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Installer cut electrical line 11 days ago - horrible customer service!

I am wondering if AT&T provides additional compensation for property damage and/or lost time from work (home business).  After the past 11 days, I am assuming that is not going to happen, but if anyone else has had success getting AT&T to make them whole again after property damage, I would love to

Questions

 • U-verse TV Equipment

303

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ONT 010G Failure

My internet went out Wed (16 May) and after some checking I determined the problem is with the fiber to cable converter (ONT 010G) in my garage. I assume the unit failed as there are no indicator lights even though the 12V DC power supply is good. Initially ATT scheduled an appointment for Friday bu

Questions

 • AT&T Fiber Equipment

1.2K

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Samsung S6 Active shuts off by itself if not plugged in

I have a Samsung S6 Active. Within the last month, my phone will periodically shut off by itself if it is not plugged in to a power source. I typically have it plugged into a small battery pack as a workaround. The battery will also be inaccurate by saying 80% and then shutting off. The device will

Questions

 • Samsung

436

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