution to a relatively simple damage claim. Have been an AT&T customer for a very long time, but have been surprised

Questions

 • AT&T Internet Installation

515

1

0

0

Driveway and yard damage from fiber cable installation.

Crack on west side of driveway. Crack on west side of driveway and yard damage   Crack on East side of driveway   New cracks above where cable was laid The contractors that put fiber cable in on my street damaged my property and others’ without leaving any contact info to confirm if they

Questions

 • AT&T Fiber Installation

347

2

0

0

ATT DIGGING IN FRONT YARD for U-Verse DAMAGED SPRINKLER SYSTEM water line GEORGIA

AT & T U-Verse installing lines in my neighborhood. Reached out to AT & T several times last week about the pending digging in my front yard. I was advised that AT & T would be out in my neighborhood by Friday, Feb. 27 which should be enough time for the sprinkler system company to come out and mark

Questions

 • AT&T Internet Account

5.8K

7

0

0

$2000 Property Damage ... No word from claim examiner after sending estimates

Almost three months ago, an AT&T subcontractor cracked our concrete driveway while putting a line under it to give service to a neighbor.   He came to the door, said he'd contacted AT&T and sent a picture.  He gave us a claim number and said to contact them.  We did.  We gave the claim's examiner th

Questions

 • AT&T Internet Installation

260

6

0

0

AT&T Bringing U-Verse to my neighborhood - but when??

I received a notice on my door that "AT&T is excited to announce that we are bringing AT&T U-verse to your area!  We'll be upgrading our network in this neighborhood.  Work is expected to begin by _____ and end by ____.  Landscaping crews will repair any property that may be affected by this work. 

Questions

 • U-verse TV Account

360

5

0

0

Property damage by AT&T. No response back. Unsafe, Floods and is ugly

Hello!Maybe someone from AT&T from this forum can help me. It is amazing how I can't get a response and get this fixed since AT&T completely started and caused this problem. They are legally responsible to put back property how it was before they destroyed it. I have been getting the run around from

Questions

 • AT&T Fiber Installation

360

0

0

0

Property Damage from New Service Install

During recent install, wiring feed to house had to be done twice due to poor install first time.  Second time - installer cut irrigation control wires and result was added expense to homeowner (us).  After sitting on hold for 45 minutes - being passed to several people, finally was given their Risk

Questions

 • U-verse TV Account

351

1

0

0

Property Damage - Irrigation Line

Recently, AT&T installed u-verse underground lines in my neighborhood.  The irrigation lines, and all other underground utilities, were located and marked before the work began.  However, the irrigation line on our property was cut and the sprinkler head was cut off as well.  Please respond to me AS

Questions

 • Watching U-verse TV

388

4

0

Property Damage - Irrigation System

Hi. We recently moved into a house in Edmond, OK. We are the first completed house on this street. About a month ago, AT&T came in and ran lines for U-verse. We know it was AT&T because the contractor, came up to tell us that it was them and that they would be digging in our yard that day and the ne

Questions

 • U-verse TV Account

2.1K

6

0

0

Property Damage Claim - Water line

I have read a few posts here about property damage going unresolved for some time, but after reaching out to different departments it appears I am still stuck. I was having an install on 11/26/16 and the technician hit my water line underneath my sidewalk while drilling for the connection. The techn

Questions

 • U-verse TV Account

2.6K

2

0

0

AT&T fiber optic install caused Property Damage Claim - Water line

During AT&T fiber optic cable install, my water line was damaged x2 (Main water line and Sprinkler system on the side of my property), causing water loss to my property. I was at work when my daughter called me to let me know that water was shooting up in our front yard out of the massive hole they

Questions

 • AT&T Fiber Installation

743

2

Property damage claim

AT&T technician came to install new service and broke the central heat and air unit line. The technician notified me and taped it up but said all the Freon was coming out and I need to call someone else to fix what he damaged . I am not responsible for this and want to know where to file a clai

Questions

 • AT&T Fiber Installation

222

1

0

0

Property Damage, Claim submitted to Sedgwick and no response

I put in a claim, months ago and it went to Sedgwick.  I'm following all of their processes but they have since stopped returning my calls.  everything always go to some voicemail.  I'm jumping through hoops on something that should have been simple and taken care of immediately.  My claim number is

Questions

 • AT&T Internet Plans

1.5K

14

0

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