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Is there someone who can give me concrete info on how to get my promo card reissued!?

Hello,I have lost my promotion card and would like it to be reissued.  I did a device trade-in at the store w/ a special promotion and was issued a cheap paper promo card...Well, about 2 weeks later, I have found the card in a washed pair of shorts, but now I cannot retrieve the card #.  I have not

Questions

 • Wireless Account

387

2

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Promotion card-what is it good for?

Can I only use my promotion card for accessories or bill credit?  Does it actually indicate that in the fine print as I was told?   I received my promotion card for my iphone 4 and want to use it to help with the cost of an ipad mini for my son.  I tried to purchase online, put in the promotion card

Questions

 • Account Features

876

3

0

0

Credit back onto account for expired Promotion Card

I traded in my iPhone 4s (in great condition) for a $200 Promotion Card that expired not even one year after the trade-in. I can tell from browsing the forums that MANY of us were unaware of the expiration date. Just wanted to know, did anyone actually have a success story and receive credit back on

Questions

 • Wireless Account

725

5

0

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AT&T Promotion Card declined BEFORE expiration date has passed?

I just spent almost 2 hours in an AT&T store trying to use a promotion card toward my account balance. The card says 05/15 as the expiration. Today is May 31st. Still in the 5th month and corporate declined it because it's "expired" and refused to help me. Why does a card that says 05/15 (MAY 2015)

Questions

 • Wireless Account

353

2

0

0

I didn't receive the $100 promotion card as promised by AT&T

I didn't receive the $100 promotion card as promised by AT&T after purchasing a phone with 2-year wireless agmt. It's been 4 months already and no card was received.   I registered to this link last November 2014:   http://attpromoregistration.com   See attached picture for the c

Questions

 • Wireless Account

631

2

0

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No Longer Accepting AT&T Promotion Cards to Pay My Bill?

--I am a wireless Unlimited Plus Wireless customer in the USA. 7-25-18: Today, I attempted to pay my wireless bill while online.   When attempting to make the payment using my AT&T Promotion Debit/Visa Card, the card was refused as a valid form of payment. (A few months ago, when we switched to AT&T

Questions

 • Wireless Billing

338

0

0

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Trade-in promo for your old phone - Don't be a fool like me

I have been with AT&T twice with a cellphone. I left the first time because the service was so bad but came back thinking with time they would get better. I am a very loyal customer to companies that take care of their customers. However, with the new trade in option customers are getting screwed ov

Questions

 • Wireless Account

510

2

0

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AT&T Help you switch complaint

Went to one of your authorized retailers doing the "up to 650 per line". Brought a Galaxy S7 Edge, Google Pixel, and iPad Pro 9.7in... all three Verizon.  It has been nearly five months, reached out to the local franchise, no help. I have only received one Visa card for the three lines switched.  Sp

Questions

 • Wireless Billing

720

8

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