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LG G5 GIFT CARD PROMO

I ORDERED MY LG G5 PHONE IN DECEMBER. I'VE CALLED SEVERAL DIFFERENT TIMES TO MAKE SURE THAT THIS WAS A REAL PROMO AND I WAS GOING TO RECEIVE MY $300 GIFT CARD. WHEN I CALL ATT NOW NO ONE HAS HEARD OF THE PROMOTION?!?! I CALLED BACK IN THE BEGINNING OF FEB. AND THE PERSON I TALKED TOO STATED THAT I W

Questions

 • Wireless Account

313

5

0

0

At a loss for how to proceed when AT&T claims right to refuse to honor their Apple TV 4k promotion

I transferred my service over to AT&T in February/March 2019, primarily due to the promotion being offered at that time:  a free Apple TV 4k.  To get this promotion, I signed up for the fiber internet 1000 package with a year-long contract and was very careful to enter the promotion code "GET4KTV" i

Questions

 • AT&T Fiber Ordering

146

0

0

0

AT&T won't give me the $650 iPhone trade in credit that they promised

Sometime in October 2016, I traded-in my fully paid iPhone 6S Plus to the AT&T Abbott Branch in Anchorage, AK after purchasing my iPhone 7 Plus under AT&T Next at Apple. I learned about the $650 trade-in promo so I went to the Abbott Branch and traded-in iPhone 6S Plus. I clearly stated to the AT&T

Questions

 • Wireless Billing

584

10

0

0

Never received $200 credit for trading in phone upon signing up

Hi, Alright. I'm going to explain this situation from the beginning.August 2015, we switched to AT&T from T-Mobile.We traded in my old iPhone, ported my number in, and signed up under an AT&T Next agreement. To this day, we have only received a $100 credit, which I was told was for porting my number

Questions

 • Wireless Account

286

3

0

0

At a loss for how to proceed when AT&T claims right to refuse to honor their Apple TV 4k promotion

I transferred my service over to AT&T in February/March 2019, primarily due to the promotion being offered at that time:  a free Apple TV 4k.  To get this promotion, I signed up for the fiber internet 1000 package with a year-long contract and was very careful to enter the promotion code "GET4KTV" i

Questions

 • AT&T Fiber Account

210

0

0

0

AT&T Gives Mobile Share Value Customers More Value at No Extra Charge

From the FWIW department... Some folks maybe interested in this... DALLAS, Nov. 17, 2014 — Beginning Tuesday, Nov. 18 and for a limited time, Mobile Share Value customers can now get 15GB of truly sharable data for the price of 10GB ($100 a month for the plan charge plus device access charges). http

Questions

 • Data & Messaging Features, Internet Tethering

903

6

0

0

taking advantage of BOGO iPhone promo and iPad discount

Hello, I am trying to take advantage of the iPhone 8 BOGO promotion and the iPad discount promotion together and I have a few questions. I have a line on my account that is eligible for an upgrade. If I were to upgrade this line and add a new line for the other iPhone, then activate that phone on an

Questions

 • Phone & Device Upgrades

402

1

0

0

Be careful if you sign up for AT&T Promos

AT&T does not follow through with their promotions. I signed up for one in December 2016 and never received the gift card the promotion claimed I'd get. I posted on here and got a response but no follow up with what the person found out. I've gone back and fourth on Twitter with AT&T Cares and no on

Questions

 • Account Features

161

3

0

0

NO ONE in RETENTION CARES!

I've been an ATT wireless customer since 2010, with more than one line and extras. I've never been late, I've even paid early and never complained. That is until an ATT representative's choice to take it upon themselves to refund over a month's worth of service that caused a down spiral as well as a

Questions

 • Wireless Billing

512

12

0

0

Changed payment method, lost promo data?

I’m on a $50 prepaid plan and had signed up with the promo of getting double the data per month (8gb). I also had some rollover data on my account. The other day I had to change the card I had for my payment method, since my other had been stolen. After I did this, it started acting like I made a wh

Questions

 • Plans & Features

245

7

0

0

AT&T doesn’t honor online promos

I signed up for AT&T internet as a new customer. They are running a promo for their 1000 mbps plan for $70 a month for new customers till 6/9/2019, which I signed up for.  I checked my account info a couple of days after and it showed I was enrolled in the 50 mbps plan instead.  AT&T customer servic

Questions

 • AT&T Internet Plans

251

1

0

0

$300 VISA Scam

I have spent over 3 hours trying to get the $300 Visa I was promised for buying 2 iPhones and adding a line. The Visa card was one of the only reasons I decided to upgrade. I called a few weeks ago because I had never received the card.  After being sent back and forth between customer service and t

Questions

 • Wireless Billing

94

1

0

0

Free tv promo is a lie

I was offered a free device promo but instead they sent me a claim form for a visa gift card. I have been calling customer service, reward center and the retention department and no one seems to help. I'm so frustrated that I'm thinking of canceling my service and going with a better company. And wo

Questions

 • U-verse TV Account

483

3

0

0

Auto-Pay Promo

On 12/8/16 I signed up for auto-pay via an e-mail promotion I got that said after 3 months of good standing in auto-pay I would get a $50 gift card to restaurant.com I have now gone through 4 billing cycles and have not received any information about how to get the gift card. When will I receive the

Questions

 • Account Features

261

3

0

0

Closed

$200 in bill credits promo - buy a new smartphone with AT&T Next

I am an existing ATT customer. I have seen this promo and purchased iPhone 6 with ATT Next (added a new line) on 10/22/2014. After placing the order, I contacted ATT representative over chat and the representative confirmed that I would be getting $200 billing after 3 billing cycles. But A

Questions

 • Wireless Billing

3.3K

6

0

$50 Restaurant Promo

I signed up for auto pay back in December I believe and still haven't received anything regarding the $50 restaurant promo

Questions

 • Wireless Billing

151

3

0

0

LG G5 $300 Gift Card Promotion

On the 25th of November in 2016 I got a promotional email from ATT where you get a $300 VISA Giftcard after buying a LG G5 on ATTNext.I read in the fine print of the email that it said the account most be in good standing after two billing periods to be eligible and that a gift card would be sent ou

Questions

 • Wireless Account

331

6

0

0

Bring Google Pixel to AT&T and get up to $360 in bill credits

I moved my phone number and Google Pixel to AT&T during the Google Pixel promotion (before June 30th). I am confident that I qualified for this promotion, however the promotion is no longer listed anywhere and when I talked to an AT&T representative on the phone, they had no idea what promotion I wa

Questions

 • Wireless Billing

1.4K

18

0

0

Bogo iphones

It appears that one of the phones has to be a new line with the current iphone 11 promotion. Is that correct?

Questions

 • Apple

214

6

0

0

Issue with Buy-Out Promo - Verizon to AT&T

Hello, I switched from Verizon to AT&T in early August. AT&T gave me I believe $120 each for the 2 phones I had that were still on a payment through Verizon. I received my bill from Verizon with the charges on it, with me owing $360/phone. I submitted the bill to AT&T and it was rejected with not ha

Questions

 • Wireless Billing

675

3

0

0

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