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I am visiting from Bangladesh and have my Robi Airtel roaming activated. This network supposed to connect with AT&T as partner network, but is not connecting to At&T. I have tried to connect manually and it didn't work. Switched off phone, took sim out, re inserted and tried too but didn't w
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Network Coverage
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Hi, I'm the first house on a new street. AT&T pulled fiber through the whole subdivision. I'm in the final phase of the subdivision and many neighbors have fiber. I worked with a local sales rep who requested address validation weeks ago with no progress yet. I put in my own request and haven't
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AT&T Fiber Ordering
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On Friday 2/25/23 I placed a order for 2 s23s I paid the sales tax and deposit of the phones, only one of them shipped today, and it says payment failed for the other phone when I’ve already paid. I’ve called multiple times but can’t get a forward answer, thank you .
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Wireless Account
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I bought my Samsung Galaxy J3 2018 Model No. SM-J337A in September 2018. I used it for a month with AT&T prepaid network and switched to H2O prepaid for a couple of months. I never used the phone again after that. I now want to use the phone in another country and tried to unlock the phone by
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Phones, Tablets & Devices
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My ex boyfriend stole my phone and i have been trying to hold of att to get other phone can you yall help thats my bill behide cuz i have not had it
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Other Phones & Devices
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I applied to an AT&T careers job almost a month ago through the careers website. I made it all the way to the virtual training and since then haven’t received any emails. My main problem is that I’ve tried to log in to my account but can’t because I’ve forgot my password. I’ve tried sending an e
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Community lounge
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I have an LG K10 and LG K20 -- both are "stuck" on Android Version 7.0 -- can I upgrade these phones? (I need Version 10 or higher) or are these phones too old, and that is why I can't get any new update?
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Phone & Device Upgrades
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I was trying to unlock my phone since two weeks ago. And on every time I try I get same error "Looks like we're already processing a request for this IMEI. Check your request status for more info." Its seem there is other request submitted before me. what can I do or how to cancel the request
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Android
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I recently applied for the ebb benefit plan. I received a email from lifeline 12/25/21 saying i had been approved and had until 3/25/2022 to register with a phone company. I then received a call from at&t stating i had been approved and received my approval number. Since i hadnt purchased a mobi
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More AT&T PREPAID Discussions
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Is the new android 12 beta avaliable for s21 on at&t because I've checked for the past few days on Samsung members and it isn't there.
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Samsung
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I can't get activation portal to recognize my IMEI #
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Phones, Tablets & Devices
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Does AT&T have an email for customer service? If so does anyone have the email?
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Wireless Account
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I took Airtel International roaming fora month but the package Rs3997/-said I can make calls to India for 100 minutes sadly doesn’t work making business difficult suffering losses. I have been taken for a ride by Airtel. I went AT&T office in PaloAlto and checked and try after due v
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Account Features
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I have a Moto G30 XT2129-2 from India. I took a new AT&T sim in Vestal and only got a 3G (H) network everywhere. My phone is a 4G and wifi call enabled device, but even with this I'm unable to use these features with AT&T. Kindly support
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More AT&T PREPAID Discussions
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Is there a way to access a previous backup? Either in Samsung cloud or at&t backup?
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Samsung
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Hi, i've been a AT&T prepaid user, and haven't used my number since March 2020. now i want to reactivate it. is there a way? thank you!
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Account & Usage
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My voicemail messages are time stamped 2 hours too early. It never changed when I moved to Florida (eastern time) from Colorado (mountain time). Can someone help?
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Device Features
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You cannot block them or turn them off
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More AT&T PREPAID Discussions
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I recently ordered a static IP address and all I have is the address itself. I need to know the subnet mask and gateway address too. I would like to know if I can put my equipment on the other side of a router as well and how I would setup the subnet for that. I can't even speak to a person at t
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AT&T Internet Account
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I cannot receive 2 factor authentication codes via SMS on my LG Thin8X, even from AT&T.
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Data & Messaging Features, Internet Tethering