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Note 3 Charging Problems

A couple days ago, I left my phone charging overnight, like every other night. The next morning, it will be 100%, however, when I woke up that morning, it was only 52%, and it just would not go any higher. I was using my original charger and usb 3.0 cable. After many trials and error, I finally foun

Questions

 • Android

1K

2

0

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Still having issues after yesterday's major outage in Florida.

So yesterday AT&T's entire system was down in most of Florida. My Internet (FTTN) and U-verse Tv services finally came back a few hours later, but I'm still having connectivity issues.  I've restarted the entire system multiple times.  The problem is most noticeable on TV where you wi

Questions

 • AT&T Internet Installation

8

0

0

My wifi. Roúter is apparently not evàñ on thé att nétwórk

Í have no ínternet and whrn í try tó gó to192.168.1.254 it won't let me yet my shm says I'm connected yet I'm not

Questions

 • AT&T Internet Equipment

12

1

0

there is a problem with the text version of the password reset email

When a user requests a new password and is sent the email, following the link within the text portion of the email will not allow the user to reset their password. Only using the link from the HTML part of the email will allow the user to reset their password.

Questions

 • AT&T Internet Email & Security

83

2

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Iphone 4s replacement problem

I know this isn't an apple forum but Ive gone through too iphone 4s's that both had very bad software problems. First one was the one i had for more than a year and it was working perfectly fine until one night it just stopped working and I tried doing everything but it didnt budge. The second one w

Questions

 • Apple

438

2

0

0

My 2 year installment plan should have been payed off already!

I can't get any help from anyone! My phone should have been payed off in March and I only had $31 left to pay on it, now you guys tacked on $158 to pay it off out of nowhere! Thats not right I've had my phone for over 2 years! And I can't get ahold of anyone for help! And I'm still paying on it when

Questions

 • Wireless Billing

20

3

0

Contact for Line Breaks

Is there a faster way to call in or email a Line Cut?

Questions

 • AT&T Phone Equipment

4

1

0

Offer on 2 out of 4 trade-in is still pending after multiple calls to customer service center

I switched from Verizon to AT&T around thanksgiving last year and my misery started since then. I had switiched under the offer of getting USD 700 per line on qualified trade in. Just to add, I had also paid verizon USD 1000+ inorder to switch. Now after 5 months after endless calls to customer serv

Questions

 • Wireless Billing

12

1

0

Frustrated with upgrade

I upgraded to 1 gig last week. There was a message (though not in email) when I upgraded that you would be sending me a new gateway. I haven't heard a peep about that still. On top of it, I get 140mbps on a good night on my 300 plan and resetting the gateway I currently have (BGW210) has now chopped

Questions

 • AT&T Fiber Ordering

36

6

0

Wi-fi keeps disconnecting

My wi-fi connection diconnets very often

Questions

 • AT&T Internet Features

15

1

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Can't receive images via text

I have a Samsung S20+ and my husband has a Samsung S10. We are able to text without issue, but when we send each other photos via text, neither of us can see them. Our daughters have iPhones and we never have issues texting or receiving pictures form them. This is so frustrating. How do we fix this?

Questions

 • Data & Messaging Features, Internet Tethering

7

1

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Need to change PW on 2nd ATT extender wifi, but it doesn't show up in SmartHome app

I have two WIFI systems, the main one and an extender installed by ATT. Both are visible as available WIFI.  Both have worked fine for years.  Today, when trying to log into the extender, the error wrong password popped up.  The PW had not been changed.  As a result, this wifi i

Questions

 • AT&T Internet Equipment

6

1

0

Wifi calling not working

I have a old at&t phone that has no service or no sim card and I am trying to figure out how to use it for now until I can afford to pay for a monthly plan

Questions

 • Device Features

16

2

0

Unsure If phone was received

We sent a phone to AT&T as a trade in when we upgraded. We used the label, box and wrap provided by AT&T.  It’s been 10 days and it’s still not credited to our account.  Stupidly, we didn’t take a picture of the USPS label for tracking.  Is there another way to track its loca

Questions

 • Phone & Device Upgrades

14

1

0

I have an iPhone 8plus that is At&t unlocked, but does not even work with an AT&T SIM

I recently bought an iphone 8plus that is At&t unlocked and for AT&T. I have my old SIM card which is at&t and I want to put it in my new iPhone. When I put the SIM in it says that the SIM is not supported, which it should work since the phone is at&t unlocked and my SIM is at&t.

Questions

 • Apple

4

3

0

How can I get ahold of someone who actually has the power to rectify situations caused by AT&T itself?

December 5th - my husband and I switched from Sprint to AT&T. We upgraded our phones and purchased one for our son, and added a line for him. 3 new phones. Mine was available in store. 2 had to be ordered. The store manager told us his system showed that one phone would be delivered in a few day

Questions

 • Wireless Account

11

1

0

Phone bill after attempt of cancelling the service

Hi, I tried to cancel my number related with AT&T due to the plan of moving the States to a foreign country. I visited local AT&T store to cancel the service. The representative asked for my phone number, and my date of departure to confirm when the service should be cancelled. However,

Questions

 • AT&T Phone Account

7

1

0

Lost Voicemails- Please Help

I have lost voicemails after putting an active sim card into an old iPhone. I have been using a SE for a couple years and had old voicemails stored on an old 5C that I would listen to from time to time. They would play even though the SIM in the 5C was no longer active. Recently, I damaged my SE

Questions

 • Phone & Device Upgrades

5

0

0

AT&T Internet Available to Neighbors, but not us

My family lives in a rural area with very limited internet options. For years, we've been forced the use a local internet provider because they're the only ones who can reach us. However, we recently discovered that both of our neighbors on either side of us have AT&T internet. However, I believe AT

Questions

 • AT&T Internet Installation

17

1

0

Audio/Video freezing and going out frequently all this week!

All week, I have been having issues with loss of signal, audio/video freezing, etc.  Most of the time, the signal is gone only 5-15 minutes, but earlier in the week it was out for lengthy stretches. The router is fine--never see any red lights,and my internet and land-line have NO associated issues.

Questions

 • Watching U-verse TV

17

1

0

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