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Billing issue

AT&T cares? Really?? Two of my payments have not been credited, and I am receiving threats that my account is being suspended. My bank has already faxed documentation that the two payments in question were indeed deposited by AT&T. I was assured by a service rep by phone  that this would be examined

Questions

 • AT&T Internet Account

207

1

0

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Software Update Issues

ATT recent Software Update on May 1, 2015 for the Samsung Galaxy S4 Android Ver: 5.0.1. WE HAVE SERIOUS ISSUES: 1: My Phone worked great before the Forced ATT Software Update2: Problems Now After this Update and I'm Not to Happy Now!3: All my Saved WiFi Hotspots will Not Connect4: My Google Chrome H

Questions

 • Samsung

980

6

0

0

Can't Log-In to Showtime Anytime on web or Android

I recently got U-Verse (I beleive the U450 plan or something), and I'm trying to sign into Showtime Anytime on my laptop and Android phone, and both tell me that I don't have Showtime....even though I am watching it as I type this message.

Questions

 • Watching U-verse TV

1.6K

2

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Can't receive email on att.net account

My att.net email account was recently hacked.  I changed the password and security quesitons, and can log in again but I can't recieve emails since the time of the hack.  I can send to other accounts just fine but sending a test message to myself from the account doesn't work and neither does emaili

Questions

 • AT&T Internet Security

4.9K

2

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Digital Life Services ARE A SCAM!!!!

I'm  dealing with a very upsetting issues with ATT. Digital Life services are a total scam! ATT Sales Rep neglected to disclose the 14 day trial with the alarm service when he sold the service. The technician that installed the service NEVER said we had a 14 day trial for the service either, NOR did

Questions

 • Other

660

6

0

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Seriously?? Five, count 'em, five install dates that haven't happened

I've never experienced anything so frustrating as trying to get AT&T U-verse installed at my new house. We moved in on Mar 24, timing our move around the install date we were given of Mar 25. When the 25th rolled around, nobody called and nobody showed up. So I called back and got a new install date

Questions

 • U-verse TV Account

344

1

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Told Three DIFFERENT Prices

I called AT&T back in the middle of November and told them that I was looking at combining my services and getting the television portion of UVerse added.  The employee told me it would be $144 per month (for everything), plus fees/taxes, and for the first three (3) months $16 installation fee.  Whe

Questions

 • U-verse TV Account

377

3

0

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Skyrocket SGH-I727 Horrible Cell signal after Jelly Bean update

I downloaded and installed the Jelly Bean update as soon as it was available via kies. My phone is stable for the most part, and battery life has improved after I turned off google now (total battery sucker). HOWEVER:Ever since the update my cellular signal has been horrible. I've gone from having f

Questions

 • Android

3.3K

2

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Issues with DVR - AGAIN

We have 7 DVRS in our home and pay A TON of money for the U450 service with HD, and many pay channel add ons as well as the highest internet access AT&T offers.  We would appreciate worked at least 60% of the time! We have had technicians out 3 times already, the 1st time the gentlemen was here for

Questions

 • U-verse TV Equipment

989

1

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NVG589 issues with WiFi and rebooting

I have had this model modem for 4 months or so and it's already been replaced 3 times (each time with different issues) this time the issue is wifi. I use wifi for a number of items but I notice often that my iPad and iPhone won't connect to it. When this happens it either shows no wifi name or it s

Questions

 • AT&T Internet Equipment

460

4

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Upgrading to new device issue.

I am very tired and frustrated trying to handle this. Ive ordered a new device on the AT&T website and its been almost a month and i still haven't got my new phone. i canceled the order so that i can just go to the store and do it there instead. Yet after 2 tries of canceling the order and 2 agents

Questions

 • Phone & Device Upgrades

1.5K

1

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I have $25 in my GoPhone account, got a $25 dollar card for my $45 dollar bill, and it won't work...

Why can't I add a 25 dollar gophone card to my account? I have a 45 dollar plan, but already had 25 in my account. Can I only purchase 45 dollar cards even if I have enough to pay for my bill with my 25 in my account and new 25 dollar card? This is bull if so, and I'm going to switch plans due to th

Questions

 • More AT&T PREPAID Discussions

399

1

0

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Tried and Tried to get my bill decombined and they won't do it!!! Won't issue Credits

When I first signed up for ATT wireless and Direct TV they told me I should combine my bills.  It never was combined but they gave me a uverse account number.  It has been nothing but a headache.  Everytime I have to call in the wireless people can't help me because they can't access my bill.  Most

Questions

 • Wireless Billing

1.7K

3

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BB Priv Network Connection Problem

Since an update about two weeks ago my BlackBerry Priv has serious issues staying connected to the ATT Network. I have been given a new phone and the problem has persisted. I originally did not equate the issue with the update due to the problems taking about 3 days to show up after the update, nor

Questions

 • Other Phones & Devices

1.1K

6

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