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Justification for Mobile data plan from $150 to $330???

Hello, I would like to know what is the justification for a Mobile Share Plan of 40GB that cost $150 a month to the next level of 50GB to COST $330.00?!?!?! I'm a bit frustrated because this month I used my 40GB in its entirety because my wife is traveling and we have been using Facetime several tim

Questions

 • Wireless Account

538

6

0

0

Accepted Solution

Official Solution

Different price before and after change in service

I have been an AT&T customer for 13+ years. Last month I was on the AT&T Uverse 'Internet 18' plan. I was ok with the speed but went online to see if I had a better option. I went to 'Change Your Service' online in My Account. I saw that I could get the 'Internet 24' for $3 less. I called Uverse onl

Questions

 • AT&T Internet Plans

170

1

0

0

Accepted Solution

Official Solution

2 Year Contract?

I went into at&t the other day to go get an iphone 6 64 gb with a 2 year contract for $200 (not including tax).  When i was talking to the employee, he told me that the contract has changed and that i would need to pay the $200 for the contract and the fee to totally pay it off totaling at about $75

Questions

 • Wireless Billing

569

3

0

0

Accepted Solution

Official Solution

Price for iPhone 6. AT&T Next vs. 2 year contract?

I can buy an iphone 6 Plus 64gb for $399.  If I buy it through AT&T Next @ 42.50/mo for 20 months, it will cost me $850.  Why would anyone buy through AT&T Next??   [Subject edited for better exposure]

Questions

 • Phone & Device Upgrades

61.7K

15

0

0

Charge for Repair/Replace defective ATT wifi router?

Called in yesterday bc even though there’s power, there are no lights on ATT DSL wifi router. They’re sending serviceman out in the morning at 8am. Today is Sunday and I can’t reach them (by phone or chat) to ask if there’s a charge. I would think since it’s THEIR equipment there would be no charge,

Questions

 • AT&T Internet Equipment

907

2

0

0

Pricing is out of control

I am beyond frustrated with AT&T and its lack of customer loyalty.  I have been using AT&T for phones for over 15 years; we have AT&T uverse, phone and internet for 10 years.  The monthly cost for the uverse, internet and phone just went up to over $300 per month.  When I called to try and talk to t

Questions

 • U-verse TV Account

222

2

0

0

Which Residential Gateway?

AT&T offers a variety of gateways to their customers. Some of these gateways are specifically for their triple-play subscribers while other gateways are for their internet-only subscribers. Normally, the gateways differ on the services the customer is subscribing to, and yes some gateways offers dif

Questions

 • AT&T Internet Equipment

14.2K

8

0

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AT&T Internet 100 w/ Fiber Question

I currently have AT&T Internet 50 only and I'm paying 60 dollars a month for it. (70 dollars a month with a loyalty customer discount of $10). I wanted to see the new AT&T plans and I saw that Internet 100 was for 50 dollars a month for me (for a year). Normal price is $80/mo but $10 was discounted

Questions

 • AT&T Internet Plans

1.1K

0

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Price

So I was wondering I don' have at&t but I want to know how much a phone plan of 3 phones is, NOT unlimited

Questions

 • Data & Messaging Features, Internet Tethering

67

1

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gigapower price

what does gigapower price change to after a year of service?

Questions

 • AT&T Fiber Account

1.2K

1

0

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Why is AT&T so willing to let a loyal customer leave?

I have been a loyal wireless, u-verse and internet customer for many years. My promotions are gone, my monthly rates are unpredictable and rising. ($167/mo for u-verse 200, 18mb internet, not to mention expensive wireless fees). When calling customer loyalty, I was told the best they could do was a

Questions

 • U-verse TV Account

153

1

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Uverse as gotten SUPER expensive!

All of a sudden, the U300 is insanely expensive.  When did this happen?  We never were paying $180 for cable/internet before.  For that, we can find a much better deal with satellite! Anyone else dealing with this?

Questions

 • U-verse TV Account

824

2

0

0

Cheep AT&T cell Bill

I’m looking for a cheaper cell bill With AT&T cellphone use my bill is too high reply with your costs for cellphone??????

Questions

 • Wireless Billing

151

1

0

0

PRICE SHEET FOR AT & T SERVICES

Where can I find online or on A T  & T's website - the price sheet  (ala cart) for their services?  Not the link, not the promotions, but what is monthly charges for internet, services, fees, equipment.  Again, not a link, not bundles, but their price sheet.  Sometimes they mail yearly with bills. I

Questions

 • AT&T Internet Plans

926

1

0

0

Internet Always Crashing

Internet Always Crashing 2017-03-28    Internet Always Crashing I have had loss of connection every time I open  e-mail it is always searching to re-establish connection. Using icon for directly opening another site is always successful. Repeated contact with AT&T and there re-establishing connectio

Questions

 • AT&T Internet Installation

223

1

0

0

AT&T Not Honoring the price their representative quoted me! RETENTION doesn't care!

At&t Not honoring the price I was quoted by another agent.  I called ATT and spoke to a regular person, who's name I didn't get, she finally sent me to retention because there was nothing more she could do.  So I was connected to retention, I assume, a woman named "Debra",  she was a bit short, and

Questions

 • Wireless Billing

269

2

0

0

Internet 1000 Fiber Pricing

Why does AT&T not honor pricing that is advertised? They told me on the phone that this price could not be showing up and I was wrong?

Questions

 • AT&T Fiber Ordering

509

5

0

0

why is my bill so high?

Here is the deal att, makes it hard to not want to switch when you see the same plan going for 70 a month and i'm paying 212! thats right over 50% up charge. This is where I ask for what? I should get a rebate check for the stress of having to call and talk to someone underpayed and over worked for

Questions

 • U-verse TV Account

15.1K

15

0

Increase in Bill

Recently my bill increased by $10 per month. I spent over 60 minutes on the phone trying to get a legitimate reason why. I was told that it was because I ended a bundle and that the "stand-alone" service was higher cost.  I have never had a bundle, have not inquired about a bundle, nor approached th

Questions

 • AT&T Internet Features

355

4

0

0

75mbs to 100mbs package upgrade..same price, what do I need to know?

Hello.I just discovered that the promotion I'm on (75mbps for 1 year) is the same price as upgrading to 100mbps ($60.) When I click on it, it tells me removing the 75mbps service will remove something that is no longer provided.What is the catch? Is it safe for me to do this upgrade and assume my pr

Questions

 • AT&T Internet Plans

167

1

0

0

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