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ATT would not cancel my old phone/internet account when I switched to U verse

Hi, all, I made the mistake of switching to ATT U verse in the end of January. Previously, I had a regular phone line and DSL internet also with ATT, same address. Since then, I was already charged once for the old account (because I used to be on automatic payments for my old account ) and, of cour

Questions

 • AT&T Internet Account

380

3

0

0

Seriously?? Five, count 'em, five install dates that haven't happened

I've never experienced anything so frustrating as trying to get AT&T U-verse installed at my new house. We moved in on Mar 24, timing our move around the install date we were given of Mar 25. When the 25th rolled around, nobody called and nobody showed up. So I called back and got a new install date

Questions

 • U-verse TV Account

334

1

0

0

bill after cancellation

is anyone still getting billed after cancellation , i cancelled in august of 2016 and still being charged i payed for the service that was used returned the equipment and everything. plus when i called the AT&T supervisor said it would be taken care of but yet still being charged . HELP!

Questions

 • Wireless Account

372

1

0

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Cannot connect to subdomain website.

I seemed to noticed that there are several instances blocked with AT&T uverse. I am attempting to creat a private server for a online game. The portforwarding took over 12 hours for some odd reason. Now I'm creating my own website through using a free subdomain and then I recieve this error page whe

Questions

 • AT&T Internet Email & Security

472

3

0

0

BB Priv Network Connection Problem

Since an update about two weeks ago my BlackBerry Priv has serious issues staying connected to the ATT Network. I have been given a new phone and the problem has persisted. I originally did not equate the issue with the update due to the problems taking about 3 days to show up after the update, nor

Questions

 • Other Phones & Devices

1.1K

6

0

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Software Update Issues

ATT recent Software Update on May 1, 2015 for the Samsung Galaxy S4 Android Ver: 5.0.1. WE HAVE SERIOUS ISSUES: 1: My Phone worked great before the Forced ATT Software Update2: Problems Now After this Update and I'm Not to Happy Now!3: All my Saved WiFi Hotspots will Not Connect4: My Google Chrome H

Questions

 • Samsung

939

6

0

0

AT&T Yahoo account login problems

I have called and chatted with AT&T several times (well over 4 hours now) about this problem.  It would seem something happened earlier this week or last with the way ATT connects with the Yahoo backend system for email authentication. When I try logging in from the Yahoo!mail page I get the endless

Questions

 • AT&T Internet Email & Security

298

0

0

0

Told Three DIFFERENT Prices

I called AT&T back in the middle of November and told them that I was looking at combining my services and getting the television portion of UVerse added.  The employee told me it would be $144 per month (for everything), plus fees/taxes, and for the first three (3) months $16 installation fee.  Whe

Questions

 • U-verse TV Account

375

3

0

0

HTC One M8 Keeps coming on to a multi-colored screen

My phone has been doing some wierd stuff.  It flashes back and forth to a multi-colored screen. It will also randomly go in to "car" mode. I have never turned car mode on before. It does not do a "re-start" which I have seen in other posts, but it keeps turning in to what appears to be a "lock scree

Questions

 • Android

1.3K

1

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Samsung s9 android Pie Update Problems

i've recently updated my S9 to android pie + one UI 1.when i swipe up (new navigation bar) to recent apps, in horizontal view it always...go in to recent apps tab view -> wait awhile then switch to vertical view..which is very delaying + slowing down the movement and annoying...like when im at

Questions

 • Samsung

311

1

0

0

Can't Log-In to Showtime Anytime on web or Android

I recently got U-Verse (I beleive the U450 plan or something), and I'm trying to sign into Showtime Anytime on my laptop and Android phone, and both tell me that I don't have Showtime....even though I am watching it as I type this message.

Questions

 • Watching U-verse TV

1.6K

2

0

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EOS CCA problems with your service

I have something from EOS CCA showing up on my credit and have no information regarding what it is for.   It says it is in reference to ATT mobility.  I went to AT&T and they could not help me because they have no records on my account with any past due.  I have 6 phones on an account and a Uverse p

Questions

 • Wireless Account

388

1

0

0

Intermittent Wifi - Uverse Internet

I moved locally a few months ago, and transfered my Uverse internet service with me. Since then I have been having intermittency issues. I live in a one bedroom apartment, so anything I connect to, my wii or laptop, is in the same room as the router.  At first I thought the connection issue was prim

Questions

 • AT&T Internet Equipment

1.3K

2

0

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Why Can't Things Be Simpler?

I am in h*ll.  I am talking to my fifth "agent" at AT&T's customer service phone line.  I keep getting transferred because each agent has been unable to help me with my problem...which is ONLY a problem because the first agent in the string MADE it a problem.  I called this morning to take my intern

Questions

 • AT&T Internet Account

135

1

0

0

U-Verse - Arris Gateway - Still Losing Signal After Multiple Technician Visits

We have had fiber installed for about a month. Since then, we have had 4 separate technician visits to our home to attempt to resolve issues we're having with fiber cutting out, and taking minutes to reset with the reset button. This happens MULTIPLE times a day, and no technician really has any ide

Questions

 • AT&T Fiber Equipment

560

1

0

0

PROBLEMS WITH UVERSE IPAD APP

I keep getting error code 4001-102 when trying to set recordings remotely.  I have uninstalled and reinstalled app, rebooted ipad, etc.  I called the help desk and the guy told me basically he had no answer and the app was created by a third party and there was really no support available.  If there

Questions

 • Watching U-verse TV

1.6K

1

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AT&T Thanks Music Pre-sale Codes

Help. What am I doing wrong. I am on the screen where you put in your mobile number and billing zip code and it does not allow me to hit the SUBMIT button. There is a red circle with a line as I hover over the button to push it. I have put in my number without and with dashes. Why is it stopping me

Questions

 • Wireless Account

142

1

0

0

Issues with DVR - AGAIN

We have 7 DVRS in our home and pay A TON of money for the U450 service with HD, and many pay channel add ons as well as the highest internet access AT&T offers.  We would appreciate worked at least 60% of the time! We have had technicians out 3 times already, the 1st time the gentlemen was here for

Questions

 • U-verse TV Equipment

980

1

0

0

damange caused by AT&T install

we are in a new home development. The at&t crew that came in to install line damaged several of the yards in our neighborhood. no one is responding or helping when we try to contact customer service. most yards just have sod damage. our yard also has a slow leak in the pipes caused water to pool. we

Questions

 • AT&T Internet Installation

557

3

0

0

ZTE Compel Z830 won't let me download apps.

I got this phone recently and it only let me download one or two apps before it said "out of space." I tried deleting those apps so I could download different ones and it still said, "not enough space." I have a 32 gb card that I put in it and it still acts no different. It does read the sd card, an

Questions

 • Other Phones & Devices

1.9K

4

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