Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (54)

Relevance

Accepted Solution

Official Solution

Galaxy S5 Active Problems since 4.4.4

Hopefully, someone can help me. My screen won't time out anymore! I've tried changing the display settings, but it will still stay lit until I physically turn the screen off. Also, I am having a problem with charging the phone. At times, the phone will not charge at all unless I hook it up to the co

Questions

 • Samsung

2.8K

6

0

0

Accepted Solution

Official Solution

S3 & Android 4.3, constant phantom download notifications

I upgraded my S3 a couple of days ago and have noticed an irritating problem every since completing the upgrade.  I keep getting repeated "phantom" download notifications for an image I initially download many months ago.  I have since deleted the image, but the notifications continue, sometimes as

Questions

 • Android

6.8K

6

0

0

Accepted Solution

Official Solution

Supervisor Contact Information

Does anyone have any contact info for a supervisor in AT&T Fiber group?  I place an order for AT&T Fiber for a new house on November 8 and I'm still without service.  I've been consistently lied to by AT&T agents regarding timing of the install, the service wasn't initially available at my address l

Questions

 • AT&T Fiber Installation

354

2

0

0

Accepted Solution

Official Solution

Messages take 5 minutes to receive

Ok so I am at my wits end trying to figure this out. I have a Nokia Lumia 635 on AT&T and my girlfriend has a Nokia Lumia 521 (I think...) on T-Mobile. Every day at around 6:53am we text and it takes 5 minutes to get a message from her on my end! At about 6:58am I get the messages and she thinks she

Questions

 • Other Phones & Devices

542

1

0

0

Accepted Solution

Official Solution

Yahoo! Mail Sign In

Has anyone else Recently, been experiencing Yahoo! Mail Sign In problems? I recently, find that after entering my ID and Password, instead of going to my Yahoo! Mail, I get a message, on the Sign In page, in Red letters, that my information does not match. Once in a while, I have no problem, and I g

Questions

 • AT&T Mail Login & Security

12K

8

0

Outage again? It's been 2 days

I have been without TV and internet for two days without any explanation- I work from home and haven't been able to work.  Please restore my service, third time in a year!  My patience is running low it AT&T.

Questions

 • U-verse TV Equipment

292

1

0

0

EOS CCA problems with your service

I have something from EOS CCA showing up on my credit and have no information regarding what it is for.   It says it is in reference to ATT mobility.  I went to AT&T and they could not help me because they have no records on my account with any past due.  I have 6 phones on an account and a Uverse p

Questions

 • Wireless Account

397

1

0

0

bill after cancellation

is anyone still getting billed after cancellation , i cancelled in august of 2016 and still being charged i payed for the service that was used returned the equipment and everything. plus when i called the AT&T supervisor said it would be taken care of but yet still being charged . HELP!

Questions

 • Wireless Account

375

1

0

0

AT&T Thanks Music Pre-sale Codes

Help. What am I doing wrong. I am on the screen where you put in your mobile number and billing zip code and it does not allow me to hit the SUBMIT button. There is a red circle with a line as I hover over the button to push it. I have put in my number without and with dashes. Why is it stopping me

Questions

 • Wireless Account

151

1

0

0

Disappointed with Galaxy Note I (ICS GPS and Bluetooth Sync Issues)

A big feature for this big phone was using it as a GPS. It worked great! That is until the ICS update that AT&T alerted me to use.Now the GPS is broken, unreliable, unusable.It just doesn't get a lock. The phone can get my general location by other means, cell towers, wifi, but to actually start nav

Questions

 • Android

1K

1

0

0

Search problems in new email format

Hi, all.  I am trying to search for previous emails in my inbox in this new email format and am unable to find anything but from the last two days.  I have even tried the advanced search capability.  I also tried reverting back to the old email format, but the search programming seems to have change

Questions

 • AT&T Internet Security

471

8

0

0

Phone rings sporadically.

OK, i have seen a few other posts here about phone ringing. My situation is a little different, here are my symptoms....Switched to ATT uverse about 2 months ago.  All worked fine up until a few days ago, feb 17th 2015.  Wife and i started noticing that sometimes the phone would ring AND caller id w

Questions

 • AT&T Phone Features

359

2

0

0

Why is everything so difficult with your company!

To Whom it May Concern: About 5 months ago (Jan 2018), my husband reached out to DirectTV and AT&T to ask if we switched from Direct TV to Direct TV Now if we would loose the promotion we originally signed up for through AT&T. He was told by BOTH companies that Direct TV Now is still eff

Questions

 • Wireless Billing

643

5

0

0

HTC One M8 Keeps coming on to a multi-colored screen

My phone has been doing some wierd stuff.  It flashes back and forth to a multi-colored screen. It will also randomly go in to "car" mode. I have never turned car mode on before. It does not do a "re-start" which I have seen in other posts, but it keeps turning in to what appears to be a "lock scree

Questions

 • Android

1.3K

1

0

0

Problems with Netgear model 7550

Hi, I’m having some annoying and frustrating problems with my router that my family bought from att about 2 years ago. We bought it in hopes that the internet speed would be better but it didn’t change a thing. Now for about a few month our router has been acting up and not connecting to the interne

Questions

 • AT&T Internet Equipment

2.2K

2

0

0

U-verse mobile service is temporarily unavailable. Please try again later

My U-verse app on iPad, iPhone worked yesterday....then stopped working today.  Same message (check header) every time.  Amazing that I search through the posts here and there is not one real answer to this issue....

Questions

 • Watching U-verse TV

2.3K

2

0

0

Why is AT&T Customer Service a joke????

I was without service from Dec 18-Jan 13. The techs replaced the street switching box and did not connect my home. No Internet, phone, and cable for 26 days. I got a $40 discount and paid $184 for a service that I did not have. Customer service said that was the best they could do. It did not matter

Questions

 • U-verse TV Account

485

2

0

0

Intermittent Wifi - Uverse Internet

I moved locally a few months ago, and transfered my Uverse internet service with me. Since then I have been having intermittency issues. I live in a one bedroom apartment, so anything I connect to, my wii or laptop, is in the same room as the router.  At first I thought the connection issue was prim

Questions

 • AT&T Internet Equipment

1.3K

2

0

0

Galaxy S7 Edge WiFi turns on and off repeatedly.

Hi there! My Galaxy S7 Edge has problems with constantly keeping turned on wifi. It was ON and OFF earlier. Right now I can`t even connect to WiFi. I assumed new software update could be the issue, but It didn`t even upgrade. In order to upgrade I have to connect to WiFi which is not possible right

Questions

 • Android

733

1

0

0

U-Verse - Arris Gateway - Still Losing Signal After Multiple Technician Visits

We have had fiber installed for about a month. Since then, we have had 4 separate technician visits to our home to attempt to resolve issues we're having with fiber cutting out, and taking minutes to reset with the reset button. This happens MULTIPLE times a day, and no technician really has any ide

Questions

 • AT&T Fiber Equipment

568

1

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.