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Purchased a note 10+ from Samsung several years ago. Used the phone on my att account until very recently. I attempted to unlock the phone for a friend who wants to use it on a different network but it was flagged for fraud. The phone was paid in full when purchased and used on my att account(never
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Wireless Account
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I had a Pixl3 and transcription worked. I "upgraded" (not really) to a Samsung S20 FE 5G, and the visual voicemail service took a giant step backwards to 2010, when the only thing visual voicemail gave you was a list of voicemails. I don't need to know when someone has left me a vm. I need to be abl
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Android
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Hello, My unlimited plus monthly plan was expired because I didn't pay at the due time. When I logged in my prepaid account, I paid and now the money is in my account balance. I would like to renew the plan, and I tried changing my plan to the same one so it can withdraw from my account balance,
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Plans & Features
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When I log into my acct to view detailed calls usage, t boy shows a few here and there. The ones it does show IS within the timeframe of which your system updates call and text history.
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Data & Messaging Features, Internet Tethering
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I cant find the ip passthrough. Forums say that it should be under the firewall tab but its not for me. I have a bgw 210-700 and the interface looks different then the ones ive found on youtube. Please help.
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AT&T Internet Installation
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Hello I switched my SIM card from my iPhone 12pro max to iPhone X and now when I put the SIM card back on my iPhone 12 it’s not working (cellular network or calling), how do I fix it ?? thank you
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Apple
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I am a disabled veteran with a hearing loss. Is there any way I can talk to someone who speaks clear English that I can understand? Thanks
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Wireless Account
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Received the new Cell Booster model SS2Fll and set it up right away, took about 20 min to finish its process of starting up. Had GPS lock, GPS unit is on window like it specifies. Now 20 min later there is NO LOCK for GPS. Now getting "Location Unknown" error in the 'cellbooster.att.com' login sc
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AT&T Cell Booster
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I put my sim card into a Verizon phone that was not unlocked, and now that I have returned the sim card to my phone, it says it is not connected to a network. I can't text or call and have to use WiFi. Would appreciate any input or advice to aid me with my stupidity. I have a prepaid sim. If that ma
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More AT&T PREPAID Discussions
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Hi, just wanted to check if my Xiaomi mi a2 device will work with an AT&T sim card? Is it compatible? If not - is there a way to fix it?
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Android
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I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so
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AT&T Internet Equipment
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I have 1 Gigabit AT&T fiber to my house. Confirmed it is uploading and downloading to theBGW210-700 gateway at that speed. But speedtest connecting my laptop via ethernet cable to back to router ethernet jack is only 95 Mbs. I'm using a CAT6 brand new cable to connect to the laptop. My other des
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AT&T Fiber Equipment
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I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.
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Device Features
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Hello, I have a Samsung s9. I have a prepaid connection. I cannot make or receive phone calls. Data works and text works but we can't make a single phone call. Could anyone please help?
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Network Coverage
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5 DAYS NOW since 3/2 cannot download email... error msg: Sending of password did not succeed. Mail server inbound.att.net responded: Server error- Please try again later.
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AT&T Internet Security
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I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place
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Plans & Features
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I’m having issues connecting my at&t fiber internet. I recieved a Gateway and connect the red ont cord into the existing fiber service box in the ethernet port and then powered it on. Everything is green including broadband and it appears on my devices but then after connecting says “no internet
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AT&T Fiber Installation
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I have an ATT cell phone (Samsung S21 Ultra) and until recently an ATT land line. I had the land line ported to a 2nd cell phone (U318AA from ATT). From that second cell phone, I can call the original phone without issue. However, from the original cell phone, I get a message that says,
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Other Phones & Devices
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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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Phones, Tablets & Devices
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Internet drops in my back bedroom. More often now. Just wonder what I need to do to keep from dropping in my computer.
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AT&T Fiber Equipment