Hello all,  I just received my promotion code in my e-mail (Ordered iphone 6 on 09/13/14, shipped out 09/15/14). And the promo code does not work online for trading in an iPhone 5. If it helps, I got the e-mail from att premier.  Does anyone else have this issue?

I called in again today.  Probably the 10th time I've called ATT support to find out what my bill is.  This time it was $170 - which is way higher than it should be.  Was $101 3 months ago and we have made no changes since then.  Turns out they added insurance for $30 to my account last Friday.  No

Placed preorder a little before 12am pst. Got an order confirmation page and order ID.  $1 charges on my card.  No email, no ability to pull up order status, get errors when I check upgrade status via site, Premier support is worthless and having me wait 48 hours for an answer.   &nb

What’s the cap on premier account? Because I can’t add any more and I have 12 already?

I've been trying since the iPhone has went up for Pre-order and has became availiable to get onto Premier to make my order. I get an error every single time so had to break down and go into my local store for ordering. I'm supposed to have waived Activations on upgrade is the reason I've been trying

I ordered an iPhone 6 two days ago, but my order is still showing up as "pending." I've checked the order status several times, chatted with four representatives (was disconnected twice during transfers) and talked on the phone with "Premier," twice but all I was told is that this wait time is norma

I am on a shared plan (30GB) with 3 other people. I am not the primary account holder, my best friend is. I just found out that I am eligible for a 17% discount on our plan only because I am a teacher. Can I apply for that discount to be applied on our plan even though I am not the primary account h

Got an email from AT&T today... Great benefits, new name: AT&T Signature Program This program provides benefits to you as a qualified employee or member of your organization What is this all about?  Can't wait!  I am currently getting a discount through my employer (AT&T Premier) but cannot get this