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iPhone 5 to iPhone 6 trade in promo code does not work

Hello all,  I just received my promotion code in my e-mail (Ordered iphone 6 on 09/13/14, shipped out 09/15/14). And the promo code does not work online for trading in an iPhone 5. If it helps, I got the e-mail from att premier.  Does anyone else have this issue?

Questions

 • Wireless Account

3.3K

10

0

0

Do I use Premier or Not?

I called in again today.  Probably the 10th time I've called ATT support to find out what my bill is.  This time it was $170 - which is way higher than it should be.  Was $101 3 months ago and we have made no changes since then.  Turns out they added insurance for $30 to my account last Friday.  No

Questions

 • Online Account Access

40

0

0

0

iPhone 6+ Premier order limbo

Placed preorder a little before 12am pst. Got an order confirmation page and order ID.  $1 charges on my card.  No email, no ability to pull up order status, get errors when I check upgrade status via site, Premier support is worthless and having me wait 48 hours for an answer.   &nb

Questions

 • Wireless Account

896

9

0

0

Premier how many lines can I have

What’s the cap on premier account? Because I can’t add any more and I have 12 already?

Questions

 • Wireless Account

86

1

0

0

Premier Site Errors when Upgrading

I've been trying since the iPhone has went up for Pre-order and has became availiable to get onto Premier to make my order. I get an error every single time so had to break down and go into my local store for ordering. I'm supposed to have waived Activations on upgrade is the reason I've been trying

Questions

 • Wireless Billing

380

2

0

0

Where's my phone - status still pending

I ordered an iPhone 6 two days ago, but my order is still showing up as "pending." I've checked the order status several times, chatted with four representatives (was disconnected twice during transfers) and talked on the phone with "Premier," twice but all I was told is that this wait time is norma

Questions

 • Apple

3.6K

5

0

0

Accepted Solution

Official Solution

Premier discount from non-primary account holder?

I am on a shared plan (30GB) with 3 other people. I am not the primary account holder, my best friend is. I just found out that I am eligible for a 17% discount on our plan only because I am a teacher. Can I apply for that discount to be applied on our plan even though I am not the primary account h

Questions

 • Wireless Account

2.3K

2

0

0

Accepted Solution

Official Solution

AT&T Signature Program

Got an email from AT&T today... Great benefits, new name: AT&T Signature Program This program provides benefits to you as a qualified employee or member of your organization What is this all about?  Can't wait!  I am currently getting a discount through my employer (AT&T Premier) but cannot get this

Questions

 • Wireless Account

6.3K

7

0

0

Accepted Solution

Official Solution

What is a premier account? How I know if mine is Premier?

Questions

 • Wireless Account

2K

1

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0

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