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I forgot mySecurity screen pattern to get into my device.What do I need to do to bypass the security pattern so I can use my phone

I forgot my password security pattern and I cannot get into my phone.How do I bypass The security pattern so I can use my phone

Questions

356

2

0

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Emergency Broadband Benefit

I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi

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464

3

0

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Malware Intrusion

​I have a suspicion that an ex has hired someone Ito hack my home network and devices due to some kind of zero day, back door or no click malware. How can I protect my home network and devices from these attacks? Can I upgrade to a better network monitoring service?​

Questions

92

2

0

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Returned Phone Not Credited

I returned a phone under the 30 day return policy. You guys have the tracking number, I have the receipt from USPS , Pitney Bowes got took over the return as the return agent and it was returned to Fort Worth Texas . I need my account credited for the phone and refundes the tax minus restocking fee

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44

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network unlock code

I need to use a different sim card for data because i am in a different country and it keeps asking me for a network unlock code

Questions

989

4

0

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.sbcglobal.net email accounts

Good morning, So, back in the day when we were able to create multiple email accounts under our account I had created about 3. So now what is happening, is when I change a password, the rest of the .sbcglobal.net accounts also get flagged.  This is making me crazy right now.  Is ther

Questions

214

2

0

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Address Validation for New Construction

Hi, I'm the first house on a new street. AT&T pulled fiber through the whole subdivision. I'm in the final phase of the subdivision and many neighbors have fiber. I worked with a local sales rep who requested address validation weeks ago with no progress yet. I put in my own request and haven't

Questions

419

4

0

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How can I turn the ringtone off from a Name I have saved under several unwanted callers?

I Constantly get calls from the same Company but calling me with a different Number and Area Code sometimes several times a day at different hours also. I Do Not Want to use the Phone Call Blocker At&t has because I don't want to pay for it and it blocks All calls even Important calls I do want

Questions

56

2

0

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att.com/getstarted failing miserably

So I bought a phone from the apple store. got a SIM from ATT.  I go to /getstarted because "getting started is easy!" according to the card that came with my SIM. On that website it incorrectly lists my IMEI.  How would it know, I bought the phone from Apple.  There is no way to e

Questions

579

1

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AT&T truck stuck in my front yard.

A&TT stuck in my front yard and wrecker pulled them out. Now Ruts in my yard.

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78

1

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Starting VPN drops WiFi connection to the AT&T router immediately

I am a u-verse subscriber for ages. recently I am finding that as soon as I turn the VPN on, the WiFi connection to my router drops immediately. It is consistent....no exception. This problem did not exist before. Occasional drop out used to occur but tolerable. It has gotten worse now that it drop

Questions

436

9

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Help with payment

I am currently on medical leave due to a car accident I return to work after healing just don’t have the funds until I go back to work considering I make tips

Questions

57

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How long till AT&T prepaid plan expires?

If I am no longer in the United States and am in India now, how long do I have till I have to pay in order for my phone number to not be taken away. Last, I paid was on March 30th 2023 and I only return to the United States on August 18th. When should I make a payment? I have the prepaid $30 plan!

Questions

91

1

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Unlocking Samsung s10+

My friend gave me a Samsung s10+ phone to use. I tried requesting it to get unlocked, I got denied. The reason it said it was denied was due to it being on someone's account and they needed to remove it from their account. The friend that gave me the phone said it's already been removed from her acc

Questions

56

1

0

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Can't recover any accounts do to no access to phone number

I cannot recover any important accounts because all verification is sent to my associated phone number for an account that is currently suspended due to non payment. Please help. ASAP

Questions

109

2

0

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No more calling in or out

After the big system "upgrade" I lost all ability to call out, or receive calls. Dailing a number immediately tells me the call has ended. Incoming calls go immediately to voice mail, which I can see on the phone via "visual voicem mail". My phone, a Motorola G 5G, is listed as working with the

Questions

700

27

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iPhone trade-in mistake

While using the promocode TRADEOFFER23 and trading in my iPhone 12, I selected the "donate to military" check box.  I didn't catch this error until the final screen appeared saying my phone was donated.  My question is:  How do I void my trade-in and redo this trade where the promotio

Questions

110

4

0

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ATT message says that the phone I recently activated won't work (Device: Samsung Galaxy S10)

I activated my new SIM this morning and paid the amount for the 25$ plan with 300$ upfront fee. It worked fine until 30 min ago. I received a message saying: "AT&T FREE MSG: We're always looking for ways to connect you to what you love faster than ever before. That's why we are taking steps to

Questions

428

4

0

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Cannot make or receive calls

For the last 3 or 4 days, I suddenly cannot make or receive calls. People trying to call me immediately go to voicemail. And when I call others, as soon as I hit the phone button to make the call, I immediately get the message "call ended". This is with my regular number tied to my AT&T sim as w

Questions

279

3

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Blacklisted Samsung phone

So there's this random phone I found quite a bit ago and decided to try and turn it on for once and it started up with the recovery mode screen and I factory reset it, after it finishes resetting it starts up as like a new phone then it says to sign in with the PIN Which I obviously don't know since

Questions

588

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