Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (14.9K)

Relevance

Accepted Solution

Official Solution

Will AutoPay charge my new card or both my new and previous card on file?

I had the wrong card on file. I updated the card on file to my new card. Will auto pay still try to take the payment out? Or do I need to make a manual payment. I am trying to avoid a double payment.

Questions

579

3

0

Accepted Solution

Official Solution

Unlocked iPhone SE 2020

I have an iPhone SE 2020 unlocked and still won't work on my sim from the Philippines, it is still No Service even unlocked.

Questions

439

12

0

Accepted Solution

Official Solution

Scratch out of box

So I got my iPhone 12 Pro Max via online order. Looked it over and noticed there’s a scratch on the back below the Apple symbol. I already started the port so my other phone isn’t active anymore. I’m pretty ocd with my devices and take extra care of them. I blow out the dust that builds up on the sc

Questions

341

3

0

Accepted Solution

Official Solution

unable to buy selected prepaid plan

I’m on an unlocked phone and have the $30/month prepaid plan. Why am I not allowed to change to the 3-month/8gb plan for $99? I get only 2 other plan options I can choose to change to when I am in my account profile. Also, unable to complete a new plan purchase if I select from the website and place

Questions

189

8

0

Accepted Solution

Official Solution

Att email

I canceled my att internet service. Now I cannot get to email on computer  

Questions

112

1

0

Accepted Solution

Official Solution

Text to 24444444

I don't have tje message to forward to 7726. The message isn't in my messages app at all, or could have been deleted. I saw it on my usage summary only So I've nothing to send to you. What is 24444444?

Questions

119

1

0

Accepted Solution

Official Solution

How can I have two Open NAT Types for two separate wired consoles?

Hello. My brother recently moved in with me and he has his own xbox one. I have one of my own and I managed to change my NAT Type from Strict to Open with IP Passthrough a few months ago when I first got my ATT service. However, when we wired the second console to the router it is getting a Strict N

Questions

164

1

0

Accepted Solution

Official Solution

Modem BGW320-505

Internet drops in my back bedroom. More often now. Just wonder what I need to do to keep from dropping in my computer.

Questions

153

1

0

Accepted Solution

Official Solution

reset email pswd

your system is malfunctioning and keeps looping back to login screen and not to reset pswd screen

Questions

63

1

0

Accepted Solution

Official Solution

Roaming on my prepaid plan

I cannot seem to enable roaming for my prepaid plan. My phone is effectively out of commission. I cannot even receive text messages from my banks, etc. Is it possible to activate roaming with a prepaid plan?  

Questions

98

3

0

Accepted Solution

Official Solution

I would like to make ATT prepaid temporary suspending

Hello, I would like to schedule a temporary suspension to hold my current phone number as I'll have international travel for more than 10 months. Any solutions for this? I go to the ATT local store they told me to call 611 customer service. But no representative response from 611. Anyone can help

Questions

101

3

0

Accepted Solution

Official Solution

Trying to return Gateway

I was sent a new gateway with no return instructions for the old gateway. After some digging I found on the website that I needed to take it to UPS or Fedex. A week had gone by the time I found this out and I didn't have time to take it in until the following weekend. That's when the automated phone

Questions

166

5

0

Accepted Solution

Official Solution

Virus Protection on Windows 7?

How come I am not able to download the virus program for my computer... I have windows 7

Questions

47

2

0

Accepted Solution

Official Solution

Cellular data issues

Hello, are there any issues in 52402 zip code area? Cellular data is turned on, but is very very slow, almost non-available. Thanks

Questions

91

1

0

Accepted Solution

Official Solution

Help unlock your Samsyng S21

Help unlock your Samsyng S21+ 5G phone! When requesting by IMEI, a Rejection comes - "You have exceeded the number of IMEI entries." Question: after what period of time can I try again to apply for unlocking? Or is my phone already in the "Black List" ???

Questions

31

2

0

Accepted Solution

Official Solution

Activated SIM, but can't login or use phone

I ordered a new SIM card for my phone number that I want to port in from Boost Mobile, and I selected a prepaid plan for my unlocked iPhone 6s. When I tried to activate the SIM card online, it said that the card had already been activated and showed that the number associated with it is the one I wa

Questions

124

1

0

Accepted Solution

Official Solution

Cannot receive verification codes

I’m not getting any verification codes from any websites. I called Apple, they told me it’s an issue with my carrier which is at&t

Questions

100

1

0

Accepted Solution

Official Solution

Message 6 when calling one number from one location, but call goes through elsewhere.

Last week I started getting the "call cannot be completed" message when calling my mother's cell phone. I've called for years without this issue and calling using other methods such as Skype, etc. work fine. I thought she may have my number blocked but when I am on the road or in another location th

Questions

154

5

0

Accepted Solution

Official Solution

I am stuck in France and need access to my voicemails in the US

I have an AT&T prepaid monthly @$50 With the current situation I do not plan to head back to NYC before a while...I'm desperately trying to access my voicemails and have added the $35 International Add On.I have added the Add On, but my phone desperately says "No Service" or "Searching"--> have

Questions

106

1

0

Accepted Solution

Official Solution

Blacklisted Samsung phone

So there's this random phone I found quite a bit ago and decided to try and turn it on for once and it started up with the recovery mode screen and I factory reset it, after it finishes resetting it starts up as like a new phone then it says to sign in with the PIN Which I obviously don't know since

Questions

537

2

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.