Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (17)

Relevance
WatchTV Premium Add On Service not working at ALL

I signed up for the Unlimited and More Plan a few weeks ago; afterwards I signed up for an AT&T Watch TV account. I then decided to upgrade to the AT&T More Premium Account however every time I go to manage my account it says: "Looks like you aren’t an AT&T Unlimited &More PremiumSM customer". I've

Questions

 • Streaming WatchTV

1.1K

2

0

Lost free Access to WATCH TV even though i didn't change my plan

has anyone experienced this system issue?  I was enjoying my free month of AT&T Watch TV with my AT&T Unlimited and More Premium plan, when all of a sudden on my billing date i lost free access.  Now when i go to attwatchtv.com i'm prompted to enter a credit card.  At&T watch tv's chat people have b

Questions

 • WatchTV Account & Billing

598

5

0

0

VRV showing as Unavailable

I signed up for the AT&T Unlimited &More(SM) Premium Multi Line for Wireless on 9/14/19 and I was under the assumption that VRV would be an included Premium. When I go to the Premium page for WatchTV, it says its unavailable. Is this planned to change or did the advertisement on AT&T site lie to me?

Questions

 • WatchTV Activation & Setup

540

7

0

Spotify Premium through AT&T

So almost 2 weeks ago I had a problem with my premium where I wasn't able to get Spotify Premium and I was told by tech support to wait a week and it will be fixed. I waited and still nothing so I contacted them again and they said It will be available September 1, 2019 which it is still not. Am i s

Questions

 • Streaming WatchTV

1K

5

0

Unlimited & More Premium Multi Line Spotify Premium Question

I recently signed up for an AT&T Unlimited & More Premium Multi Line Account and had a few questions about the associated perks.  As part of the plan, I'm able to select 1 of 7 music, movie, or entertainment subscriptions. Based on the available options, I'm interested in the Spotify Premium option

Questions

 • Account Features

644

4

0

0

Pandora Premium not activating - nevermind, it works.

EDIT - I did not not go back to my original account. It has the premium, even though the system told me it could not be used on an existing account. I kept trying to get the new account to work and had not tried the old account. I am happy now! Thanks! I recently go on the unlimited & more premium p

Questions

 • Account Features

72

1

0

0

$50 Gift Card and 6 Months Free Spotify

I signed up for ATT internet over a month a go.  I have not received any information either email or regular mail on how to claim my $50 gift card and 6 months free of Spotify.  I've also checked the Reward Center and couldn't even log in.  What am I missing here?  Why is this so difficult?  I see n

Questions

 • AT&T Fiber Ordering

235

5

0

0

Cannot access included premium - chat support no help

I signed up for watchtv and the vrv included premium channel. But when I went to activate vrv, I got an access denied error. No one has been able to help me with this. What is the secret? Who can actually help me with this?

Questions

 • Streaming WatchTV

354

2

0

0

How long do premium services like HBO take to show up?

I ordered HBO online but it has yet to show up on my receiver, shouldn't this be nearly instant?

Questions

 • Watching U-verse TV

5.7K

6

0

0

Unable to sign up for WatchTV Premium

Saturday night I changed my AT&T Wireless plan to Unlimited &More.  I was looking forward to signing up for the free VRV premium.  Shortly after completing the plan change I was able to sign in to WatchTV to get my free live TV channels.  I followed the instructions to select VRV as my premium servi

Questions

 • WatchTV Activation & Setup

492

2

0

0

WatchTV and the premium service with AT&T Unlimited & more plan error

I have had Pandora for the past year and I am trying to change the next year's premium service with my AT&T mobile plan, however, When I try to login to WatchTV, it is saying that I do not have a subscription. I have verified my phone number 3 times trying to get it but it still does not let me do a

Questions

 • WatchTV Account & Billing

582

1

0

0

Accepted Solution

Official Solution

Premium Showtime HD Listings

Been viewing ‘Penny Dreadful’ Season (1). Now when choosing ‘Premium’ from the ‘On Demand’ field and scrolling over to ‘Showtime HD’ the bottom of the listings show ‘New’ with the title ‘Penny Dreadful’ but when choosing the movie icon nothing is visible anymore. Has ‘Penny Dreadful HD’ been expired

Questions

 • Watching U-verse TV

1.2K

3

0

0

Accepted Solution

Official Solution

I have Watch TV app with HBO. Use login for hbo on roku?

I chose HBO as my premium service on the Watch TV app. (I have AT&T wireless unlimited and more plan) Since there isn't Watch TV capability on Roku (and doesn't look like there ever will be) can I still use the Watch TV login to watch HBO on roku?

Questions

 • Account Features

330

1

0

0

Accepted Solution

Official Solution

Can't Stream AT&T WatchTV - Help from AT&T

Solutions For You If you are having trouble watching AT&T WatchTV, check out some fixes below.    Before you can stream, set up up your account During setup, you can choose a free add-on.  Set up your account now. Enter your existing AT&T ID or create one if you d

Questions

 • WatchTV Activation & Setup

1.8K

1

0

0

Accepted Solution

Official Solution

Handshake between Spotify and WatchTV broken

Hello. I upgraded my plan to unlimited SPECIFICALLY to take advantage of the Premium Spotify option that comes along with it. After doing so, the redirection link I received on the site continuously took me to "Page not found". After speaking with a customer service rep, something was done by the re

Questions

 • WatchTV Account & Billing

6.4K

21

Accepted Solution

Official Solution

Traveling

Okay we’re going to Ireland in a few days and was trying to see if there was a extra plan or premium we could pay for a few days so that our phones worked over there

Questions

 • Network Coverage

82

2

0

0

Accepted Solution

Official Solution

Where is NFL Redzone on U-verse?

We love us some football here at AT&T Community Forums and want to be sure our customers have all the tools available for another year of NFL football. Here are easy ‘How To’ steps for getting NFL Redzone for U-verse. HD Premium tier package is available to customers who subscribe to U200 or

Questions

 • Watching U-verse TV

24.6K

17

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.