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Minutes purchased on prepaid card not showing up

Purchased total of 2500 minutes on Sept. 15 and Sept. 19. Balance on my account shows 4 minutes only. Why?

Questions

 • AT&T Phone Account

79

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I scratched the code off my prepaid card

I scratched the code off my prepaid card and I can't redeem it!  What can I do?

Questions

 • More AT&T PREPAID Discussions

134

1

0

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Purchased minutes not showing up.

Purchased total of 2500 minutes on Sept. 15 and Sept. 19. Balance on my account shows 4 minutes only. Why?

Questions

 • AT&T Phone Account

71

0

0

0

Order don't get the address However the address is right

I've checked the address many times.However, the email of order said they didn't get my address right.They told me to call with the order number and the passcode. The point is I don't have passcode and I even don't know what it is.Now I'm using the card I brought from travel agency.This card only ca

Questions

 • Phones, Tablets & Devices

203

1

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Account filling issue

i have been trying to refill my phone, but each time it says its checking my account it fails. i have tried calling all the numbers for technical support but all i end up geting the same machine 5 times in a row with no help on its part. and even tried adding online but it continued to say there was

Questions

 • More AT&T PREPAID Discussions

973

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I put a prepaid card pin & iphone said “Timed Out” then it said pin has been already used

I got this prepaid card at Food for Less yesterday since my service expired today. I got the card new, the pin was not scratched. Then I put the pin in as it said in the directions in the back but then as the loading page pops up to say it was succesful it instead said “timed out” so then I put the

Questions

 • Account & Usage

27

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Purchased minutes not showing up on balance

I purchased total of 2500 minutes on my landline with my prepaid card this month. Balance shows only 4 minutes. Where are my minutes?

Questions

 • AT&T Phone Account

204

3

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