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Customer Claim Service number 800-894-0374 is no longer in servie ?!?

The Customer Claim Service number 800-894-0374 when called gives the message "This number is no longer in service" ?!? An ATT "bucket" truck repaired some cable on poles on 10/24/2020. The truck damaged my driveway by crushing and breaking off the edge of the driveway.I have pictures, video, da

Questions

850

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0

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Guide is listing programs incorrectly for PBS

Programs listed for PBS are incorrect. Channel 9

Questions

300

4

0

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International add on not working

Hi, I am in France and bought an international but have no service. Is there a reason? What should I do? thank you, Elodie

Questions

347

1

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Who can tell me when Fiber line will be available?

    I have AT&T DSL service, I have been a loyal customer for 15 years. In 2014 a Fiber line was installed down Hwy 321 ( Chester Hwy) McConnells SC I live in the 3800 Block. The DSL service is now down more than it is up. We also have Direct TV at the

Questions

115

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25 cents minute plan

My plan now is the25 dollars pre-paid plan (pre-paid a whole year 300 dollars). Could I change the plan to 25 cents minute plan? because I have paid 300 dollars for a year's plan, and I use it only a month. if I change it to 25 cents minute plan, will you return the 275 dollars to my account balance

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155

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Accepting Billing responsibilities for home Internet. Error SD024

I’ve been trying to take over of my internet and wireless billing since June of this year. First problem was unified billing (I got help on this forum, non of the ATT reps knew what was that old error we kept getting). We took care of it it almost Two months later I finally was able to transfer wire

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82

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chat

My phone was working until today and now it says I need to unlock my sim number I don’t know it so how do I do it 

Questions

150

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Bridge mode for 2Wire5268AC

Need help putting my unit into bridge mode so I can best use TP link Deco Mesh network. Also have Wireless Access Point unit attached to the 2wire unit that the ATT tech attached when he added another tv to our system.  I have no laptops that can connect directly to the router via network cab

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194

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Improving speed with NVG 510

I have run the speed tests, done all of the tips for improving my speed, and it is still in the 6/.7 range. The last tips to try are to add a Wi-Fi extender and/or new modem. I am in a small apartment and do not have any dead spots. Is there an extender that is compatible with this modem? If so

Questions

538

8

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Cannot make or receive calls

For the last 3 or 4 days, I suddenly cannot make or receive calls. People trying to call me immediately go to voicemail. And when I call others, as soon as I hit the phone button to make the call, I immediately get the message "call ended". This is with my regular number tied to my AT&T sim as w

Questions

225

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BGW210-700 5GHz not working

When I log into my gateway I can devices connected to the 2.4GHz but nothing is connected to the 5GHz. I have brought multiple devices (iphones, ipads, laptops) within range and direct line of sight with the gateway but nothing registers as being on the faster frequency. The Wifi radio status shows

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848

8

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Can I have two different routers in 1 house with the same carrier?

Can you have two different routers in 1 house but has the same carrier For example: in the living room there is 1 Uverse 5268AC router and another same router in my brother's bedroom.

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112

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So ATT turned off my 4G LTE Galaxy A71

I bought the international unlocked version just 2 years ago for $500. Samsung assured me it would work. When I started getting the texts about buying a new phone I went to the ATT store. They assured me it would work. Well, now my phone won't work. It has all the features required but ATT just d

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333

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Text message reading claim $100 if I take this AT&T survey. Scam?

Received this text a few minutes ago.

Questions

9.8K

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Replacement return label for upgrade

My friend who was helping me with cleaning my apartment, accidentally threw the return shipping label out with the refuse. I need to reprint the return label and the returns agreement form.

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84

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Renewing a PREPAID AT&T plan

Hello, My unlimited plus monthly plan was expired because I didn't pay at the due time. When I logged in my prepaid account, I paid and now the money is in my account balance. I would like to renew the plan, and I tried changing my plan to the same one so it can withdraw from my account balance,

Questions

385

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"Last" function on receiver/DVR

The "Last" function on the receiver/DVR unit no longer displays the last 5 channels viewed. It immediately reverts to the last channel viewed, only.

Questions

71

3

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Can't make or receive calls but data works

Hello, I have a Samsung s9. I have a prepaid connection.  I cannot make or receive phone calls. Data works and text works but we can't make a single phone call. Could anyone please help?

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1.1K

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AT&T, when you're done destroying my new personal S21 Ultra, would you please fix it?

My personal Samsung Galaxy S21 Ultra is brand new. I purchased it March 5. Activated the line mid-February 2021. On March 19th I was on my phone. I noticed an ATT OTA update. Not unusual for software updates to be performed remotely by carrier to a customer's phone. But as I watched this happen, I n

Questions

442

8

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Slow speed on Fire TV 4k and PC

I've had an AT&T U-verse in my apartment for over three years, on the Internet 50 plan. I have four devices hardwired directly to my router: Roku TV 4k Fire TV 4k My Windows 10 desktop PS4 In my Roku TV settings, it says I have 50 Mbps, and I'm able to view all content fine there. Howev

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