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Why is there still first billing issues on new service?

Was suppose to be $154.99 plus tax, first bill came in at over $333.... Tan D via chat said it was because the first bill is prorated.  Funny just had the service turned on, on May 17th.  Today is June 10th, less then 30 days.  If it's prorated it should be well under the $154 plus tax...... Funny t

Questions

 • U-verse TV Account

2.3K

5

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Credit?

Has anyone else been promised a sizable credit on a bill but never received it?

Questions

 • Wireless Billing

129

2

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Lies and promises

Chantelh New Member Post options menu   Jul 10, 2018  Re: free iphone offer After 1 year of new ATT Next Service on the BOGO iPhone Deal, my daughter wanted to upgrade for her birthday, so we went in to see what our options were! This is where I was lied to, tricked, and broken pr

Questions

 • Wireless Account

142

1

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Will I be charged for days without internet?

On Tuesday, 11/26, my internet quit working.  I called customer service and was told that the gateway was malfunctioning and I would receive a new one the following day.  Nothing arrived Wednesday, Thursday was Thanksgiving, nothing on Friday.  Called customer service on Friday, 11/29, and was told

Questions

 • AT&T Internet Account

234

1

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