As a customer, I feel like I am paying for a service and as the owner of my house, I shall be able to choose how to run the fiber to my house and where I choose to land that fiber within my property. I was told that if the fiber had to be buried even though the box that they run from is 30 inches fr

Hi, I have at&t prepaid and I had to travel to India on emergency and I reached India already. Just got to know that at&t prepaid doesn’t have roaming in India after reaching here and adding 35$ add on for roaming. Can you please let me know what my options are to have the number active

I attempted twice yesterday to get my Apple Watch set up for cellular. once just using Apple Watch tools and second using a customer support person. Both times I have ended with an error message. The customer support person assigned me a case number for the back office. how do I check the status o

I need to have the phone number on my profile changed as it is not mine, it is my spouses. The same number shows up on both mine and my spouses profile and I need to change it so I can use the SyncMyNumber function.  I have talked to literally 8 people and not one of them can actually help me.

A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.

I am not in the TO: field, but I am in this field: "X-Apparently-To: [email scrubbed]" . How can I put a stop to these messages? I am getting many every day for people I do not know. I can get the raw text of the email to show you.

Hi, My husband and I have recently moved to the US. I have recently gotten my social security card. Is it an acceptable ID that I can present for trade-in and buying a new phone from AT&T? Thank you

Does at&t allow their customers to purchase domain names? Example, current customer looking to buy their domain name to use on a different hosting service.

Hi, I bought a new iphone 12 pro max in another country before I moved to the US in August 2020. When I plug my sim card (T mobile) into my phone, it says No Service.  I contacted T mobile to check the problem and then figured out my phone is blocked by Att. They suggest me contact Att to re

I have 1 Gigabit AT&T fiber to my house. Confirmed it is uploading and downloading to theBGW210-700 gateway at that speed. But speedtest connecting my laptop via ethernet cable to back to router ethernet jack is only 95 Mbs. I'm using a CAT6 brand new cable to connect to the laptop. My other des

I transferred out of a joined group account year ago. My name is listed as the secondary acct holder. I have no contact with the primary or the pin # to take it off. Would a secondary account holder ever be made primary without consenting to it? Should I be worried about being held responsible or h

​I have a suspicion that an ex has hired someone Ito hack my home network and devices due to some kind of zero day, back door or no click malware. How can I protect my home network and devices from these attacks? Can I upgrade to a better network monitoring service?​

My daughter’s iPhone 12 suddenly stopped working. The screen turned greenish - she could still see a little bit of the Home Screen through the light green tint…then it went back to normal for a little bit and then back to green…then eventually it went to a black screen and would not power off. The p

There is no easy way to cancel Stingray Karaoke on my account.  Please advise on how to do so.

I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.

I have been trying to report text spam for about a week. There has been no response what so ever. Is this system not working? Is my phone hacked? What is the problem? I have rebooted my phone and still not working.

Hi! I purchased my Turbo Hotspot 2 yesterday and was excited to use it again today because of the quality I was getting. I turned it on today and it connected to my device but on my device it showed “connected but no internet connection.” As usual I did every step from previous questions asked su

I have had my BellSouth email for years and never had a problem with logging into it until recently. I am still logged into my BellSouth ATT email on my phone but get the "CARE CODE: 205.2 [LU003]" error saying that I logged in too many times and that I need to reset or change my password. However,

I received multiple emails allowing me to claim my $100 reward, then got an email that says "Your AT&T Visa® Virtual Account Reward is ready for you! Use your account to make purchases wherever Visa debit is accepted online, in the United States, US Virgin Islands, and Puerto Rico. Click here to

Stingray Music error "player could not be tuned to unexpected error" I have have unplugged TV from box, reset box and still having issue.